Skip to content
CV Rocket
Get started
How it worksThe enginePricingBlogContactSign in

Open nowPosted 46 hours ago

Plaques & Memorials Consultant

smct5 open roles

Where
600 Princes Hwy, Springvale VIC 3171, Australia
Get the CV for this job

From $25 per CV, paid once. No subscription.

Your applicationOpen nowPlaques & Memorials Consultantsmct · 600 Princes Hwy, Springvale VIC 3171, Australia

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on smct's own form.

The reply lands in your private mailbox

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

7.8% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 1.7%1 day
  2. 3.5%3 days
  3. 7.8%7 days
  4. 14.6%14 days
  5. 34.1%30 days
This job: posted 46 hours ago

The posting

About Us: We create extraordinary experiences. We create memories, we take care of our shared heritage. This means careers where we have to innovate and always push for better, and where your perspective is always valued. This is a world where we bring together our love for the natural environment and our care for one another to make a real difference. This is a world where you'll discover something new, every day. As part of our Customer Service team, you'll be at the forefront of creating a positive and empathetic experience for our customers. With ongoing training and development, you'll discover a rewarding culture built on shared values, a drive to do your best, and care for one another.   About The Role: We support and lead the creation of individualised memorial tributes and our Team is passionate about providing the highest level of Care to our customers. With exceptional organisational and customer service skills, we project manage all plaque memorials, from initial purchase with our Sales Team, to memorial installation. You will work closely with internal and external stakeholders to provide customer centric solutions and ensure customer needs are met.   About You: To be successful in this role, you will:

Act as a brand ambassador by modelling the SMCT values Ensure completion and verification of all documentation is in accordance with guidelines Track and record the sales journey of each customer to ensure a high level of customer service is provided and maintained from start to end Process and respond to client related enquiries including emails and phone calls in a timely manner Meet with customers face to face to guide and support them through their memorial journey with care and empathy Meticulously update computer records in our CRM

In addition to this, you will have:

A passion for achieving and exceeding the customer service experience The capability to effectively build productive and professional relationships with a wide range of stakeholders Strong organisational skills with the ability to deliver multiple priorities under tight deadlines Exceptional communication (verbal and written) capabilities. Intermediate skills in Microsoft Office package; specifically in word, excel and outlook Working With Us

What’s on Offer: We offer a fulfilling career with exceptional personal and professional growth opportunities, along with a comprehensive range of benefits:

12 RDOs per year Access to Leadership and Development Programs to foster professional growth and advancement. Employee Health, Wellbeing and Assistance Programs including complimentary onsite physio services. Flexible working arrangements. Immediate access to unpaid parental leave and a short waiting period of only three months for paid parental leave, applicable to both full-time and part-time employees. The opportunity to purchase additional annual leave. Discounts available at our employee café and onsite florists.

Don’t meet every requirement? We still encourage you to apply – your unique strengths might be just what we need. We care for our colleagues and the community we serve. To protect one another it is a requirement that all successful candidates complete background checks. If you have any access requirements which restrict you from fully participating in our recruitment process, please contact [email protected] so that we can discuss necessary adjustments. We're reviewing applications as they come in and may remove this ad early once the position is filled, so we encourage you to apply as soon as possible. For more information on Southern Metropolitan Cemeteries Trust, please visit our website: www.smct.org.au. SMCT is an equal opportunity employer and a Diversity Council Australia Member.

From $25, paid onceGet the CV for this job

What happens when you press

One press. We do the rest.

  1. A CV for this posting

    Written against smct's own wording, from every piece of relevant proof in your profile.

  2. 25 readers review it

    Recruiter, hiring manager, skeptic and more read every draft, round after round. You get the best round.

    The review screen in CV Rocket: how each CV was read, round by round.

  3. We apply on smct's form

    Our application engine gets through the hardest forms there are. Where a question needs you, AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

    An application in CV Rocket: every answer filled in on the employer's form.

  4. Every reply, sorted

    smct's answer lands in your private mailbox, and we classify it on arrival: interview, question, rejection.

    The CV Rocket inbox: each employer reply classified as an interview, an action or a rejection.

  5. Reply with AI

    AI helps you write the email, checks it and sends it. We show you whether the recruiter read it.

  6. The interview in your calendar

    Full integration with your calendar. The invitation goes straight in.

    An interview invitation in the CV Rocket inbox, added to the candidate's calendar.
Get the CV for this job

From $25 per CV, paid once. No subscription.

Why it works

3×

more interviews than doing it yourself with ChatGPT.

ChatGPT writes a CV and never learns what happened to it. We see every reply. For each CV we know:

  • How it was written, and how the review scored it
  • When we applied, and how long after the posting went up
  • Which posting, which company, which city
  • Who got the interview, and who heard nothing

That is how we know which CVs get called.

Get the CV for this job

From $25 per CV, paid once. No subscription.

The numbers game

More applications. More interviews.

Every application goes out with its own CV, written for that posting and paid once. Send enough of them and the law of large numbers finds you the job.

Get the CV for this job
By hand5–10
With CV Rocket100
applications a day

Nearby

Live postings like this one

Same employer first, then the same role elsewhere.

Before you press

Straight answers

Get the CV for this job

From $25 per CV, paid once. No subscription.

What if my background isn't good enough?

We make the most of the background you have. The CV uses every piece of relevant proof your profile holds, and one of the 25 readers reads your whole profile and flags what the CV left out.

Do you really apply for me?

Yes, on the employer's own form, the hardest ones included. Where a question needs you, you answer it right there and AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

Is it a subscription?

No. You pay once per CV, from $25. Every application goes out with its own CV, written for that posting.

One job. One CV.
Paid once.

Pick the posting you want. We write for it, apply for you and catch the reply.

Get the CV for this job

From $25 per CV, paid once. No subscription.