Skip to content
CV Rocket
Get started
How it worksThe enginePricingBlogContactSign in

Open nowPosted 12 days ago

Regional Service Manager

Smart Care170 open roles

Where
USA - California - Los Angeles
Get the CV for this job

From $25 per CV, paid once. No subscription.

Your applicationOpen nowRegional Service ManagerSmart Care · USA - California - Los Angeles

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on Smart Care's own form.

The reply lands in your private mailbox

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

7.8% of postings close within 7 days. Measured by our own scanner across the market. Smart Care postings stay open a median of 29 days.

Share of postings closed within
  1. 1.7%1 day
  2. 3.5%3 days
  3. 7.8%7 days
  4. 14.6%14 days
  5. 34.1%30 days
This job: posted 12 days ago

Smart Care median: 29 days open

The posting

Must be in the Los Angeles, CA area to be considered for this role.

Join the industry leading Smart Care Equipment Solutions team as a Service Manager in the Los Angeles market. The Service Manager partners with the Operations Director managing the business within a district to achieve sales and profitability budgets. This individual focuses on workforce management; reviews service delivery metrics, determines root causes of customer disputes, addresses operating expense inefficiencies, and supports Service Delivery Specialist development opportunities.

What You Will Do:

· Manage daily work force flow, scheduling issues, vacation schedule, and the emergency service schedule for weekends and evenings

· Daily work with dispatchers on technician scheduling, service efficiency, schedule adherence, and contracted service completion

· Participate in New Technician on-boarding and implementing/executing a training plan

· Coach and empower Technicians to own their results and provides the tools and resources to achieve them

· Identifies the potential in an individual and aligns development activities to their abilities and talents

· Manage technician performance through coaching and direction under the direction of the Operations Director

· Review district performance with the Operations Director monthly to identify needed improvements to achieve sales and profitability budgets

· Work with Parts Department on parts issues, shipping, and delivery.

· Actively builds strong relationships with key stakeholders in the customer's organization

· Proactively works to manage customer relationships to effectively solve issues and demonstrate value

What is in it For You:

· Utilize your managerial and leadership skills to support and lead a high-performing team

· Develop your skills in leading a workforce

· Become part of a field service support management team with advancement opportunities

· Competitive salary and benefits

· Access to best-in-class resources, and technology

· Position would be remote however in field with techs 2 to 3 days per week, Travel required, most of the technicians are in the Chicago area

Basic Qualifications:

Must meet one of the following:

· Associate degree and two years people management experience.

· A combination of Smart Care experience, people management or education experience equivalent to a Bachelor’s Degree (1.5 years’ experience = 1 year post-secondary education).

Must have the following:

· Must be able to read and write in English

· Immigration sponsorship not available for this role

Preferred Qualifications:

· Commercial kitchen equipment repair, hospitality/hotel, restaurant, or business service industry experience preferred.

· Prior experience monitoring/assessing performance of yourself, other individuals, and organizations to make improvements or take corrective action.

· Proven record of meeting customer needs, quality service delivery, meeting business objectives, and the ability to lead a field service team.

· Good decision-making & problem-solving skills when handling challenging situations in a fast- paced environment.

About Smart Care Equipment Solutions:

Smart Care is a national repair and service provider for commercial foodservice, refrigeration, and cold storage equipment. Our offering of comprehensive mechanical services includes hot side cooking equipment, stand-alone refrigeration, specialty coffee and beverage, complex rack refrigeration and HVAC.

About Smart Care

Smart Care is a national repair and service provider for commercial foodservice, refrigeration, and cold storage equipment. Our offering of comprehensive mechanical services includes hot side cooking equipment, stand-alone refrigeration, specialty coffee and beverage, complex rack refrigeration and HVAC.

Smart Care is an Equal Employment Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other protected class status. All qualified individuals are encouraged to apply. If you need a reasonable accommodation with respect to Smart Care’s application or hiring process due to a disability, please contact the Human Resources department at [email protected].

From $25, paid onceGet the CV for this job

What happens when you press

One press. We do the rest.

  1. A CV for this posting

    Written against Smart Care's own wording, from every piece of relevant proof in your profile.

  2. 25 readers review it

    Recruiter, hiring manager, skeptic and more read every draft, round after round. You get the best round.

    The review screen in CV Rocket: how each CV was read, round by round.

  3. We apply on Smart Care's form

    Our application engine gets through the hardest forms there are. Where a question needs you, AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

    An application in CV Rocket: every answer filled in on the employer's form.

  4. Every reply, sorted

    Smart Care's answer lands in your private mailbox, and we classify it on arrival: interview, question, rejection.

    The CV Rocket inbox: each employer reply classified as an interview, an action or a rejection.

  5. Reply with AI

    AI helps you write the email, checks it and sends it. We show you whether the recruiter read it.

  6. The interview in your calendar

    Full integration with your calendar. The invitation goes straight in.

    An interview invitation in the CV Rocket inbox, added to the candidate's calendar.
Get the CV for this job

From $25 per CV, paid once. No subscription.

Why it works

3×

more interviews than doing it yourself with ChatGPT.

ChatGPT writes a CV and never learns what happened to it. We see every reply. For each CV we know:

  • How it was written, and how the review scored it
  • When we applied, and how long after the posting went up
  • Which posting, which company, which city
  • Who got the interview, and who heard nothing

That is how we know which CVs get called.

Get the CV for this job

From $25 per CV, paid once. No subscription.

The numbers game

More applications. More interviews.

Every application goes out with its own CV, written for that posting and paid once. Send enough of them and the law of large numbers finds you the job.

Get the CV for this job
By hand5–10
With CV Rocket100
applications a day

Nearby

Live postings like this one

Same employer first, then the same role elsewhere.

Before you press

Straight answers

Get the CV for this job

From $25 per CV, paid once. No subscription.

What if my background isn't good enough?

We make the most of the background you have. The CV uses every piece of relevant proof your profile holds, and one of the 25 readers reads your whole profile and flags what the CV left out.

Do you really apply for me?

Yes, on the employer's own form, the hardest ones included. Where a question needs you, you answer it right there and AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

Is it a subscription?

No. You pay once per CV, from $25. Every application goes out with its own CV, written for that posting.

One job. One CV.
Paid once.

Pick the posting you want. We write for it, apply for you and catch the reply.

Get the CV for this job

From $25 per CV, paid once. No subscription.