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Open nowPosted 7 hours ago

Representante de Atención al Cliente

Sika AG692 open roles

Where
Asunción, Paraguay
Work mode
On site
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Your applicationOpen nowRepresentante de Atención al ClienteSika AG · Asunción, Paraguay
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  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

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The clock on this job

Early applications get read.

13.1% of postings close within 7 days. Measured by our own scanner across the market. Sika AG postings stay open a median of 19 days.

Share of postings closed within
  1. 2.2%1 day
  2. 4.7%3 days
  3. 13.1%7 days
  4. 21.1%14 days
  5. 35.8%30 days
  6. 59.0%60 days
This job: posted 7 hours ago

Sika AG median: 19 days open

The posting

Descripción de la empresa

Sika es una empresa química especializada con una posición de liderazgo mundial en el desarrollo y la producción de sistemas y productos para pegar, sellar, amortiguar, reforzar y proteger en el sector de la construcción y la industria automotriz.

Sika tiene filiales en 103 países de todo el mundo y, en más de 400 fábricas, produce tecnologías innovadoras para clientes en todo el mundo. Con ello, desempeña un papel crucial par permitir la transformación de las industrias de la construcción y del automóvil hacia una mayor compatibilidad medioambiental. Con más de 33.000 empleados, la empresa generó unas ventas de 11.200 millones de francos suizos en 2023.

Descripción del empleo

Objetivo del Cargo: Brindar atención y soporte comercial-administrativo a clientes y fuerza de ventas.

Principales Responsabilidades:

  • Atender diariamente consultas que le efectúan los clientes, ya sea telefónicamente, personalmente o a través de canales digitales.
  • Atender y procesar los pedidos de clientes que concurren personalmente a retirar pedidos de la Planta, tanto contado como crédito.
  • Atender y procesar los pedidos de clientes a ser enviados, tanto contado como crédito. Coordinar con el departamento de C&C para la liberación y con el departamento de Logística para su despacho.
  • Ingresar, asignar, preparar y facturar en el sistema informático todos los pedidos recibidos.
  • Organizar todas las documentaciones físicas correspondientes a Administración de Ventas.

Requisitos

Antecedentes Educativos: Secundaria completa y/o formación académica técnica en administración, servicio al cliente o similares.

Conocimientos Específicos:

  • Gestión del Servicio al Cliente.
  • Uso de PC y herramientas Office.

Experiencia Laboral Vinculada al Puesto: Experiencia comprobada mínimo de 6 meses en posiciones relativas a la Atención al Cliente.

Habilidades / Competencias:

  1. Mentalidad analítica y de síntesis
  2. Enfoque metódico y lógico
  3. Comunicación y Trabajo en Equipo
  4. Proactividad
  5. Manejo del Trabajo bajo presión
  6. Orientación a Resultados
  7. Adaptación al Cambio
  8. Atención al Detalle

Idioma/s y Nivel/es: Inglés Intermedio Avanzado oral y escrito. (deseable)

Información adicional

Estamos Construyendo Confianza todos los días por eso nuestro compromiso es la igualdad de oportunidades donde el proceso de selección se enfoca en las personas y sus capacidades, méritos y logros.

Ofrecemos salarios competitivos, en línea con los estándares del mercado local y el alcance y las responsabilidades específicas de cada puesto. La remuneración se determina en función de las habilidades relevantes para el puesto, la educación y/o la formación. Nos comprometemos a aplicar prácticas salariales justas y equitativas, de conformidad con las leyes y normativas aplicables.

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