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Open nowFirst seen 15 hours ago

IT Support Intern

solaredge/71.00a92 open roles

Where
Ho Chi Minh, Vietnam
Work mode
On site
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Your applicationOpen nowIT Support Internsolaredge/71.00a · Ho Chi Minh, Vietnam

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on solaredge/71.00a's own form.

The reply lands in your private mailbox

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The clock on this job

Early applications get read.

11.4% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 2.0%1 day
  2. 4.2%3 days
  3. 11.4%7 days
  4. 17.5%14 days
  5. 34.2%30 days
  6. 43.5%60 days
This job: first seen 15 hours ago

The posting

• Provide first-level IT support for office users and production-related needs.

• Support troubleshooting of hardware, software, and basic networking issues.

• Assist in supporting production line equipment from the IT infrastructure side.

• Support system monitoring, maintenance, and backup activities.

• Assist in documenting system changes, layouts, and IT procedures.

• Provide professional and friendly support to internal users.

• Serve as the first point of contact for users seeking technical assistance via phone, email, or ticketing systems.

• Support remote troubleshooting through diagnostic techniques and guided problem-solving.

• Escalate unresolved issues to senior IT support personnel when necessary.

• Record incidents, issues, and resolutions accurately in IT logs or systems.

• Follow up with users to ensure issues are resolved in a timely manner.

• Support continuous improvement initiatives for IT processes and procedures.

• Perform other tasks assigned by the supervisor.

Requirements

• Final-year students or fresh graduates in Information Technology, Computer Science, Network Administration, or related fields.

• Comfortable communicating in English in a professional environment.

• Basic knowledge of computer hardware and Windows operating systems; Linux knowledge is a plus.

• Basic understanding of LAN/networking concepts.

• Strong willingness to learn and develop technical skills.

• Good communication skills and teamwork mindset.

• Good analytical and troubleshooting abilities.

• Previous internship or exposure to manufacturing environments is an advantage.

• Knowledge of backup software, Cisco switches, or FortiGate firewalls is a plus, but not mandatory.

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