The posting
Simon & Schuster is seeking an organized and detail-oriented Inventory Control Supervisor to support inventory accuracy and operational efficiency within our Jackson, TN distribution facility. This position will supervise the daily activities of the Inventory Control team and help ensure that book inventory is accurately received, stored, tracked, replenished, and prepared for customer fulfillment. The Inventory Control Supervisor will monitor inventory activity, oversee cycle-counting and reconciliation processes, investigate discrepancies, and partner with warehouse leadership to resolve inventory-related issues. The ideal candidate combines strong analytical and problem-solving skills with hands-on distribution experience and the ability to lead employees in a fast-paced environment.
Key Responsibilities
Supervise, train, schedule, and provide daily direction to Inventory Control employees. Oversee cycle counts, location audits, inventory adjustments, and other inventory-verification activities. Monitor inventory accuracy across receiving, put-away, replenishment, picking, returns, and shipping operations. Research and resolve discrepancies involving quantities, locations, title information, damaged merchandise, and system transactions. Review inventory reports and warehouse management system data to identify errors, trends, and recurring operational issues. Ensure inventory adjustments are properly researched, documented, approved, and entered into the appropriate systems. Partner with Receiving, Replenishment, Order Fulfillment, Shipping, Returns, and other departments to address inventory concerns and maintain product flow. Identify the root causes of inventory discrepancies and recommend corrective actions or process improvements. Monitor key inventory-control metrics and communicate results, risks, and operational concerns to management. Support physical inventories, internal audits, customer audits, and financial reporting requirements. Help maintain accurate item, title, quantity, and warehouse-location information within the warehouse management system. Ensure damaged, short, overage, unidentified, or incorrectly located inventory is researched and handled appropriately. Develop and maintain inventory-control procedures, work instructions, and documentation. Promote compliance with company policies, quality standards, and established inventory-control practices. Ensure employees follow all facility safety rules and equipment-operating procedures. Provide coaching, feedback, and performance support to team members. Assist other departments and perform additional responsibilities based on operational needs and seasonal workload.
Qualifications
High school diploma or equivalent required; associate or bachelor’s degree in logistics, supply chain, business, or a related field preferred. Three or more years of inventory control, warehouse, or distribution operations experience. Previous supervisory, team-lead, or employee-training experience strongly preferred. Experience using a warehouse management system and radio-frequency scanning devices. Strong understanding of cycle counting, inventory reconciliation, warehouse transactions, and discrepancy research. Proficiency with Microsoft Excel and the ability to analyze reports and operational data. Strong organizational skills and exceptional attention to detail. Demonstrated ability to investigate problems, identify root causes, and implement practical solutions. Ability to lead employees, establish priorities, and manage multiple assignments in a high-volume environment. Strong written and verbal communication skills. Ability to work collaboratively with employees and management across multiple operational departments. Flexibility to work overtime, weekends, or adjusted schedules when required by business volume.
Physical and Work Requirements
Ability to work on-site in an active warehouse and distribution environment. Ability to stand and walk for extended periods. Ability to bend, reach, climb, and move safely throughout warehouse areas. Ability to lift and move up to 50 pounds, with or without reasonable accommodation. Ability to work around powered industrial equipment, conveyor systems, and varying warehouse temperatures. Ability to use stairs or elevated work areas when required. Must consistently follow all safety policies and procedures.



