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Open nowPosted 57 days ago

Business/System Analyst

Simera1,000 open roles

Where
Carlisle, United States of America
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Your applicationOpen nowBusiness/System AnalystSimera · Carlisle, United States of America
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The clock on this job

Early applications get read.

11.5% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 2.0%1 day
  2. 4.3%3 days
  3. 11.5%7 days
  4. 18.1%14 days
  5. 35.6%30 days
  6. 44.6%60 days
This job: posted 57 days ago

The posting

We are looking for a Business/System Analyst to join our team in Charlotte, North Carolina. This is an on-site position focused on customer communications, product strategy, data analysis, and cross-functional collaboration.

Key Responsibilities

• Act as a product owner for customer communications, helping define product vision and strategy • Own the communications roadmap, backlog, and feature prioritization • Collaborate with development, design, marketing, customer support, and other stakeholders • Analyze business risks, dependencies, and opportunities related to new products and services • Drive A/B testing and experimentation to improve communication strategies • Monitor performance metrics such as churn, call volume, opt-outs, and engagement • Manage communications across email, SMS, RCS, push notifications, and other channels • Use data-driven insights to improve customer communications and experience

Requirements

• Based in or able to work on-site in Charlotte, North Carolina • 3+ years of experience in Business Operations Analysis • Bachelor’s degree in Business Administration, a related field, or equivalent experience • Proficiency with Microsoft Office, including Word, Excel, and PowerPoint • Experience with notification delivery platforms such as Pinpoint, Firebase, Skycreek, or Twilio • Strong analytical, problem-solving, and project management skills • Ability to define KPIs and analyze complex data • Strong written and verbal communication skills • Ability to manage multiple projects and work effectively under pressure • Strong understanding of user and customer experience best practices

By applying to this position, we’ll create your Simera Professional Key (SPK) — a unique key that helps you connect with employers, stand out, and secure the right match.

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