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Open nowPosted 5 days ago

Operations Coordinator (Workforce Center)

slu42 open roles

Where
SLU Saint Louis, MO
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Your applicationOpen nowOperations Coordinator (Workforce Center)slu · SLU Saint Louis, MO

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The clock on this job

Early applications get read.

9.5% of postings close within 7 days. Measured by our own scanner across the market. slu postings stay open a median of 4 days.

Share of postings closed within
  1. 1.8%1 day
  2. 4.0%3 days
  3. 9.5%7 days
  4. 15.6%14 days
  5. 33.9%30 days
This job: posted 5 days ago

slu median: 4 days open

The posting

Who is Saint Louis University? Founded in 1818, Saint Louis University is one of the nation’s oldest and most prestigious Catholic universities. SLU, which also has a campus in Madrid, Spain, is recognized for world-class academics, life-changing research, compassionate health care, and a strong commitment to faith and service.

JOB SUMMARY

The Operations Coordinator provides tactical planning and support for the Workforce Center. This position ensures a high quality training environment for all clients, and assists with managing relationships with outside clients and vendors, including large employers, training vendors, academic partners and test vendors.

PRIMARY JOB RESPONSIBILITIES

  • Evaluates and improves Workforce Center operations to support revenue goals and growth initiatives; makes adjustments as needed to enhance performance
  • Manages supply vendors and supports access to technology resources
  • Works closely with external clients, vendors, students, training partners, instructors, and the sales team
  • Provides administrative and operational support for training delivery, including preparation of materials and coordination of logistical details to ensure courses are set up for success; works in close collaboration with leadership and the training partner to align course operations with strategic goals and program standards; supports communication with instructors and vendors as needed, ensuring timely execution of training activities
  • Leads the operational implementation of student services and acts as a point of contact for external clients across communication platforms; provides direct support to students throughout their learning experience—from initial inquiry and registration to accessing virtual classes, completing course evaluations, and receiving certificates of completion and digital badges
  • Continuously updates operational procedures to enhance the student and client experience
  • Generates and maintains operational reports related to course enrollments, revenue tracking, and cost monitoring; manages purchasing card (P-Card) reconciliation, prepares client invoices, and oversees collections to ensure timely and accurate financial processing
  • Performs other duties as assigned

KNOWLEDGE, SKILLS, AND ABILITIES

  • Proficient in Microsoft Office Suite, Google Docs, Salesforce and Adobe Acrobat
  • Strong interpersonal skills
  • Strong verbal and written communication skills
  • Excellent customer service orientation and client engagement abilities
  • Strong problem solving skills
  • Exceptional attention to detail with strong organizational and time management skills
  • Positive team player with the ability to take direction and complete tasks efficiently
  • Ability to quickly learn new software platforms, including online registration and evaluation systems

MINIMUM QUALIFICATIONS

  • High School Diploma or the equivalent
  • Three or more years of relevant professional experience

PREFERRED QUALIFICATIONS

  • Bachelor's degree

ABOUT THE TEAM

The Workforce Center was established in 2013 to address the skill needs of our modern and fast-paced workplaces. Powered by top-ranked Saint Louis University, the Workforce Center provides premier training solutions to corporations and individuals nationwide. With a mission to fulfill the needs of modern organizations, the Center offers a range of training topics including Cyber Security, Project Management, Agile, Analytics, Software Engineering and more. Learn more about the Workforce Center at SLU.

Function

Staff Program Support

Scheduled Weekly Hours:

40

Saint Louis University is an equal opportunity/affirmative action employer. All qualified candidates will receive consideration for the position applied for without regard to race, color, religion, sex, age, national origin, disability, marital status, sexual orientation, military/veteran status, gender identity, or other non-merit factors. If accommodations are needed for completing the application and/or with the interviewing process, please contact Human Resources at 314-977-5847.

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