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Open nowPosted 24 hours ago

Care Team Member (Temporary)

SOL Mental Health61 open roles

Where
3401 Quebec St Suite 8000 Denver, CO 80207
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Your applicationOpen nowCare Team Member (Temporary)SOL Mental Health · 3401 Quebec St Suite 8000 Denver, CO 80207

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on SOL Mental Health's own form.

The reply lands in your private mailbox

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

12.4% of postings close within 7 days. Measured by our own scanner across the market. SOL Mental Health postings stay open a median of 25 days.

Share of postings closed within
  1. 2.1%1 day
  2. 4.5%3 days
  3. 12.4%7 days
  4. 20.0%14 days
  5. 35.5%30 days
  6. 58.6%60 days
This job: posted 24 hours ago

SOL Mental Health median: 25 days open

The posting

Care Team Member (Temporary)

This is a temporary position with an immediate need for hire. The anticipated assignment will begin as soon as possible and continue through January 2, 2027.

About SOL Mental Health

At SOL Mental Health, we’re redefining what’s possible in mental health care—starting with you. As an early-phase organization with ambitious goals, we offer something rare: the chance to truly own your function and make a lasting impact on an industry that desperately needs innovation.

Your Contributions Matter Here. We understand that exceptional mental healthcare requires more than just talented clinicians. It demands a foundation of operational excellence, innovative thinking, and robust support systems—areas where your expertise becomes invaluable.

At SOL, you'll find:

  • True ownership opportunities in a growing organization where your ideas can become organizational standards
  • Direct access to passionate executive leadership committed to building both an exceptional service and an exceptional workplace
  • Career development pathways that evolve as we grow, with opportunities emerging faster than in established organizations
  • Cross-functional collaboration that exposes you to multiple aspects of healthcare innovation and practice management

Why Building Something New Matters

Building a leading mental health practice is challenging—we don't pretend otherwise. But when passionate professionals unite under a common mission, exceptional things happen. Your contributions at SOL won't disappear into the machinery of a large organization; they'll visibly shape our practices, culture, and success.

Our Culture: How We Show Up Every Day

Our values guide every interaction—with each other, with our patients, and with our communities. ❤️ We Lead with Heart 💡 We Look for the Good 💪 We Strengthen Each Other 🏆 We Strive for Excellence 🚀 We Break New Ground

Care Team Members at SOL...

  • Deliver a warm, welcoming experience by greeting patients, answering phones, and providing exceptional customer service.
  • Manage patient check-in, intake documentation, insurance verification, copay collection, and account balances.
  • Coordinate patient scheduling, maintain accurate calendars, and document activities within the electronic health record (EHR).
  • Support patient engagement throughout their care journey, including appointment follow-up, discharge, retention, and reactivation efforts.
  • Triage and appropriately escalate patient concerns to clinical and practice leadership.
  • Partner with clinical teams to ensure efficient patient flow and a seamless care experience.
  • Maintain accurate patient, scheduling, billing, and charge capture information in the EHR and reporting systems.
  • Build strong relationships with patients, families, referral sources, and community partners.
  • Ensure compliance with all company policies and applicable HIPAA, CMS, OSHA, state, and federal regulations.
  • Represent SOL Mental Health professionally in all interactions and contribute positively to team culture.
  • Meet established productivity and performance goals.
  • Perform other duties as assigned.

Job Requirements & Skills

  • A passion for serving others is essential. You are energized by supporting customers and colleagues and are committed to delivering exceptional service in every interaction.
  • Experience working within a physician practice or healthcare services with working knowledge of insurance plans; group health, HMO, PPO, etc is preferred.
  • High level of professionalism in all aspects of work; especially in all communications internally and externally.
  • Able to effectively manage difficult situations and de-escalate issues that arise.
  • Ability to interact and work professionally and effectively with a diverse population.
  • Highly organized and able to juggle many tasks at once.
  • Strong working knowledge of Microsoft office products and ability to learn clinic operations technology systems.
  • Ability to interpret, adapt and apply guidelines and procedures.
  • Strong work ethic, passionate and enthusiastic personality with a high degree of integrity, humility, and a positive attitude.

Physical Requirements

  • Prolonged periods of sitting at a desk and working on a computer.
  • Must be able effectively communicate over the phone.
  • Must be able to lift up to 15 pounds at times.

Please note that this position will work out of our Central Park location.

Compensation | The estimated hourly compensation for this role is $23.00 per hour.

Diversity, Equity & Inclusion

At SOL Mental Health, we believe that diversity and inclusion are essential to fulfilling our mission. We are committed to creating a workplace where everyone feels valued, respected, and empowered to contribute. We actively seek candidates from diverse backgrounds and experiences, and we ensure equitable hiring practices throughout our recruitment process. SOL Mental Health is proud to be an equal opportunity employer and encourages applicants from all walks of life to apply.

Join Us

If you’re looking for a team that values your expertise, supports your growth, and empowers you to make an impact, we’d love to connect!

Apply today and help us shape the future of mental health care.

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One press. We do the rest.

  1. A CV for this posting

    Written against SOL Mental Health's own wording, from every piece of relevant proof in your profile.

  2. 25 readers review it

    Recruiter, hiring manager, skeptic and more read every draft, round after round. You get the best round.

    The review screen in CV Rocket: how each CV was read, round by round.

  3. We apply on SOL Mental Health's form

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    An application in CV Rocket: every answer filled in on the employer's form.

  4. Every reply, sorted

    SOL Mental Health's answer lands in your private mailbox, and we classify it on arrival: interview, question, rejection.

    The CV Rocket inbox: each employer reply classified as an interview, an action or a rejection.

  5. Reply with AI

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  6. The interview in your calendar

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    An interview invitation in the CV Rocket inbox, added to the candidate's calendar.
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