The posting
COMPANY OVERVIEW
SKG Properties specialises in the development, leasing and management of commercial and industrial real estate.
Joining us means seizing an opportunity to work in a dynamic, industry leading property company in South Africa, where ethics, customer service and teamwork are the foundation of our success.
ROLE OVERVIEW:
The Employee will be primarily focused on full Accounts Payable (AP) function for their allocated portfolio, including the recording, reconciliation and payment of AP invoices, monthly AP reconciliations, intercompany processing, petty cash and staff travel reconciliations, intercompany recovery invoicing and selected cashbook responsibilities in line with workload distribution across AR/AP.
RESPONSIBILITIES:
1. Lease and Tenant Account Administration
- Ensure accurate administration of tenant accounts from lease commencement through to termination.
- Set up and maintain tenant accounts and supporting documentation.
- Maintain accurate and complete tenant files and account records.
- Ensure all rental, recoveries and other charges are billed accurately and in accordance with the applicable lease agreement.
- Verify lease commencement dates, rental amounts, escalation dates, deposits and applicable recoveries when processing tenant accounts.
- Review pre-billing reports for accuracy before finalisation of the monthly rent roll.
- Process ad hoc invoices, credit notes, adjustments and account corrections where required.
- Ensure invoices and statements are issued accurately and timeously.
- Maintain accurate tenant contact and account information.
- Process lease terminations and final account adjustments.
- Ensure outstanding balances on terminated accounts are recovered or escalated for legal collection where required. Manage positive relationships with all tenants in their portfolio.
2. Accounts Receivable and Collections
- Take full responsibility for collections and arrears management across the allocated property portfolio.
- Manage the collection of monthly rental and other amounts due by tenants.
- Monitor tenant accounts and age analysis regularly.
- Follow up on outstanding balances in accordance with agreed payment terms and collection procedures.
- Maintain accurate and meaningful collection commentary on the relevant reporting systems.
- Obtain and monitor payment commitments and arrangements.
- Diarise agreed payment dates and follow up promptly where commitments are not met.
- Investigate and resolve tenant account queries or disputes that may delay payment.
- Escalate problem accounts and persistent arrears timeously for management intervention and/or legal collection.
- Ensure collection protocols and internal credit-control procedures are consistently applied.
- Proactively manage arrears with the objective of keeping the portfolio's outstanding debt within acceptable parameters.
3. Tenant Account Reconciliations and Receipting
- Maintain accurate tenant accounts and ensure receipts and adjustments are correctly processed.
- Allocate tenant receipts accurately and timeously.
- Investigate unidentified receipts and resolve allocation queries promptly.
- Identify and correct misallocations.
- Reconcile tenant accounts regularly and investigate discrepancies.
- Process approved account adjustments, corrections and refunds where applicable.
- Ensure tenant account balances accurately reflect billing, receipts, credits and adjustments.
- Provide reconciliations and supporting information when responding to tenant account queries.
4. Tenant Liaison and Customer Service
- Maintain professional relationships with tenants while ensuring that financial and contractual obligations are appropriately managed.
- Respond professionally and timeously to tenant account queries and complaints.
- Maintain proactive and structured communication with tenants regarding accounts, outstanding balances and payment commitments.
- Build and maintain professional working relationships with tenants within the allocated portfolio.
- Keep tenant contact information accurate and up to date.
- Ensure tenant queries are followed through to resolution and do not remain unnecessarily outstanding.
- Escalate unresolved or material account disputes to the appropriate manager where required.
- Maintain appropriate records of material tenant correspondence and collection activity.
5. Cashbook and Financial Administration
- Perform the cashbook function for the allocated portfolio accurately and within required deadlines.
- Process cashbook transactions daily and accurately.
- Reconcile bank transactions to the applicable ledger accounts.
- Complete cashbook and bank reconciliations and investigate reconciling items.
- Identify unidentified deposits and obtain the information required for correct allocation.
- Investigate and correct processing or allocation discrepancies.
- Review cashbook transactions for possible duplication or incorrect postings.
- Ensure reconciling items are resolved promptly and supported by appropriate documentation.
- Maintain accurate financial records and supporting documentation in accordance with internal procedures and controls.
6. Portfolio Management and Reporting
- Take ownership of the financial administration of the allocated commercial property portfolio.
- Regularly review arrears, tenant balances, unallocated receipts, deposits, billing exceptions and outstanding queries.
- Ensure required portfolio reports and collection updates are accurate and submitted within prescribed deadlines.
- Identify discrepancies, risks and long-outstanding items and escalate these appropriately.
- Maintain accurate audit trails and supporting documentation for transactions processed.
- Comply with all applicable internal controls, approval processes and financial procedures.
- Work closely with property management, leasing, finance and other relevant departments to ensure tenant accounts remain accurate and up to date. Expected to meet collection targets and actively drive collection on all accounts with the allocated portfolio.
REQUIREMENTS:
- Matric / Grade 12.
- A relevant certificate or diploma in Finance, Accounting, Bookkeeping or Credit Management would be advantageous.
- Minimum 2–3 years' relevant experience in an Accounts Receivable, Debtors or Credit Control role.
- Previous experience managing a portfolio of customer or tenant accounts.
- Commercial property or property-management accounting experience will be advantageous.
Proven experience in:
- Tenant/customer billing;
- Receipt allocation;
- Debt collection and arrears management;
- Account reconciliations;
- Payment arrangements;
- Credit notes and account adjustments;
- Cashbook processing and bank reconciliations; and age analysis and account query resolution.
- Practical accounts receivable experience using Sage, including invoicing, allocations, statements, age analysis and account maintenance.
- Experience with MDA Property Manager or a similar property-management system would be advantageous.
- Sound understanding of credit-control principles, reconciliations and financial internal controls.
- Intermediate Microsoft Excel skills, including XLOOKUP/VLOOKUP, PivotTables and reconciliation of large data sets.
- Strong numerical ability and exceptional attention to detail.
- Excellent written and verbal communication skills.
- Professional and confident communication with commercial tenants and internal stakeholders.
- Ability to manage competing priorities, work under pressure and meet strict billing, collection and reporting deadlines.
To submit your application kindly visit the SKG Properties career website or click on the link at:
https://www.careers-page.com/skg/job/93V9W9R4
Psychometric tests are required to be undertaken by shortlisted candidates.
Should you not have been contacted by 30 October 2026 please consider your application unsuccessful.
