Skip to content
CV Rocket
Get started
How it worksThe enginePricingBlogContactSign in

Open nowPosted 16 hours ago

Oracle Fusion Customer Support Desk Business Analyst (5772)

SMX127 open roles

Pay
$87,600 – $130,000 a year
Where
United States
Get the CV for this job

From $25 per CV, paid once. No subscription.

Your applicationOpen nowOracle Fusion Customer Support Desk Business Analyst (5772)SMX · United States

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on SMX's own form.

The reply lands in your private mailbox

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

12.3% of postings close within 7 days. Measured by our own scanner across the market. SMX postings stay open a median of 25 days.

Share of postings closed within
  1. 2.1%1 day
  2. 4.5%3 days
  3. 12.3%7 days
  4. 19.7%14 days
  5. 35.6%30 days
  6. 58.0%60 days
This job: posted 16 hours ago

SMX median: 25 days open

The posting

We are seeking an experienced Oracle Fusion Financials Business Analyst to join our team. In addition to specializing in the Oracle Fusion Financials suite, the ideal candidate will be responsible for managing and resolving customer issues and requests submitted through our help desk ticketing system. This key responsibility involves monitoring the ticket queue, analyzing issues, collaborating with stakeholders, and ensuring timely and effective resolution of all support tickets related to financial processes and systems. This is a remote role supporting our Newtown, PA, Herndon, VA, or Boston, MA office and requires travel.

Essential Duties:

  • Monitor, manage, and resolve tickets submitted in the help desk system, ensuring prompt and effective solutions for customer-reported issues related to Oracle Fusion Financials.
  • Lead quarterly regression testing of Oracle’s quarterly releases.
  • Lead or participate in incident/root cause analysis and manage escalations to resolution.
  • Identify areas for process improvement and recommend best practices.
  • Provide post-implementation support and troubleshooting for Oracle Fusion Financials modules.
  • Collaborate with business stakeholders to gather, analyze, and document financial process and system requirements.
  • Design, implement, and enhance Oracle Fusion Financials modules (GL, AP, AR, FA, CM, etc.).
  • Translate business requirements into functional specifications and work closely with technical teams for solution delivery.
  • Lead or participate in Fit-Gap analysis, workshops, and solution mapping.
  • Develop and execute test strategies, test scripts, and support User Acceptance Testing (UAT).
  • Deliver training and knowledge transfer to users and support teams.
  • Ensure optimal system performance and compliance with all regulatory requirements.

Required Skills & Experience

  • Bachelor’s degree in Finance, Accounting, Information Technology, or related field.
  • 3+ years of experience as a Business Analyst working with Oracle Fusion/Cloud Financials.
  • Hands-on implementation and/or support experience with Oracle Fusion Financials modules (GL, AP, AR, FA, etc.).
  • Strong understanding of finance business processes, accounting principles, and financial reporting.
  • Experience gathering business requirements, creating functional documents, and mapping solutions.
  • Proficient in Oracle reporting tools (OTBI, FRS).
  • Strong communication, analytical, and problem-solving skills.
  • Ability to work independently and as part of a dynamic team.

Desired Skills & Experience

• Oracle Cloud Financials Certification(s). • Experience with integrations and data migration in Oracle Cloud applications. • Experience in managing or participating in large-scale Oracle Cloud ERP implementations. • Experience supporting multi-entity/global rollouts. • Exposure to other Oracle Cloud modules (Procurement, Inventory, Projects, etc.). • Prior experience in Public Sector or Financial Services.

#LI-SA

#CJPOST

The SMX salary determination process takes into account a number of factors, including but not limited to, geographic location, Federal Government contract labor categories, relevant prior work experience, specific skills, education and certifications. At SMX, one of our Core Values is to Invest in Our People so we offer a competitive mix of compensation, learning & development opportunities, and benefits. Some key components of our robust benefits include health insurance, paid leave, and retirement.

The proposed salary for this position is:

$87,600—$130,000 USD

At SMX®, we are a team of technical and domain experts dedicated to enabling your mission. From priority national security initiatives for the DoD to highly assured and compliant solutions for healthcare, we understand that digital transformation is key to your future success.

We share your vision for the future and strive to accelerate your impact on the world. We bring both cutting edge technology and an expansive view of what’s possible to every engagement. Our delivery model and unique approaches harness our deep technical and domain knowledge, providing forward-looking insights and practical solutions to power secure mission acceleration.

SMX is an Equal Opportunity employer including disabilities and veterans.

Selected applicant may be subject to a background investigation and/or education verification.

SMX does not sponsor a new applicant for employment authorization or immigration related support for this position (i.e. H1B, F-1 OPT, F-1 STEM OPT, F-1 CPT, J-1, TN, E-2, E-3, L-1 and O-1, or any EADs or other forms of work authorization that require immigration support from an employer).

From $25, paid onceGet the CV for this job

What happens when you press

One press. We do the rest.

  1. A CV for this posting

    Written against SMX's own wording, from every piece of relevant proof in your profile.

  2. 25 readers review it

    Recruiter, hiring manager, skeptic and more read every draft, round after round. You get the best round.

    The review screen in CV Rocket: how each CV was read, round by round.

  3. We apply on SMX's form

    Our application engine gets through the hardest forms there are. Where a question needs you, AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

    An application in CV Rocket: every answer filled in on the employer's form.

  4. Every reply, sorted

    SMX's answer lands in your private mailbox, and we classify it on arrival: interview, question, rejection.

    The CV Rocket inbox: each employer reply classified as an interview, an action or a rejection.

  5. Reply with AI

    AI helps you write the email, checks it and sends it. We show you whether the recruiter read it.

  6. The interview in your calendar

    Full integration with your calendar. The invitation goes straight in.

    An interview invitation in the CV Rocket inbox, added to the candidate's calendar.
Get the CV for this job

From $25 per CV, paid once. No subscription.

Why it works

3×

more interviews than doing it yourself with ChatGPT.

ChatGPT writes a CV and never learns what happened to it. We see every reply. For each CV we know:

  • How it was written, and how the review scored it
  • When we applied, and how long after the posting went up
  • Which posting, which company, which city
  • Who got the interview, and who heard nothing

That is how we know which CVs get called.

Get the CV for this job

From $25 per CV, paid once. No subscription.

The numbers game

More applications. More interviews.

Every application goes out with its own CV, written for that posting and paid once. Send enough of them and the law of large numbers finds you the job.

Get the CV for this job
By hand5–10
With CV Rocket100
applications a day

Nearby

Live postings like this one

Same employer first, then the same role elsewhere.

Before you press

Straight answers

Get the CV for this job

From $25 per CV, paid once. No subscription.

What if my background isn't good enough?

We make the most of the background you have. The CV uses every piece of relevant proof your profile holds, and one of the 25 readers reads your whole profile and flags what the CV left out.

Do you really apply for me?

Yes, on the employer's own form, the hardest ones included. Where a question needs you, you answer it right there and AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

Is it a subscription?

No. You pay once per CV, from $25. Every application goes out with its own CV, written for that posting.

One job. One CV.
Paid once.

Pick the posting you want. We write for it, apply for you and catch the reply.

Get the CV for this job

From $25 per CV, paid once. No subscription.