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Open nowFirst seen 5 days ago

Spanish/English Healthcare Virtual Assistant – Front Office, Billing & Marketing Support (Remote)

snapscale/c9.00667 open roles

Where
Philippines, Remote
Work mode
Remote
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Your applicationOpen nowSpanish/English Healthcare Virtual Assistant – Front Office, Billing & Marketing Support (Remote)snapscale/c9.006 · Philippines, Remote

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The clock on this job

Early applications get read.

12.3% of postings close within 7 days. Measured by our own scanner across the market. snapscale/c9.006 postings stay open a median of 1 days.

Share of postings closed within
  1. 2.1%1 day
  2. 4.5%3 days
  3. 12.3%7 days
  4. 19.3%14 days
  5. 35.6%30 days
  6. 58.1%60 days
This job: first seen 5 days ago

snapscale/c9.006 median: 1 days open

The posting

About the Role:

Snapscale is looking for a bilingual (English/Spanish) Healthcare Virtual Assistant (HVA) to support a US-based Physical Therapy practice. This role combines complete front-office patient coordination, revenue cycle/billing assistance, credentialing support, and light marketing.

The ideal candidate is a proactive, self-motivated multitasker with strong US-based healthcare support experience, capable of independently managing administrative and financial workflows while the clinical team operates remotely.

Responsibilities may include:



  • Handle patient calls, secure messaging (Spruce), appointment scheduling, and recalls
  • Manage and fill open schedule slots using ClassPass
  • Perform insurance verifications, pre-authorizations, and prior authorization processing
  • Handle medical billing, coding assistance, claims processing, payment follow-ups, and patient credit card processing
  • Manage provider credentialing documentation and practice listings
  • Manage the owner’s email inbox, patient intake, and administrative documentation
  • Support outreach activities and create promotional materials using Canva

Perks:



  • Health Maintenance Organization (HMO)
  • Government-mandated benefits
  • 13th month pay
  • Night differential pay
  • Transportation allowance
  • Perfect attendance bonus
  • Other employee incentives
  • Yearly salary increase
  • Free lunch everyday
  • Opportunities for career growth and development
  • Fun and supportive working environment

Requirements

  • Fluency in both English and Spanish (Bilingual) is a hard requirement
  • Prior experience in a US-based healthcare or medical office environment
  • Extensive hands-on experience with Prompt EMR (Completion of Prompt University required prior to start)
  • Experience handling insurance verifications, medical billing, and credit card processing
  • Comfortable working with AI tools, Spruce messaging, and general administrative technology
  • Experience creating marketing materials via Canva
  • Highly organized, proactive self-starter capable of operating independently without local supervision
  • Must meet work-from-home remote requirements under the SafeBase Initiative
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