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Open nowPosted 231 days ago

Marketplace Admin

singlemalt1 open role

Pay
₱240,000 – ₱300,000 a yearly
Where
Manila, Philippines
Work mode
On site
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Your applicationOpen nowMarketplace Adminsinglemalt · Manila, Philippines

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on singlemalt's own form.

The reply lands in your private mailbox

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

12.3% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 2.1%1 day
  2. 4.5%3 days
  3. 12.3%7 days
  4. 19.3%14 days
  5. 35.6%30 days
  6. 58.1%60 days
This job: posted 231 days ago

The posting

Key Responsibilities

  • Marketplace Operations:

Understand and navigate the operations and internal processes of online marketplaces (Shopee, Lazada, etc.).

  • Performance Monitoring:

Update and maintain the Daily Checklist, tracking key health metrics such as chat response rate, late shipment rate, cancellation rate, and daily sales performance.

  • Fulfillment Coordination:

Work closely with third-party fulfillment teams to address concerns related to order status, cancellations, and other logistics issues.

  • Inventory & Product Accuracy:

Coordinate with the Purchasing Team to ensure accurate product information, inventory synchronization, and timely updates.

  • Customer Experience Management:

Collaborate with the Customer Support Team to monitor and resolve customer concerns, manage vouchers, and ensure all queries are addressed promptly and professionally.

  • Listing Optimization:

Upload and refine product listings to align with Singlemalt Ph’s luxury tone and visual branding, ensuring accurate descriptions, optimized keywords, and compelling imagery.

  • Reporting:

Prepare monthly performance reports summarizing total sales, units sold, and best-selling products. Develop and submit monthly scorecards analyzing performance trends and opportunities for improvement.

  • Page Optimization:

Continuously enhance Shopee and Lazada store pages to improve visibility, aesthetics, and conversion rates.

  • Process Documentation:

Create and organize Standard Operating Procedures (SOPs) for marketplace operations and internal workflows.

  • Strategic Collaboration:

Liaise with Lazada and Shopee Account Managers regarding promotions, campaigns, and operational updates. Participate in marketplace strategy meetings to support brand growth initiatives.

Qualifications

  • Bachelor’s degree in Business, Marketing, or a related field
  • At least 1–2 years of experience in e-commerce operations or online marketplace management
  • Strong analytical and organizational skills
  • Proficiency in Shopee and Lazada Seller Centers
  • Excellent communication and coordination abilities
  • A proactive mindset and keen attention to detail
  • A passion for premium brands, luxury retail, or whisky is a plus
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  1. A CV for this posting

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  2. 25 readers review it

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    The review screen in CV Rocket: how each CV was read, round by round.

  3. We apply on singlemalt's form

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    An application in CV Rocket: every answer filled in on the employer's form.

  4. Every reply, sorted

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  5. Reply with AI

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    An interview invitation in the CV Rocket inbox, added to the candidate's calendar.
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3×

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