Skip to content
CV Rocket
Get started
How it worksThe enginePricingBlogContactSign in

Open nowPosted 30 hours ago

IT & Productivity Engineer

Smartleaf5 open roles

Pay
$100,000 – $150,000 a year
Where
Boston
Work mode
Hybrid
Get the CV for this job

From $25 per CV, paid once. No subscription.

Your applicationOpen nowIT & Productivity EngineerSmartleaf · Boston

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on Smartleaf's own form.

The reply lands in your private mailbox

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

12.3% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 2.1%1 day
  2. 4.5%3 days
  3. 12.3%7 days
  4. 19.3%14 days
  5. 35.6%30 days
  6. 58.1%60 days
This job: posted 30 hours ago

The posting

IT & Productivity Engineer

We are looking for a productivity-focused technology professional to improve the IT experience of non-engineers at Smartleaf. This position requires a flexible (50%-75%) in-office presence at our Boston headquarters.

About Us

Smartleaf is an investment portfolio rebalancing service handling over $100 billion in assets. We're approaching 50 people, who are primarily skilled software and system engineers. Until now, our SaaS operations team has handled internal IT as a secondary responsibility. That sufficed when we were nearly all engineers, but we've added non-technical staff and we need someone to handle IT and productivity as their main job.

You can shape how this function works and have a meaningful impact on the day-to-day experience of everyone at Smartleaf.

What You'll Be Doing

Most of your time will be spent building and improving systems rather than responding to tickets. We expect roughly 75% systems work and 25% support, with bouts of near-full-time support from time to time.

You'll administer our productivity stack: Google Workspace, Zoom, and other SaaS tools and own relevant vendor relationships from evaluation through renewal. You'll improve our onboarding and offboarding processes, manage device provisioning and MDM, and identify manual work worth automating. You'll also handle desktop support for macOS and Linux environments and access management. We will also ask you to help out with the Operations team’s work from time to time.

Requirements

- 5+ years of experience in IT operations, sysadmin, or a similar role, ideally in a startup or growth-stage company

- Familiarity with scripting (Bash, Python, Ruby or similar) for automation

- Happiness in a non-MS environment: you’ll be managing and troubleshooting MacOS and Debian Linux systems. We use LDAP but not Kerberos or AD.

- Experience with MDM tooling for device management and lifecycle

- Strong documentation habits

- Able to work independently, prioritize, and communicate clearly with both technical and non-technical colleagues

- Ability to lift 50 pounds on occasion

Nice to Have

- Experience with SSO/identity providers (Okta, Google SSO, etc.)

- Prior experience standing up an IT function at a small company

- Exposure to SOC 2 or similar compliance frameworks

- Hands-on Google Workspace administration experience — user management, groups, Drive policies, domain configuration

You'll Be a Great Fit If You

- Want to own a function

- Enjoy a mix of building systems and solving immediate problems

- Notice process friction and fix it

- Prefer to automate manual processes to reduce your workload

Growth

- The Operations team will work closely with you

- Smartleaf does not subscribe to “Up or Out” - you can expand your responsibilities and grow your skills without being required to move up a chain

- If future growth requires additional people, you will have the opportunity to manage them or stay an individual contributor

Visa Sponsorships

Smartleaf is unable to provide visa sponsorship now or in the future. This includes, but is not limited to, H-1B, F-1 (including OPT/CPT), J-1, or any other employment-based immigration or work authorization sponsorship. Candidates must have current and ongoing authorization to work in the United States without sponsorship.

Tools & Stack

- We prefer on-prem services where practical

- Google Workspace, Zoom, and related SaaS productivity tools

- macOS and Debian Linux

What Success Looks Like in Six Months

- Month 1–2: Full audit of our current tools, vendors, and access controls; document and prioritize gaps; handle over half of desktop support issues

- Month 3–4: Onboarding/offboarding workflows documented and critiqued; MDM coverage complete; vendor contracts reviewed; handle 75%+ of desktop support

- Month 5–6: Self-service IT resources live; at least two meaningful manual processes automated; first onboarding peak handled with no significant issues

Compensation

$100,000 – $150,000, depending on relevant experience

From $25, paid onceGet the CV for this job

What happens when you press

One press. We do the rest.

  1. A CV for this posting

    Written against Smartleaf's own wording, from every piece of relevant proof in your profile.

  2. 25 readers review it

    Recruiter, hiring manager, skeptic and more read every draft, round after round. You get the best round.

    The review screen in CV Rocket: how each CV was read, round by round.

  3. We apply on Smartleaf's form

    Our application engine gets through the hardest forms there are. Where a question needs you, AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

    An application in CV Rocket: every answer filled in on the employer's form.

  4. Every reply, sorted

    Smartleaf's answer lands in your private mailbox, and we classify it on arrival: interview, question, rejection.

    The CV Rocket inbox: each employer reply classified as an interview, an action or a rejection.

  5. Reply with AI

    AI helps you write the email, checks it and sends it. We show you whether the recruiter read it.

  6. The interview in your calendar

    Full integration with your calendar. The invitation goes straight in.

    An interview invitation in the CV Rocket inbox, added to the candidate's calendar.
Get the CV for this job

From $25 per CV, paid once. No subscription.

Why it works

3×

more interviews than doing it yourself with ChatGPT.

ChatGPT writes a CV and never learns what happened to it. We see every reply. For each CV we know:

  • How it was written, and how the review scored it
  • When we applied, and how long after the posting went up
  • Which posting, which company, which city
  • Who got the interview, and who heard nothing

That is how we know which CVs get called.

Get the CV for this job

From $25 per CV, paid once. No subscription.

The numbers game

More applications. More interviews.

Every application goes out with its own CV, written for that posting and paid once. Send enough of them and the law of large numbers finds you the job.

Get the CV for this job
By hand5–10
With CV Rocket100
applications a day

Nearby

Live postings like this one

Same employer first, then the same role elsewhere.

Before you press

Straight answers

Get the CV for this job

From $25 per CV, paid once. No subscription.

What if my background isn't good enough?

We make the most of the background you have. The CV uses every piece of relevant proof your profile holds, and one of the 25 readers reads your whole profile and flags what the CV left out.

Do you really apply for me?

Yes, on the employer's own form, the hardest ones included. Where a question needs you, you answer it right there and AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

Is it a subscription?

No. You pay once per CV, from $25. Every application goes out with its own CV, written for that posting.

One job. One CV.
Paid once.

Pick the posting you want. We write for it, apply for you and catch the reply.

Get the CV for this job

From $25 per CV, paid once. No subscription.