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Open nowPosted 5 days ago

Service Advisor - Audi Glenwood Springs

Sonic Automotive390 open roles

Pay
$75,000 – $125,000 a year
Where
Glenwood Springs, CO, United States
Work mode
On site
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Your applicationOpen nowService Advisor - Audi Glenwood SpringsSonic Automotive · Glenwood Springs, CO, United States

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on Sonic Automotive's own form.

The reply lands in your private mailbox

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

12.3% of postings close within 7 days. Measured by our own scanner across the market. Sonic Automotive postings stay open a median of 29 days.

Share of postings closed within
  1. 2.1%1 day
  2. 4.5%3 days
  3. 12.3%7 days
  4. 19.3%14 days
  5. 35.6%30 days
  6. 58.1%60 days
This job: posted 5 days ago

Sonic Automotive median: 29 days open

The posting

Company Description

Sonic Automotive is a multi-billion dollar Fortune 500 company and one of the largest automotive dealer groups in the country with 100+ dealerships nationwide across 25 brands.

At Audi Glenwood Springs, a Sonic Automotive family dealership, you'll find the opportunities, resources, and support you need to grow and develop professionally. So read on, and consider a rewarding career with Sonic Automotive, Inc.

Compensation (Draw / Commission):

  • Performance-based earnings range: $75,000 to $125,000+ / year

Job Description

Summary

As a Service Advisor, you will be a key member of our service team, responsible for providing outstanding customer service and ensuring the smooth operation of the service department. You will serve as the liaison between customers and our skilled technicians, ensuring that customer vehicles are properly diagnosed, serviced, and repaired in a timely manner.

Duties and Responsibilities

  • Greet customers in a friendly and professional manner.
  • Listen to customers' concerns and accurately document their vehicle issues.
  • Provide detailed explanations of recommended services and repairs.
  • Communicate estimated costs and obtain customer approval for services.
  • Schedule appointments and manage service bay availability.
  • Coordinate with the service technicians to ensure timely completion of repairs.
  • Update customers on the status of their vehicles throughout the service process.
  • Provide accurate repair timelines and inform customers of any delays.
  • Create and maintain detailed service records for each customer.
  • Prepare and explain invoices to customers, including a breakdown of services performed.
  • Process payments and handle any billing inquiries.
  • Follow up with customers after service to ensure satisfaction and address any concerns.
  • Resolve customer complaints or issues promptly and professionally.
  • Stay informed about the latest automotive technologies and services.
  • Provide customers with information about maintenance schedules and recommended services.

Qualifications

  • 1+ years of experience as a Service Advisor in an automotive dealership.
  • Strong communication and customer service skills.
  • Knowledge of automotive systems and basic technical understanding.
  • Ability to multitask and thrive in a fast-paced environment.
  • Excellent organizational and time-management skills.
  • Familiarity with service department operations and procedures.
  • Valid driver's license and a clean driving record.
  • All applicants must be authorized to work in the USA.
  • All applicants must be able to demonstrate ability to pass pre-employment testing to include background checks, MVR, drug test, and valid driver license.

Preferred Qualifications:

  • Experience using and working with CDK
  • Previous Ford experience

Additional Information

Compensation (Draw / Commission):

  • Performance-based earnings range: $75,000 to $125,000+ / yearActual earnings depend on performance. High-performing professionals who consistently meet and exceed store and corporate goals often earn well above this range.

Schedule:

  • FULL-TIME
  • Sundays Always Off

Perks & Benefits:

  • Medical, Dental & Vision Insurance
  • 401(k) with Company Match
  • Paid Time Off that Grows with You
  • Sundays Always Off
  • Closed on Thanksgiving & Christmas
  • Employee Pricing on Purchases & Leases
  • Free & Discounted Gym Membership Options
  • Exclusive Travel Deals on Hotels, Rentals & Airfare
  • Career Growth in a Fortune 500 Company

All your information will be kept confidential in accordance with EEO guidelines

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  1. A CV for this posting

    Written against Sonic Automotive's own wording, from every piece of relevant proof in your profile.

  2. 25 readers review it

    Recruiter, hiring manager, skeptic and more read every draft, round after round. You get the best round.

    The review screen in CV Rocket: how each CV was read, round by round.

  3. We apply on Sonic Automotive's form

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    An application in CV Rocket: every answer filled in on the employer's form.

  4. Every reply, sorted

    Sonic Automotive's answer lands in your private mailbox, and we classify it on arrival: interview, question, rejection.

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  5. Reply with AI

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  6. The interview in your calendar

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    An interview invitation in the CV Rocket inbox, added to the candidate's calendar.
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