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Open nowPosted today

Przedstawiciel techniczny

Sherwin-Williams2,342 open roles

Pay
PLN 11,800 – PLN 15,000 a year
Where
Poznań, WIELKOPOLSKIE, Poland
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Your applicationOpen nowPrzedstawiciel technicznySherwin-Williams · Poznań, WIELKOPOLSKIE, Poland

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The clock on this job

Early applications get read.

14.0% of postings close within 7 days. Measured by our own scanner across the market. Sherwin-Williams postings stay open a median of 18 days.

Share of postings closed within
  1. 2.3%1 day
  2. 4.7%3 days
  3. 14.0%7 days
  4. 22.5%14 days
  5. 38.3%30 days
  6. 59.0%60 days
This job: posted today

Sherwin-Williams median: 18 days open

The posting

Job Description

Preferred Location: Poznań - Poland

The Technical Service Representative is responsible for providing high-quality technical support to customers and internal stakeholders across POLAND.

The role ensures correct application of coating systems, supports customer operations on-site, manages applicator training and certification, and contributes to customer satisfaction, product performance, and business growth through technical expertise and service excellence.

Responsibilities

Customer Service Visits

  • Provide on-site technical support, including application guidance, troubleshooting, audits, and investigation of customer complaints.
  • Build strong customer relationships, providing technical recommendations, reports, and follow-up actions.

Application & Product Support

  • Conduct application trials across different coating systems and techniques, supporting product introductions and customer qualification.
  • Recommend suitable coating systems and ensure products are used correctly in customer application environments.

Training & Certification

  • Deliver internal and external technical training and customer certification programmes.
  • Support the development of training materials and application best practices.

Application Center & Internal Support

  • Prepare test panel applications for external approvals and internal testing, supporting R&D and Quality with trials, product validation, and complaint investigations.

Cross-Functional Collaboration

  • Partner with Sales, R&D, and Quality to support customer development, retention, product improvement, and application-related requirements.

Reporting & Documentation

  • Prepare technical reports covering customer visits, trials, and complaints, and maintain accurate activity and customer records in Salesforce, Discovery, and other relevant systems.

Qualifications

  • Completed vocational training or apprenticeship in coatings, paint application, or a related technical field
  • Coatings Inspector certification such as FROSIO, NACE, or IBDiM is preferred
  • Strong practical experience in industrial coating application, ideally including corrosion or fire protection
  • Solid knowledge of coating systems, application methods, and techniques
  • Experience in customer-facing technical roles with a strong customer-focused approach
  • Strong root cause analysis and structured problem-solving skills
  • Ability to train and provide technical guidance to customers and internal teams
  • Strong communication, organisational, and intercultural skills with the ability to work independently
  • Good English communication skills
  • Willingness to travel 50% or more of the time

What we Offer:

  • The established salary range for this position is 11800 to 15000 PLN
  • Work-Life Balance: We value your personal time and well-being.
  • Career Opportunities: Grow within a truly international business.
  • Ongoing Training and Support: Continuous learning and development opportunities.

Pay Transparency

The salary range shown refers to base salary only. In addition to this, we offer a broader total reward package which may include bonus or incentive pay, relevant allowances, and a range of competitive benefits. We encourage candidates to consider the full package when evaluating an offer.

Salary is determined using a structured and objective framework, taking into account the role’s responsibilities, required skills and experience, market benchmarks, and internal equity. This ensures pay decisions are fair, consistent, and aligned with our commitment to equal pay and legal compliance.

#LI-JS2

About Us

At Sherwin-Williams, our purpose is to inspire and improve the world by coloring and protecting what matters. Our paints, coatings and innovative solutions make the places and spaces in our world brighter and stronger. Your skills, talent and passion make it possible to live this purpose, and for customers and our business to achieve great results. Sherwin-Williams is a place that takes its stability, growth and momentum and translates it to possibility for our people. Our people are behind the strength of our success, and we invest and support you in:

Life … with rewards, benefits and the flexibility to enhance your health and well-being Career … with opportunities to learn, develop new skills and grow your contribution Connection … with an inclusive team and commitment to our own and broader communities It's all here for you... let's Create Your Possible

Eligibility to Work You will need to provide proof of right to work. It is a condition of any offer of employment we make to you that you have the permission to work in the country for the role for which you are applying for.

Equal Opportunity Employer An equal opportunity employer, all qualified applicants will receive consideration for employment and will not be discriminated against based on race, colour, religion or belief, gender, sexual orientation, gender identity, ethnic or national origin, disability, age pregnancy or maternity, marital or civil partner status, or any other protected characteristic prohibited by law.

Please be aware, Sherwin-Williams recruiting team members will never request a candidate to provide a payment, ask for financial information, or sensitive personal information like national identification numbers, date of birth, or bank account numbers during the application process.

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