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Food Service - Server

Shular Companies

Where
Pigeon Forge, TN, US
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Your applicationOpen nowFood Service - ServerShular Companies · Pigeon Forge, TN, US
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The clock on this job

Early applications get read.

12.3% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 2.1%1 day
  2. 4.5%3 days
  3. 12.3%7 days
  4. 19.3%14 days
  5. 35.6%30 days
  6. 58.1%60 days
This job: posted yesterday

The posting

Job Title: Food Server

Job Summary: Provides the highest level of food service possible in an efficient, courteous, personable, and professional manner to ensure a positive guest dining experience. Accurately, processes guest orders to ensure that all items are prepared properly and on a timely basis.

Job Duties:

  • Welcomes and greets guests with a warm friendly smile. Informs guests of specials and menu changes, makes suggestions and answers questions regarding food, beverages, and service.
  • Processes guests’ orders and ensures all items are prepared properly and in a timely manner. Communicates with host/hostess, bus persons, and kitchen staff to ensure guest satisfaction with the food and service.
  • Observes diners to ensure guests are satisfied with the food and service, and respond to any additional requests.
  • Clears and resets table at the end of each course or upon completion of the meal.
  • Prepares guest checks that itemize and total meal costs and sales tax.
  • Follows food safety and handling procedures and compliance regulations as outlined by hotel standards and Federal, State, and Local laws.
  • Adheres to all hotel safety and security policies and procedures as outlined by hotel standards and Federal, State and Local laws.
  • Maintains superior standards of quality, service, and cleanliness in the restaurant and service area. Consistently maintains a neat, organized and clean workspace and uniform.
  • Demonstrates a commitment to provide the best possible experience for guests, ensuring superior personalized service.
  • May serve as cashier.
  • Performs other duties as assigned.

Qualifications:

  • High school graduate or equivalent preferred.
  • Must have current food handling licenses/permits and maintain such licenses/permits.
  • Strong communication, organization, and problem-solving skills.
  • Knowledge of principles, values and processes for providing superior guest service.
  • Knowledge of basic math.
  • Ability to operate cash register.
  • Ability to project a professional, friendly and courteous image to guests.
  • Ability to multi-task and be detailed oriented.
  • Ability to work well under pressure in a fast-paced environment.
  • Ability to work a flexible schedule, including weekends and holidays.
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