Skip to content
CV Rocket
Get started
How it worksThe enginePricingBlogContactSign in

Open nowPosted 59 days ago

IT Applications Engineer - Technology IT

Signant Health36 open roles

Where
Metro Manila, Philippines
Get the CV for this job

From $25 per CV, paid once. No subscription.

Your applicationOpen nowIT Applications Engineer - Technology ITSignant Health · Metro Manila, Philippines

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on Signant Health's own form.

The reply lands in your private mailbox

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

7.8% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 1.6%1 day
  2. 3.4%3 days
  3. 7.8%7 days
  4. 14.3%14 days
  5. 33.7%30 days
This job: posted 59 days ago

The posting

About Signant Health At Signant Health, we help bring life-changing treatments to patients faster. We are a global evidence generation company that supports clinical trials with smart technology, scientific expertise, and hands-on operational support — so better data leads to better decisions in healthcare. We embrace AI and advanced technologies to enhance every aspect of what we do, from data analysis to operational efficiency. Our teams work at the intersection of science, technology, and patient experience, delivering digital solutions powered by AI innovation that make clinical trials more efficient, more accurate, and more accessible around the world. Trusted by leading pharmaceutical companies and CROs, our platforms and services support studies across more than 90 countries and have contributed to hundreds of new drug approvals. If you are motivated by meaningful work, global impact, and innovation in clinical research and digital health — including the opportunity to work with cutting-edge AI technologies — you will find purpose and opportunity at Signant Health.   About the Role The IT Applications Engineer is a generalist engineering and support role responsible for the day-to-day administration, configuration, troubleshooting, and continuous improvement of Signant Health's core business applications. The role carries particular depth in NetSuite, Microsoft 365, Box, and Atlassian (Jira, Jira Service Management, and Confluence), while also supporting the broader enterprise application portfolio as needed. This is a hands-on, individual-contributor role that blends technical engineering — configuration, scripting, integrations, automations, and upgrades — with day-to-day operational support — tickets, incidents, and user requests. The IT Applications Engineer is a trusted first- and second-line point of contact for application issues, and is equally comfortable delivering enhancements and automations that improve reliability and reduce manual effort across the application landscape. Where the IT Application Operations Manager sets direction and leads the team, this role does the technical and support work directly, partnering closely with the Service Operations, Infrastructure Operations, and Security Operations teams.   KEY ACCOUNTABILITIES - Function

Application Administration & Configuration — Own day-to-day administration and configuration of NetSuite, Microsoft 365 (Exchange Online, SharePoint/OneDrive, Teams, Entra ID), Box, and Atlassian (Jira, JSM, Confluence), plus other assigned enterprise applications, including user provisioning, permissions, and platform settings. Technical Support & Incident Resolution — Act as a key point of escalation for tier 2/3 application support tickets, diagnosing and resolving issues across the supported application stack and coordinating with vendors and other IT teams as needed. Engineering & Customization — Build and maintain customizations to meet business requirements — including SuiteScript/SuiteFlow (NetSuite), Power Automate/Graph API automations (Microsoft 365), workflow and scripting configuration (Atlassian), and equivalent customizations for other supported applications. Integrations & Automation — Develop and support integrations between applications using APIs, webhooks, and low-code/iPaaS tooling, building automations that reduce manual effort and improve reliability. Change, Release & Patch Management — Plan, test, and execute upgrades, patches, and configuration changes across supported applications, minimizing disruption to the business. Security & Compliance — Apply access control, licensing, and data-handling practices aligned with company security policy and relevant regulatory and quality requirements. Monitoring & Continuous Improvement — Monitor application health, usage, and performance; proactively identify issues and recommend and implement improvements. Vendor & Stakeholder Coordination — Liaise with software vendors and business stakeholders on support cases, licensing, and roadmap requests for supported platforms. Documentation & Knowledge Sharing — Maintain runbooks, configuration standards, and knowledge base articles; participate in knowledge transfer and cross-training to build coverage across the application portfolio. AI & Automation Adoption — Identify and pilot opportunities to apply AI-assisted tooling, agents, and low-code automation to improve support efficiency and business workflows. Roadmap Support — Contribute to application-specific roadmaps for releases, improvements, and vendor-provided enhancements, in partnership with the IT Application Operations Manager.

  KNOWLEDGE, SKILLS & ATTRIBUTESEssential:

NetSuite — Administration and configuration; SuiteScript 2.x and SuiteFlow; saved searches/SuiteAnalytics; SuiteTalk and REST API integrations. Microsoft 365 — Administration of Exchange Online, SharePoint/OneDrive, Teams, and Entra ID (Azure AD); familiarity with Intune and the Power Platform (Power Automate, Power Apps). Box — Content management administration, permissions and governance, and API-based integrations. Atlassian — Administration and configuration of Jira, Jira Service Management, and Confluence, including workflow design and scripting (e.g., ScriptRunner). APIs & Integrations — Working knowledge of REST APIs, webhooks, and low-code/iPaaS tools (e.g., Power Automate, N8N, Boomi) for connecting applications. Scripting & Automation — Proficiency in at least one scripting language (JavaScript, PowerShell, or Python) for customization, troubleshooting, and automation. Application Lifecycle Management — Experience with patching, upgrades, testing, and change management for SaaS/cloud and on-premise applications. Security & Compliance Awareness — Understanding of access management, data protection, and relevant compliance frameworks (e.g., SOC 2, ISO 27001, and GxP where applicable). ITSM & Monitoring Tools — Familiarity with ticketing/ITSM tooling (e.g., Jira Service Management) and application monitoring/observability tools.

  Desirable:

Clear and effective communication with both technical and non-technical stakeholders. Strong troubleshooting and root-cause analysis skills. Good organizational and time-management skills across competing priorities. Ability to document clearly and concisely for varied audiences. Adaptability and resilience amid changing priorities and technologies. Effective cross-team collaboration with Infrastructure, Security, Automation, and Business Analyst teams.

  Why Signant Health? At Signant Health, your work has real impact. Everything we build, support, and deliver helps advance clinical research and bring new treatments to patients faster — improving lives around the world. Our teams combine science, technology, and operational expertise to solve complex clinical trial challenges, and every role contributes to that mission.   We offer a collaborative, global environment where you can grow your career while working alongside experts across clinical, technology, data, and operations, with opportunities to learn, take ownership, and drive meaningful innovation — not just maintain the status quo.   If you are looking for purpose-driven work, smart colleagues, and the opportunity to help shape the future of clinical research and digital health, Signant Health is the place to do it.   #LI-AB1  

From $25, paid onceGet the CV for this job

What happens when you press

One press. We do the rest.

  1. A CV for this posting

    Written against Signant Health's own wording, from every piece of relevant proof in your profile.

  2. 25 readers review it

    Recruiter, hiring manager, skeptic and more read every draft, round after round. You get the best round.

    The review screen in CV Rocket: how each CV was read, round by round.

  3. We apply on Signant Health's form

    Our application engine gets through the hardest forms there are. Where a question needs you, AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

    An application in CV Rocket: every answer filled in on the employer's form.

  4. Every reply, sorted

    Signant Health's answer lands in your private mailbox, and we classify it on arrival: interview, question, rejection.

    The CV Rocket inbox: each employer reply classified as an interview, an action or a rejection.

  5. Reply with AI

    AI helps you write the email, checks it and sends it. We show you whether the recruiter read it.

  6. The interview in your calendar

    Full integration with your calendar. The invitation goes straight in.

    An interview invitation in the CV Rocket inbox, added to the candidate's calendar.
Get the CV for this job

From $25 per CV, paid once. No subscription.

Why it works

3×

more interviews than doing it yourself with ChatGPT.

ChatGPT writes a CV and never learns what happened to it. We see every reply. For each CV we know:

  • How it was written, and how the review scored it
  • When we applied, and how long after the posting went up
  • Which posting, which company, which city
  • Who got the interview, and who heard nothing

That is how we know which CVs get called.

Get the CV for this job

From $25 per CV, paid once. No subscription.

The numbers game

More applications. More interviews.

Every application goes out with its own CV, written for that posting and paid once. Send enough of them and the law of large numbers finds you the job.

Get the CV for this job
By hand5–10
With CV Rocket100
applications a day

Nearby

Live postings like this one

Same employer first, then the same role elsewhere.

Before you press

Straight answers

Get the CV for this job

From $25 per CV, paid once. No subscription.

What if my background isn't good enough?

We make the most of the background you have. The CV uses every piece of relevant proof your profile holds, and one of the 25 readers reads your whole profile and flags what the CV left out.

Do you really apply for me?

Yes, on the employer's own form, the hardest ones included. Where a question needs you, you answer it right there and AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

Is it a subscription?

No. You pay once per CV, from $25. Every application goes out with its own CV, written for that posting.

One job. One CV.
Paid once.

Pick the posting you want. We write for it, apply for you and catch the reply.

Get the CV for this job

From $25 per CV, paid once. No subscription.