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Open nowPosted 63 days ago

Onboarding Agent

SiFi7 open roles

Where
Remote
Work mode
Remote
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Your applicationOpen nowOnboarding AgentSiFi · Remote

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on SiFi's own form.

The reply lands in your private mailbox

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The clock on this job

Early applications get read.

12.3% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 2.1%1 day
  2. 4.5%3 days
  3. 12.3%7 days
  4. 19.3%14 days
  5. 35.6%30 days
  6. 57.8%60 days
This job: posted 63 days ago

The posting

About SiFi SiFi is a fast-growing B2B FinTech company specializing in spend management and card issuance solutions. We help companies take control of their spending, streamline expense workflows, and operate with greater efficiency. Position Overview We are looking for a detail-oriented and process-driven Onboarding Agent to join our team. This role is essential to ensuring a smooth and compliant onboarding experience for our clients. You will be responsible for verifying and setting up new companies within our BackOffice systems, ensuring all documentation meets regulatory and internal standards. Key Responsibilities Review and validate legal documentation submitted by customers, including: Memorandum of Association (MoA), Commercial License, or any other documents submitted by the company. Create and configure new company profiles in SiFi’s BackOffice system accurately and in a timely manner. Ensure all required fields and data points are correctly populated in the system, including company details, ownership structure, and authorized users. Communicate with internal teams and occasionally customers to clarify or request missing or inaccurate information. Ensure onboarding procedures adhere to SiFi's internal policies, KYC/AML requirements, and regulatory compliance. Flag and escalate any discrepancies or red flags in customer documents to the compliance team. Support process improvements and contribute to documentation of onboarding SOPs. Requirements Bachelor's degree or equivalent work experience in Business Administration, Law, Finance, or a related field. 1-2 years of experience in onboarding, compliance, or operations within fintech, banking, or a regulated environment. Strong ability to read and understand legal documents such as MoA, CR certificates, and other business formation records. High attention to detail and strong organizational skills. Experience working with BackOffice systems, CRM platforms, or onboarding tools is a plus. Excellent communication skills in English; Arabic language proficiency is a strong advantage. Ability to work independently, prioritize tasks, and meet deadlines in a fast-paced environment.

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  1. A CV for this posting

    Written against SiFi's own wording, from every piece of relevant proof in your profile.

  2. 25 readers review it

    Recruiter, hiring manager, skeptic and more read every draft, round after round. You get the best round.

    The review screen in CV Rocket: how each CV was read, round by round.

  3. We apply on SiFi's form

    Our application engine gets through the hardest forms there are. Where a question needs you, AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

    An application in CV Rocket: every answer filled in on the employer's form.

  4. Every reply, sorted

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  5. Reply with AI

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3×

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  • Who got the interview, and who heard nothing

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