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Open nowPosted 510 days ago

Account Executive

SmartRetail4 open roles

Pay
HK$168,000 – HK$180,000 a yearly
Where
Kowloon, Hong Kong
Work mode
On site
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Your applicationOpen nowAccount ExecutiveSmartRetail · Kowloon, Hong Kong

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on SmartRetail's own form.

The reply lands in your private mailbox

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

11.4% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 2.0%1 day
  2. 4.2%3 days
  3. 11.4%7 days
  4. 17.5%14 days
  5. 34.2%30 days
  6. 43.5%60 days
This job: posted 510 days ago

The posting

ABOUT SMARTRETAIL

SmartRetail is an exciting and established AI Computer Vision (CV) & Engagement Out-of-home (EOOH) Advertising technology and data platform with operations in Hong Kong, Japan, Singapore, Malaysia and Taiwan. We digitally upgrade retail journeys (retail stores, petrol stations, vending machines, kiosks etc.) and allow consumers to complete valuable advertising actions for immediate incentives, creating a win-win-win eco-system between advertisers, retailers and consumers.

SmartRetail is experiencing exponential growth with many large multinational corporation partners. We have strong support from our investors and having raised multiple rounds of funding, and we are ready for further expansion!

ABOUT HEALTH ADDICTION

Health Addiction was founded in 2009 as a healthy vending machine operator in Hong Kong, specializing in healthy snacks and beverages. We currently own and operate over 1000 machines in Hong Kong & Singapore, including Corporate (investment banks, law firms, large corporations, hospitals) and Education (international schools, universities) clients.

We are a young, fun and entrepreneurial team with big dreams. COME & JOIN US!

Overview

We are seeking a proactive, results-driven Account Executive to join our dynamic team. In this role, you will support various teams by managing client accounts, ensuring customer satisfaction, and driving business growth through strategic upselling and cross-selling.

Key Responsibilities

  • Provide comprehensive administrative and operational support to the Business Development team, including post-negotiation follow-up communications.
  • Assist in the preparation of reports for conducting sales and reviews with analysis
  • Manage assigned client accounts by addressing inquiries, resolving issues (including complex cases escalated by the customer service team), and maintaining strong client relationships.
  • Act as a liaison between customers and internal departments, ensuring smooth communication and coordination across sales, operations, logistics, and customer service teams.
  • Coordinate delivery arrangements with the logistics team to meet customer expectations and timelines.
  • Support customer retention efforts by regularly checking in with clients, understanding their evolving needs, and identifying upsell or cross-sell opportunities.
  • Handle ad-hoc projects and duties as assigned by management.

Requirements

  • Minimum 1 year in account management or a customer-facing role (Fresh graduates are also welcome)
  • Good interpersonal and communication abilities—both written and verbal.
  • Highly organized with the ability to multitask and prioritize in a fast-paced environment.
  • Proficient in Microsoft Office and/or Google Workspace.
  • Self-motivated, collaborative, and adaptable to changing business needs.

We offer a 5-day work week, medical benefits, WFH, birthday leave and more to the right candidate. If you are interested in joining this exciting team, please submit your resume with current & expected salary and availability to [email protected].

All information received will be kept in strict confidence and for employment-related purpose only.

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What happens when you press

One press. We do the rest.

  1. A CV for this posting

    Written against SmartRetail's own wording, from every piece of relevant proof in your profile.

  2. 25 readers review it

    Recruiter, hiring manager, skeptic and more read every draft, round after round. You get the best round.

    The review screen in CV Rocket: how each CV was read, round by round.

  3. We apply on SmartRetail's form

    Our application engine gets through the hardest forms there are. Where a question needs you, AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

    An application in CV Rocket: every answer filled in on the employer's form.

  4. Every reply, sorted

    SmartRetail's answer lands in your private mailbox, and we classify it on arrival: interview, question, rejection.

    The CV Rocket inbox: each employer reply classified as an interview, an action or a rejection.

  5. Reply with AI

    AI helps you write the email, checks it and sends it. We show you whether the recruiter read it.

  6. The interview in your calendar

    Full integration with your calendar. The invitation goes straight in.

    An interview invitation in the CV Rocket inbox, added to the candidate's calendar.
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