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Open nowPosted 14 hours agoWe saw it 19 min after it went up

Sales Assistant (Full Time) - Soho Home, Central London

Soho House & Co.428 open roles

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Soho Home
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Your applicationOpen nowSales Assistant (Full Time) - Soho Home, Central LondonSoho House & Co. · Soho Home
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The clock on this job

Early applications get read.

7.8% of postings close within 7 days. Measured by our own scanner across the market. Soho House & Co. postings stay open a median of 21 days.

Share of postings closed within
  1. 1.7%1 day
  2. 3.5%3 days
  3. 7.8%7 days
  4. 14.6%14 days
  5. 34.1%30 days
This job: posted 14 hours ago

Soho House & Co. median: 21 days open

The posting

The Role…

Exciting new sales opportunity for an enthusiastic and customer focused individual who has a passion for homeware and interiors to join the Soho Home retail team. There is a full-time position available in our brand new Central London location

As a team member you will be committed to providing professional service to customers and maintaining outstanding product knowledge.

Main Duties…

  • Deliver exceptional, personalised service to create memorable experiences and build customer loyalty.
  • Greet and engage customers warmly, offering attentive and professional support throughout their visit.
  • Share confident product knowledge, including materials, styles, and availability in-store and online.
  • Suggest suitable alternatives when items are unavailable, ensuring a seamless customer journey.
  • Understand individual customer needs and provide tailored recommendations.
  • Use strong service skills to drive conversions and support sales goals.
  • Contribute to daily and weekly sales targets while keeping customer satisfaction as the top priority.
  • Stay aware of best- and slow-selling products to guide recommendations and improve sales.
  • Maintain excellent knowledge of the Soho Home brand, products, and seasonal collections.
  • Handle customer queries with professionalism or refer to management when needed.
  • Keep displays well-stocked and ensure the shop floor meets cleanliness and presentation standards.
  • Quickly and efficiently retrieve stock from back-of-house as needed.
  • Provide feedback to managers on customer preferences and product performance.

Requirements...

  • Proven experience in a similar role within a high-end interiors or lifestyle retail store.
  • A genuine passion for interiors, design, and home styling, with a confident approach to discussing colours, styles, and trends.
  • Professional, confident, and customer-focused, ensuring every interaction reflects the high standards of our brand
  • Creative flair and a natural ability to inspire customers with styling ideas and product recommendations.
  • Excellent communication skills – honest, open, and constructive – with both customers and team member
  • Flexible and adaptable, able to respond positively to the evolving needs of the retail environment.
  • A true team player, ready to support colleagues and contribute to a positive store culture.
  • Experience in furniture and lighting sales is highly advantageous.

Benefits...

Soho House offers competitive compensation packages that feature global benefits and perks. Whether you’re seeking entry-level employment or a new opportunity to expand your profession, we offer training to develop the technical and managerial skills necessary to grow your career.

  • Discounts at Soho House globally, as well as Soho Home and Cowshed
  • Soho Friends Membership
  • Enhanced Pension Scheme
  • In conjunction with Soho Impact, take 3 days paid a year to support a charity of your choice.
  • Cookhouse & House Tonic: Our Cookhouse & House Tonic programmes offer unique food and drink trainings, events and opportunities to inspire and educate.
  • Team Events: From fitness sessions to cinema screenings and art classes, each month we hold a series of fun events which you can sign up to.
  • Generous Retail Discount
  • Retail Commission
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