The posting
Key Responsibilities
- Greet customers warmly and provide friendly and efficient customer service.
- Take customer orders, answer enquiries, and provide information about menu items.
- Prepare, assemble, and serve food and beverages according to company standards.
- Operate the cashier and point-of-sale (POS) system, including handling cash and electronic payments.
- Ensure food is displayed, stored, and handled in accordance with food safety and hygiene standards.
- Replenish food, beverages, packaging, and other counter supplies when necessary.
- Maintain cleanliness and tidiness of the service counter, dining area, and workstations.
- Monitor food quality, freshness, and presentation.
- Assist with stock checking and inventory replenishment.
- Handle customer feedback and complaints professionally.
- Follow company policies, operational procedures, and workplace safety requirements.
- Perform other duties as assigned by the supervisor or management.
Job Requirements
- Minimum secondary education or equivalent.
- Previous experience in food service, F&B, or customer service is an advantage.
- Good communication and interpersonal skills.
- Customer-oriented with a pleasant and positive attitude.
- Able to work in a fast-paced environment.
- Basic cashiering and POS system knowledge is an advantage.
- Knowledge of food hygiene and safety practices.
- Able to work independently as well as in a team.
- Willing to work shifts, weekends, and public holidays when required.
- Physically fit and able to stand for extended periods.



