The posting
Assistant Quality Manager
We are seeking a proactive, hands-on and experienced Assistant Quality Manager to lead and oversee the Company's Quality Control (QC) and Quality Assurance (QA) functions.
The successful candidate will be responsible for maintaining and continuously improving the Company's Quality Management System (QMS) ensuring compliance with applicable international standards, regulatory requirements and customer expectations. This role requires strong leadership, technical expertise and the ability to work closely with cross-functional teams to drive product quality, operational excellence and continuous improvement.
Job Description & Responsibilities
Oversee the implementation, maintenance and continual improvement of the Company's Quality Management System (QMS) in accordance with ISO 9001, ISO 14001 and IATF 16949 requirements.
Manage and maintain the Quality Manual, procedures, work instructions and other controlled documents, ensuring proper document control and timely updates of amendments and revisions.
Ensure QC and QA activities, processes and documentation comply with applicable quality management standards, BizSAFE requirements, regulatory requirements and customer specifications.
Monitor and review regulatory and environmental compliance requirements, including RoHS, REACH and Conflict Minerals, as well as assess potential risks associated with suppliers and sources of supply.
Plan, conduct and coordinate internal and external audits, including customer and certification audits, and ensure timely closure of audit findings.
Lead, manage and develop the Quality Department team, including QA/QC personnel, to ensure effective execution of quality activities.
Oversee the Analytical Laboratory and Quality Technicians in conducting product analysis, inspection and testing to ensure accurate, reliable and consistent quality results.
Monitor and analyse quality performance data and trends, and conduct Product Quality reviews to identify areas for improvement.
Review and approve batch process records to ensure compliance with established procedures and quality requirements.
Work closely with Production, Technical, Design & Development and other departments to provide quality support throughout the manufacturing process and product development activities.
Investigate and resolve quality issues, manufacturing deviations and non-conformances involving incoming materials, production processes and finished products.
Establish, review and update QC procedures, SOPs, work instructions, quality charts and other relevant departmental documentation.
Compile and analyze statistical quality data to identify opportunities for process and product quality improvement, utilizing quality tools such as PFMEA, Control Plans, Statistical Process Control (SPC) and Gauge Repeatability & Reproducibility (GR&R).
Lead and participate in 8D problem-solving, Failure Analysis (FA) and root cause investigations relating to product failures, process issues and customer complaints, working closely with relevant technical and operational teams to implement effective corrective actions.
Manage customer complaints and feedback, ensuring timely investigation, effective communication and satisfactory resolution with both internal and external stakeholders.
Monitor and follow up on Corrective and Preventive Actions (CAPA) to ensure effective implementation and prevent recurrence of quality issues.
Work closely with Sales &Marketing to provide support on customer quality requirements, technical documentation and regulatory compliance matters.
Liaise with internal departments, external customers and overseas subsidiaries to address quality-related matters and provide necessary support.
Perform other duties and responsibilities as assigned by Management.
Job Requirements
Diploma or above in Chemical Engineering, Chemistry, Materials Engineering, Mechanical Engineering or a related discipline.
Minimum 5–8 years of relevant experience in Quality Assurance and Quality Control within a manufacturing environment.
Proven experience in managing and maintaining Quality Management Systems, particularly ISO 9001, ISO 14001 and IATF 16949.
At least 3 to 5 years hands-on experience in planning and conducting internal and external audits is essential.
Good knowledge of quality management tools and methodologies, including PFMEA, Control Plans, SPC, GR&R, 8D and CAPA.
Strong analytical, problem-solving and data analysis skills, with the ability to interpret quality trends and drive continuous improvement.
Good leadership and team management capabilities, with the ability to motivate and guide team members.
Mature, meticulous, self-motivated and able to work independently with minimal supervision.
Proactive, resourceful and possesses a positive working attitude.
Strong interpersonal, communication and coordination skills.
Proficient in Microsoft Office applications.
Fluent in English and Mandarin (spoken and written) to communicate effectively with the Company's subsidiaries in China, particularly with colleagues who communicate primarily in Mandarin.
Remuneration & Application
Salary will be commensurate with qualifications, relevant experience and competencies.
Interested applicants are invited to submit their full résumé, indicating their current and expected salary, to: [email protected]
Only shortlisted candidates will be notified.
Please Note: The Company does not engage the services of employment agencies. Emails, calls and enquiries from employment agencies will not be entertained.
