Skip to content
CV Rocket
Get started
How it worksThe enginePricingBlogContactSign in

Open nowPosted 6 days ago

IT Applications Support EMEA

solina20 open roles

Where
Biggleswade
Get the CV for this job

From $25 per CV, paid once. No subscription.

Your applicationOpen nowIT Applications Support EMEAsolina · Biggleswade

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on solina's own form.

The reply lands in your private mailbox

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

13.7% of postings close within 7 days. Measured by our own scanner across the market. solina postings stay open a median of 25 days.

Share of postings closed within
  1. 2.3%1 day
  2. 4.8%3 days
  3. 13.7%7 days
  4. 22.1%14 days
  5. 37.2%30 days
  6. 59.1%60 days
This job: posted 6 days ago

solina median: 25 days open

The posting

Primary Location :

BIGGLESWADE, United Kingdom

At Solina, our community of close to 5,000 people share a passion for food and live our entrepreneurial culture.

We design customised savoury solutions for our clients operating in the food industry, food service, butchery and nutrition markets. With sustainability at the heart of our business model, we aim to produce food that is good in every sense of the word: delicious, nourishing, affordable, sustainable and convenient.

Solina is a fast-growing business, with around 50 production sites and R&D laboratories present in more than 19 countries mainly in Europe and North America.

By constantly rethinking culinary solutions, we make food matter for people and the planet.

If you're ready for a new adventure in a dynamic, expanding, passionate, international company, join us !

About the role As part of the evolution of our Group IT operating model, we are looking for an IT Applications Support Europe to drive the run and continuous improvement of application support services across the region.

You will be accountable for the stability, performance and supportability of a portfolio of business-critical applications used across our European operations. You will work closely with our IT teams, business stakeholders, application experts, project teams and external partners to make sure our application services are reliable, well governed and aligned with business needs. This hands-on role sits within our IT Run organisation.

What you'll do

Application run & stability

  • Own the day-to-day run of a portfolio of business-critical applications across Europe
  • Coordinate incident and problem resolution with the Service Desk (L1), L3 experts and vendors
  • Monitor performance, SLAs and KPIs, and drive root cause analysis and permanent fixes

Change, release & transition to run

  • Oversee production changes, patches and upgrades together with L3 teams
  • Ensure a smooth handover of new applications and changes from project teams into run, with clear acceptance criteria
  • Contribute to Change Advisory Board (CAB) processes and keep business disruption to a minimum
  • Keep support documentation and the knowledge base up to date

Vendors & stakeholders

  • Manage vendor relationships, KPIs and service quality
  • Act as the go-to coordinator for application support topics across Europe
  • Report clearly on service performance, risks and improvement actions

Continuous improvement & compliance

  • Reduce recurring incidents through standardisation, automation and proactive monitoring
  • Provide run insights (incidents, technical debt, performance) to inform application roadmap and lifecycle decisions
  • Make sure applications comply with Group security policies, and support audits and remediation

What you'll bring

  • 6 to 8 years of experience in application support, application operations or IT service management, in the same or a similar role, ideally in an international, multisite organisation
  • Proven experience coordinating L2/L3 support, external providers and cross-functional stakeholders
  • Solid knowledge of incident, problem, change and release management
  • Ability to manage priorities, risks and escalations in a business-critical environment
  • Strong communication skills with both technical and non-technical audiences
  • A structured, pragmatic and customer-focused approach
  • Professional fluency in English. Other European languages are a plus
  • Experience in a manufacturing, food or industrial environment is an advantage

Location: Biggleswade (UK) Travel: Occasional travel within Europe

We are open to talents of all backgrounds. Our recruitment process is based on competences, and we openly welcome all candidates of all types according to our DEI Commitment

From $25, paid onceGet the CV for this job

What happens when you press

One press. We do the rest.

  1. A CV for this posting

    Written against solina's own wording, from every piece of relevant proof in your profile.

  2. 25 readers review it

    Recruiter, hiring manager, skeptic and more read every draft, round after round. You get the best round.

    The review screen in CV Rocket: how each CV was read, round by round.

  3. We apply on solina's form

    Our application engine gets through the hardest forms there are. Where a question needs you, AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

    An application in CV Rocket: every answer filled in on the employer's form.

  4. Every reply, sorted

    solina's answer lands in your private mailbox, and we classify it on arrival: interview, question, rejection.

    The CV Rocket inbox: each employer reply classified as an interview, an action or a rejection.

  5. Reply with AI

    AI helps you write the email, checks it and sends it. We show you whether the recruiter read it.

  6. The interview in your calendar

    Full integration with your calendar. The invitation goes straight in.

    An interview invitation in the CV Rocket inbox, added to the candidate's calendar.
Get the CV for this job

From $25 per CV, paid once. No subscription.

Why it works

3×

more interviews than doing it yourself with ChatGPT.

ChatGPT writes a CV and never learns what happened to it. We see every reply. For each CV we know:

  • How it was written, and how the review scored it
  • When we applied, and how long after the posting went up
  • Which posting, which company, which city
  • Who got the interview, and who heard nothing

That is how we know which CVs get called.

Get the CV for this job

From $25 per CV, paid once. No subscription.

The numbers game

More applications. More interviews.

Every application goes out with its own CV, written for that posting and paid once. Send enough of them and the law of large numbers finds you the job.

Get the CV for this job
By hand5–10
With CV Rocket100
applications a day

Nearby

Live postings like this one

Same employer first, then the same role elsewhere.

Before you press

Straight answers

Get the CV for this job

From $25 per CV, paid once. No subscription.

What if my background isn't good enough?

We make the most of the background you have. The CV uses every piece of relevant proof your profile holds, and one of the 25 readers reads your whole profile and flags what the CV left out.

Do you really apply for me?

Yes, on the employer's own form, the hardest ones included. Where a question needs you, you answer it right there and AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

Is it a subscription?

No. You pay once per CV, from $25. Every application goes out with its own CV, written for that posting.

One job. One CV.
Paid once.

Pick the posting you want. We write for it, apply for you and catch the reply.

Get the CV for this job

From $25 per CV, paid once. No subscription.