The posting
Reporting to
Centre Head, MST/COMIT (West or Central)
Overall job objectives
Responsible for the provision of case management services and support for persons in recovery from mental health conditions/possible mental health conditions, and their caregivers.
Core Responsibilities
Case Management
- Process referrals, conduct intake assessments and formulate individualised case plans to support clients’ recovery.
- Perform mental health assessment for referred clients
- Conduct centre-based sessions or home visits to clients and caregivers where necessary
- To provide follow-ups and service linkages for clients in the community who are without support and not linked to services
- Provide psychotherapy services based on client’s mental health needs (i.e. Cognitive Behavorial Therapy, Motivational Interviewing etc).
- Provide psychosocial intervention to clients, such as:
- Psycho-education to clients and caregivers on mental health issues, relapse prevention and management
- Educate clients and caregivers on medication management and coping with side effects
- Support clients in their self-care, activities of daily living and independent living skills
- Provide social skills training to equip clients in interpersonal/family relationships and communications
- Collaborate with healthcare professionals and other social service agencies in supporting clients and caregivers for a holistic case management approach
- Conduct case conferences and case discussions with other agencies
- Identify early symptoms of relapse, provide feedback to psychiatrists and assist caregivers in arranging for clients’ admission to hospital for in-patient treatment
- Educate and empower clients to advocate for their own recovery by working in collaboration with the medical team
- Crisis management – escalate clients to emergency services for crisis situations and/or high-risk cases
- Establish positive networking relationships and collaborations with community partners and funders.
Administrative Support
- To write case recordings, case reports and correspondence to agencies
- To gather client-related information for quarterly reports to meet funders’ statistical requirements
Outreach Involvement
- To conduct in-house and external talks, man information booths to promote SAMH services and to raise awareness of mental health concerns
- To sit in work-related committees in collaboration with other community agencies
Other Matters
- To collaborate with and support other SAMH programmes or projects when required.
- Assist in coverage of duties when required
- Any other duties and official tasks as required by Supervisor and/or Reporting Officer
Job Specifications
- · Possess a minimum undergraduate degree in social work/psychology/counselling
- Preferably with minimum 2 years of experience in healthcare / community care setting
- Be self-motivated and self-directed, yet able to follow directives and programme guidelines
- Have good knowledge of social work practices and/or counselling practices
- Have preferably some knowledge of mental health conditions
- Good verbal and written skills in English and a second language (Mandarin/Malay/Tamil)
Work Location
Blk 1, Maude Road, #03-30, Singapore 200001
To apply, please email to [email protected] Kindly be informed that only shortlisted candidates will be notified.



