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Open nowPosted 49 days ago

Service Advisor

simedarby40 open roles

Where
Australia
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Your applicationOpen nowService Advisorsimedarby · Australia

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The clock on this job

Early applications get read.

11.4% of postings close within 7 days. Measured by our own scanner across the market. simedarby postings stay open a median of 9 days.

Share of postings closed within
  1. 2.0%1 day
  2. 4.2%3 days
  3. 11.4%7 days
  4. 17.5%14 days
  5. 34.2%30 days
  6. 43.5%60 days
This job: posted 49 days ago

simedarby median: 9 days open

The posting

Company :

Sime Darby Motors Retail (Australia) Pty Ltd

Parramatta BMW – Big Opportunities Await

Are you an experienced customer service professional who is confident, motivated and customer oriented? Do you have a passion for exceeding customer expectations with an excitement for prestige brands? If this is you, we want you to join our high-performing service team at the home of BMW in the heart of Sydney, Parramatta BMW & MINI Garage.

The role:

Working as a service advisor alongside a results-oriented and highly dedicated service team within a newly refurbished state-of-the-art showroom, you'll have the opportunity to help drive our vision of defining and maintaining the exacting standards to which BMW customers truly deserve.

Roles and responsibilities will include:

  • Deal with customer requirements for service and repair in an efficient and courteous manner to ensure the highest standard of Customer Service.
  • Assist with the loading of the workshop to ensure efficient utilisation of workshop capacity.
  • Carry out customer follow-up and prospecting activities to maintain and build the volume of work within the workshop.
  • Accurately prepare and cost customer invoices to Group Standards.
  • Build and maintain solid product knowledge through active participation in all manufacturer and internal training programs.
  • Assist in meeting and exceeding key departmental performance indicator targets.

To be successful in this role you will have:

  • Experience in a similar client-facing / customer service role
  • Excellent customer service skills including a pleasant welcoming manner and the ability to relate to a wide range of people both in-person and via telephone
  • Demonstrated computer literacy including Microsoft Office, Excel etc..
  • Advanced MS office and general computer skills.

What we can offer:

  • A competitive base salary, attractive commission plan, and a car allowance
  • An opportunity to work for one of the largest companies in the APAC region
  • Uncapped commission with unlimited earning potential
  • Be situated on the doorstep of one of the most earning potential markets in the country.
  • Professional development opportunities
  • Health & Wellbeing Bonus Claim, Birthday leave, and Study Support available
  • An employee benefits account with access to discounts on groceries, fuel, and more!
  • A safe, friendly, diverse and supportive team environment

About us:

As one of the largest BMW dealerships in Western Sydney, Parramatta BMW is more than just a showroom—it’s a place where passion, performance, and personality come to life.

Part of the Sime Darby Group, a Fortune 500 company operating across 17 countries, we are committed to delivering exceptional customer experiences and continuous innovation. When you join Parramatta BMW, you become part of a high-energy team that thrives on creativity, customer engagement, and the thrill of driving success.

If you’re ready to bring your enthusiasm and expertise to a brand that dares to be different, we want to hear from you!

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