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Open nowPosted 10 days agoWe saw it 24 min after it went up

[8NW] Product Designer/UX Designer

Software Mind17 open roles

Where
San José, San José Province, Costa Rica, Remote
Work mode
Remote
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Your applicationOpen now[8NW] Product Designer/UX DesignerSoftware Mind · San José, San José Province, Costa Rica, Remote
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The clock on this job

Early applications get read.

8.1% of postings close within 7 days. Measured by our own scanner across the market. Software Mind postings stay open a median of 7 days.

Share of postings closed within
  1. 1.8%1 day
  2. 3.5%3 days
  3. 8.1%7 days
  4. 15.1%14 days
  5. 33.9%30 days
This job: posted 10 days ago

Software Mind median: 7 days open

The posting

Company Description

We are Software Mind, an awesome team of engineers who are ready to ramp up any top-notch company’s projects! Our aim? To always be one step ahead. Become part of a multicultural company in constant growth with an excellent work environment certified by Great Place To Work!

Job Description

Position – how you’ll contribute

  • Design end-to-end multi-step workflows (quizzes, questionnaires, guided finders, eligibility and matching flows) that feel simple and engaging, even when the underlying logic is complex.
  • Design personalized recommendation experiences that present tailored results clearly, build trust, and help members make confident decisions.
  • Design monetized components (recommendation cards, product modules, offers, and calls to action) that can be injected into AI/LLM experiences such as chat interfaces and AI-generated responses, balancing usefulness to the member with business goals.
  • Map out user flows, branching logic, edge cases, and error or empty states, thinking through what happens at every step of the member's journey.
  • Create mockups, wireframes, and high-fidelity prototypes in Figma that can be shared with stakeholders and partners for feedback and approval.
  • Collaborate closely with the Product Manager to align on vision, priorities, and design needs, taking ideas and running with them to turn them into polished, high-quality designs.
  • Partner with engineers, data/personalization teams, and business stakeholders, delivering precise specifications that engineering can easily implement.
  • Incorporate business logic and performance goals (conversion, completion rate, drop-off, engagement) into design decisions, and iterate based on data and feedback.

Qualifications

  • Strong Product Design / UX Design experience with a product-first mindset, plus strong UI and visual design skills.
  • Proven experience designing multi-step workflows or guided experiences such as onboarding flows, configurators, quizzes, applications, or decision tools.
  • Experience designing personalized or recommendation-driven experiences, where content or results change based on user inputs or data.
  • Interest in, or experience with, designing for AI/LLM experiences, such as conversational interfaces, AI-assisted tools, or components that appear within AI-generated content.
  • Expertise in modern, accessible design, with a solid understanding of accessibility standards.
  • Visual design skills that elevate designs into something delightful, with a "show, don't tell" approach.
  • Strong background working with and establishing design systems that create consistency across experiences and applications.
  • Comfortable in lean, fast-paced startup environments, iterating rapidly with limited guidance.

Additional Information

Nice-to-have requirements

  • Experience working on websites or apps promoting financial products.
  • Experience designing lead-generation, affiliate, or other monetized experiences.
  • Experience with experimentation and A/B testing for flow optimization.
  • Experience optimizing UX for SEO performance.
  • Familiarity with how LLM products surface content, sources, or sponsored results.
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