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Open nowPosted 147 days ago

Technical Support - Saas

signaturitsolutionsslu14 open roles

Pay
€24,000 a year
Where
Paterna, Spain
Work mode
Hybrid
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Your applicationOpen nowTechnical Support - Saassignaturitsolutionsslu · Paterna, Spain

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  5. 34.5%30 days
This job: posted 147 days ago

The posting

About Signaturit Group, a Namirial Company

Signaturit Group, part of the Namirial group, is the European leader in secure digital transactions. Its cloud-native, unified and modular platform enables public and private organisations to manage the entire lifecycle of their digital operations: from identity verification and onboarding to electronic signatures, authentication, communications, fraud prevention, qualified archiving and electronic invoicing.

As a Qualified Trust Service Provider (QTSP) under the eIDAS Regulation, the group guarantees the highest level of legal certainty and regulatory compliance, anticipating initiatives such as eIDAS 2 and the European Digital Identity Framework (EUDI Wallet).

Following the integration of Signaturit into the Namirial Group in 2025, the company consolidates a multinational position with more than 250,000 customers, a presence in more than 90 countries, and a team of more than 1,400 employees. Headquartered in Italy and with a strong presence in Spain, France, Germany and LATAM and South-East Asia —the group combines global reach with local proximity to offer direct service to businesses and public administrations.

What you will do at Signaturit Group, A Namirial Company 🚀

  • Monitor synchronizations and automatic notifications
  • Manage and resolve technical incidents
  • Weekly internal follow-up meetings to set priorities
  • Environment monitoring, log review, and SQL queries
  • Remote connection to client servers
  • Configure tools and resolve initial product issues
  • Environment setup based on client needs Installation and configuration of system components Implementation of integrations with other systems
  • Authentication management (LDAP, SAML, SSO, Databases)
  • License and permission management
  • Meetings and clarifications with clients regarding integration questions
  • Collaborate in maintaining responsibilities within the organization’s Integrated
  • Management System Understand and apply
  • Quality and Information Security policies (ISO/IEC 27001 and ENS)
  • Comply with Environmental Policy guidelines
  • Follow Business Continuity procedures o If assigned a trusted role, assume the tasks and responsibilities defined for that role

What we believe should contribute to your success in this context 🎯

  • Advanced Vocational Training in IT and/or experience in a similar position - 2 years would be ideal.
  • Pragmatism & Ownership: Ability to find effective, maintainable solutions to complex problems and take ownership of the delivered features.
  • Effective Communication: Clear and concise communication, both written and verbal.
  • Adaptability: Ability to quickly switch context and adapt to evolving technical requirements and product needs.
  • Spanish and English are mandatory

Indicative Interview Process (may vary if needed, but we'll try our best to anticipate and inform):

  • HR Discovery Call (30 min)
  • 1st interview with our business (direct report)
  • Business case
  • Personnality online assessment + feedback
  • 2nd interview with our business & business case feedbac
  • Reference check

Why Join Us 🤝

  • 👩🏽‍💻 Flexible hybrid work set up
  • ⏰ Flexible working hours
  • ⏰Summer intensive working schedule
  • ⏰Intensive workday on Fridays (all year long)
  • 🏥 Health Insurance 100% for you and your kids
  • 🍽️ Flexible benefits (Coverflex)
  • 📚 Access to LinkedIn Learning Platform
  • 🎂 Celebrate your birthday with a day off
  • ✍🏻 Permanent role
  • 💰 Indicative salary Range: 22/24K€ basic per year -

Join Our Vision 🎯

Be part of Signaturit Group's journey to revolutionize digital transactions across Europe and beyond. We are excited to welcome fresh talent who are eager to make a meaningful impact in the digital world.

👉🏽 For more information, explore our website and discover how you can contribute to our mission.

We are looking forward to meeting you!

* The use of the masculine gender has been adopted for ease of reading and is not intended to be discriminatory.

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