The posting
Key Responsibilities
- Performs transactional purchasing processes in support of fulfilling commodity requirements.
- Maintains accountability and alignment of purchased inventory, consigned inventory, and used inventory.
- Manages and maintains an updated procurement cost and delivery timing on forecasted commodity requirements.
- As appropriate, works with warehouse, sales, dispatch, and/or installation stakeholders to manage the inventory chain of custody.
- Mitigates risk and promotes compliance by establishing and maintaining valued relationships with internal and external stakeholders.
- Works directly with the supply base, as required, to solve issues related to supplier performance.
- Communicates regularly with purchasing and business stakeholders at all levels, as appropriate.
- Supports the identification and implementation of continuous improvement strategies within key processes.
- Actively supports and drives acceptance of standardized business system solutions across the supply chain.
- Advises and consults with internal business partners on sourcing processes and procedures.
- Escalates sourcing and procurement issues to Director – Purchasing and/or Supply Chain Manager, as appropriate.
- Actively promotes and uses fundamental operating principles such as effective problem-solving and code of conduct.
Qualifications and Competencies
- Education, Licenses & Skills - B.S in an applicable field preferred; at least three (3) years of relevant experience and high school education required
- Project Management - Capable of effectively managing complex projects with little to no guidance. Supply Chain Knowledge - Completely understands the role of each function in the Supply Chain and how their Key Performance Indicators support the needs of end customers. Has been a leader in a number of Supply Chain functions and led cross-functional teams to drive improvements in the Supply Chain.
- Fosters Open Communication - Demonstrated ability to improve and expand the application of fostering open communication at Smart Care. Establishes creative ways to obtain input from others. Shows outstanding active listening skills that draw out difficult or contentious information. Chooses the appropriate communication vehicle for the situation.
- Manage Execution - Demonstrated results indicating deep knowledge of managing execution. Coordinates performance across regions, teams, and departments on complex projects and workflows. Measures the effectiveness of execution through defined metrics and disciplined monitoring.
- Schedule Management - Manages the project schedule using the recommended project management tools and processes to drive completion within the agreed timeline.
- Scope Management - Manages a list of project deliverables (scope) using the recommended project management tools and processes to ensure that the project includes all the work required and only the work required to complete the project successfully.
- Project Issue and Risk Management - Manages the process to identify, assess and prioritize issues and risks using recommended tools and processes to minimize, monitor, and control the probability and/or impact of negative events or to maximize the realization of positive events.
- Business insight - Applying knowledge of business and the marketplace to advance the organization’s goals.
- Customer focus - Building strong customer relationships and delivering customer-centric solutions.
- Financial acumen - Interpreting and applying understanding of key financial indicators to make better business decisions.
- Plans and aligns - Planning and prioritizing work to meet commitments aligned with organizational goals.
- Manages conflict - Handling conflict situations effectively, with a minimum of noise.
- Communicates effectively - Developing and delivering multi-mode communications that convey a clear understanding of the unique needs of different audiences.
Experience
- At least three (3) years
Certification
- Supply Chain Certifications – the successful applicant should possess, be working towards, and/or possess the skills and capabilities equivalent to obtaining nationally recognized certification from the Institute for Supply Management (www.ismworld.com).
Travel Requirement
- Travel will be almost exclusively North America-based.
- Anticipated travel is dependent upon the service organization.
- Minimal travel will be required on a regular basis with travel to review commodity inventories within warehouse facilities and/or Supplier locations.
- Travel needs will always be dependent upon need and aligned to both business and family needs.
Office Location Offering(s)
- Requested work location is on-site at a Smart Care Equipment Solutions location
- 100% remote will not be allowed, while some version of minimal (4+1) hybrid will be considered.
Key Performance Metrics (Success Measures)
- Safety Leadership
- Customer (Stakeholder) Delivery
- Days Of Inventory (DOI)
- Technician and Stakeholder feedback
- Goods Received / Not Invoiced (GRNI)
- Freight Spend as a percent of inventory held
About Smart Care
Smart Care is a national repair and service provider for commercial foodservice, refrigeration, and cold storage equipment. Our offering of comprehensive mechanical services includes hot side cooking equipment, stand-alone refrigeration, specialty coffee and beverage, complex rack refrigeration and HVAC.
Smart Care is an Equal Employment Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other protected class status. All qualified individuals are encouraged to apply. If you need a reasonable accommodation with respect to Smart Care’s application or hiring process due to a disability, please contact the Human Resources department at [email protected].
