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Open nowPosted 145 days ago

Customer Support Executive - New

SIMPLY VYAPAR APPS PRIVATE LIMITED77 open roles

Where
Bangalore
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Your applicationOpen nowCustomer Support Executive - NewSIMPLY VYAPAR APPS PRIVATE LIMITED · Bangalore

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on SIMPLY VYAPAR APPS PRIVATE LIMITED's own form.

The reply lands in your private mailbox

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The clock on this job

Early applications get read.

12.3% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 2.1%1 day
  2. 4.5%3 days
  3. 12.3%7 days
  4. 19.3%14 days
  5. 35.6%30 days
  6. 57.8%60 days
This job: posted 145 days ago

The posting

Company Name:-Vyapar PVT LTD

Responsibility

  • Attend incoming customer calls and take appropriate action and ensure there are no escalations on the service provided.
  • Should be able to answer calls timely ensuring adherence to the process standards.
  • Follow up customer calls wherever is necessary
  • Attend mandatory training sessions to stay updated on product or company policy changes
  • Use company policies to determine if there can be an immediate resolution to a customer issue or if that issue requires managerial input.
  • Follow established processes and procedures to maintain service quality.

Core Responsibilities:

Customer Support:

● Assist users via phone, email, and chat, providing guidance on software usage, resolving basic

issues, and ensuring a positive experience. Log customer concerns and follow up until resolved.

Lead Generation:

● Identify and qualify sales opportunities during support interactions, and reach out to potential

users to introduce the software.

Desired Skills and Requirements:

  • Exp : 0 (Fresher)
  • Any Graduate
  • Fresher ( Pass out 2024)
  • Having accounting knowledge is a plus.

Languages : English & Hindi

Other Mandates: Office-based work and weekly 6 days work.

Benefits :

  • Full-time job
  • Incentive
  • Mediclaim benefits (Self + Spouse + Children + Mother & Father)
  • Attendance Incentive

NOTE : You can bring your friends along if looking for a job.

Company Website :

Address : GGR Towers 3, No 18/2B, Ambalipura, Sarjapur Main Rd, Bellandur, Bengaluru, Karnataka 560103

I have also attached the set of Aptitude Question Paper and also shared the Status Sheet where you need to update the hiring no. verses achievements for every batch.

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    Written against SIMPLY VYAPAR APPS PRIVATE LIMITED's own wording, from every piece of relevant proof in your profile.

  2. 25 readers review it

    Recruiter, hiring manager, skeptic and more read every draft, round after round. You get the best round.

    The review screen in CV Rocket: how each CV was read, round by round.

  3. We apply on SIMPLY VYAPAR APPS PRIVATE LIMITED's form

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  4. Every reply, sorted

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    An interview invitation in the CV Rocket inbox, added to the candidate's calendar.
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