The posting
Company Description
Every minute of every day, Smiths Detection’s threat detection and security screening technology helps to protect people and infrastructure, making the world a safer place.
Smiths Detection is a global leader in the development, manufacture and management of security and detection solutions designed to make the world a safer place. Our technology provides threat detection and screening solutions for customers in our key markets: aviation, ports and borders, defence, and urban security.
Our expertise spans 21 global offices, seven manufacturing sites and five R&D centres, with a global network of 3,000 dedicated colleagues contributing towards over 40 years at the frontline of advances in safety and security.
This results in careers built on variety and the opportunity to work on a range of state-of-the-art solutions, where you can develop your knowledge and experience every day.
Job Description
Job Purpose:
The Digital Integration Engineer is responsible for enabling the successful integration of Smiths Detection products and digital solutions within customer operational environments and broader technology ecosystems.
You will work closely with the regional sales and programs teams as well as with customers to define requirements and deliverables for a successful solution implementation.
The Digital Integration Engineer is part of the digital team, working closely with Sales, Products & Technology, Program Management, Service, Distributors, and overall business management to deliver successful pursuit outcomes. This role also requires deep engagement with 3rd party providers of software and hardware from time to time to develop a turnkey solution that complements our capabilities and expands the market share for Smiths Detection
Responsibilities:
Pre-Sales Support – bids, tenders, and pursuits:
- Primary technical point of contact for integration-related aspects of bids, tenders, and customer pursuits.
- Support Sales teams in qualifying customer requirements and identifying integration opportunities.
- Lead technical discovery sessions with customers, consultants, and third-party stakeholders to understand operational and interface requirements.
- Translate customer requirements into high-level integration architectures and solution concepts.
- Develop technical integration strategies that leverage standard Smiths Detection products and capabilities.
- Identify integration assumptions, dependencies, exclusions, and risks during pursuit activities.
- Collaborate with product management, Digital Network Solution Architect team, technology, service, and program teams to ensure proposed solutions are feasible, supportable, and aligned with product roadmaps.
- Assess third-party systems, interfaces, and technologies to determine compatibility with Smiths Detection products.
- Providing material and documentation support for tender submissions
- Research and recommend the most suitable solutions for each customer.
- Provide technical advice and guidance on digital network solutions.
- Generate high level network, concept, and solution drawings
- Generate high level scope statements and implementation plans for digital solutions
- Providing SME into the business to all functions
- Translating requirements into an architecture that forms the basis of a solution
Programs Support:
- Support programs in finalizing scope and implementation documentation for digital solutions
- Generate diagrams and drawings to support the clear communication of integration points between systems
- Support program teams in refining integration scope, technical requirements, and implementation planning.
- Work with service and engineering teams to resolve integration-related product issues and enhancements.
- Support programs teams with technical discussions on the solution along with the customer
- Support programs teams with engagement of 3rd party material and resource providers
- Defining prerequisites for solution deployment
- Support with SPOE tickets associated with digital solutions
- Support in cyber security discussions and documentation associated with the deployment of digital solutions
- Supporting programs/projects in design, planning and governance
- Interfacing with R&D to resolve possible quality issues out of service’s scope
- Peer review network drawings, architecture and plans for project teams
Solution and Market Feedback to business:
- Monitor and analyse deployed digital solutions for their performance, relevant and suitability in an evolving environment
- Develop and maintain the solutions from a products perspective
- Develop and maintain relationships with customers and other key stakeholders.
- Ensure compliance with security, privacy, and industry standards.
- Provide new market and regulatory requirements information to the relevant product management teams
- Interface with customer community and key industry stakeholders to get feedback about products and lead the design of solutions to their security operations challenges
- Provide the link between technology/product lines and customers during the pursuit
- Supporting market research efforts, collecting information about potential markets, customers, and competitive products as well as the likelihood and risks of anticipated market developments
- Developing relationships with 3rd party suppliers and system integrators
- Supporting the selection of the most appropriate products- research and evaluate new technologies/products that could form part of a solution
- Complying with and ensuring compliance with company HSE policies
- Developing and maintaining relevant network documentation, including standardization of documentation for future use
Qualifications
Technical Knowledge, Skills and Abilities:
- Bachelor’s Degree in Computer Science, Information Systems, or related field.
- Deep knowledge of Smiths Detection’s products and their capabilities
- Knowledge of security best practices and industry standards.
- Excellent problem-solving and communication skills.
- Ability to work both independently and in a team environment.
- Significant experience and in-depth knowledge in solution design
- Knowledge of network protocols such as TCP/IP, UDP, and HTTP.
- Led or been an active participant in projects encompassing cross functional teams. Project management experience preferred
- Broad experience and understanding of detection technologies and their application
- Expertise & Experience in IT environments and network solutions
- Experience in working with sales organization and or sales experience; also experience in dealing directly with customers
- Knowledge of security operations, relevant regulations
- MS Office Access, AutoCAD and Visio also preferred
- Working knowledge of SAP
Additional Information
Join us and we’ll help build your career, with excellent training and opportunities for career growth across the business, both locally and globally. You’ll experience an inclusive environment, with strong leadership and a focus on safety and wellbeing. You’ll also have the flexibility to choose from a wide range of benefits to suit your lifestyle, offering you and your family support from a health and wellbeing, financial and lifestyle perspective.
Join us and work for a world-leader, with the benefits and training to reward your dedication and skills. Be part of a team where we are making the world a safer place.
We believe that different perspectives and backgrounds are what make a company flourish. All qualified applicants will receive equal consideration for employment regardless of color, religion, sex, sexual orientation, gender identity, national origin, economic status, disability, age, or any other legally protected characteristics. We are proud to be an inclusive company with values grounded in equality and ethics, where we celebrate, support, and embrace diversity.
At no time during the hiring process will Smiths Detection, nor any of our recruitment partners ever request payment to enable participation – including, but not limited to, interviews or testing. Avoid fraudulent requests by applying jobs directly through our career’s website.
