The posting
SOMMER'S AUTOMOTIVE - EVENING CASHIER/RECEPTIONIST
Location: 7211 W Mequon Rd, Mequon, WI 53092
We are looking for an energetic, and professional candidate to complete our team. This is a great opportunity for someone seeking an average of 30 hours per week. It is an excellent fit for anyone looking for strong work-life balance in a professional setting.
At Sommer’s, we are looking for someone who believes in delivering exceptional customer service, brings a positive attitude to work each day, and enjoys being the welcoming face of the dealership. A warm smile, strong communication skills, and confidence using computers and office systems are essential in this role.
Sommer’s Automotive has served tens of thousands of satisfied customers over the past 80 years. Our dealership focus is on customer satisfaction and long-term customer loyalty. Our dealership is family owned and operated and remains actively involved in supporting our local communities.
Job Description
This position provides general office support through a variety of clerical and customer-facing responsibilities. The Cashier/Receptionist is responsible for answering incoming calls, directing callers to the appropriate associates, greeting guests in a professional and friendly manner, keeping office tasks current, and handling customer transactions including payments, receipts, refunds, and change.
Key Responsibilities
- Answer telephones and direct callers to the appropriate associate
- Greet customers and visitors warmly, professionally, and with a smile
- Provide a high level of professional customer service both in person and over the phone
- Take and retrieve messages for various personnel
- Provide callers with general information such as company address, directions, fax numbers, website information, and other related details
- Assist with clerical duties such as photocopying, filing, faxing, and collating
- Create accounting receipts for sales and finance departments for vehicle deposits and CODs
- Receive payments by cash, check, credit card, or automatic debit
- Issue receipts, refunds, and change to customers accurately
- Maintain the cleanliness and professional appearance of the front desk and guest waiting area
- Use computer systems efficiently and accurately to complete daily responsibilities
- Present oneself in a consistently professional manner and adhere to business dress code expectations
Job Requirements
- Strong customer service skills with a professional, friendly, and welcoming demeanor
- Strong proficiency with utilizing computers and learns new platforms quickly
- Strong communication skills and quality eye-contact
- Flexibility and punctuality
- Collaboration skills
- Strong attention to detail and accuracy
- Professional presence and attitude
Position Information
- Benefits Eligible, non-exempt, onsite position
- Professional office setting within a dealership
- Business dress code
- Closed Sundays
- Very Competitive - Hourly Compensation
- Average of 30 hours weekly, Scheduled evenings starting at 2:30pm, Monday - Friday (one weekly off-day), and 8:00am to 5:00pm, Saturdays
EEO Statement
Sommer's Automotive is an equal opportunity employer. We enthusiastically accept our responsibility to make employment decisions without regard to race, religious creed, color, age, sex, sexual orientation, pregnancy or childbirth, national origin, ancestry, citizenship status, religion, marital status, disability, military service or veteran status, genetic information, arrest record, conviction record, use or nonuse of lawful products off the employer’s premises during nonworking hours, or any other classification protected by applicable federal, state, and local laws and ordinances. Our management is dedicated to ensuring the fulfillment of this policy with respect to hiring, placement, promotion, transfer, demotion, layoff, termination, recruitment advertising, pay, and other forms of compensation, training, and general treatment during employment.
