Skip to content
CV Rocket
Get me interviews
How it worksThe enginePricingBlogContactSign in

Open nowPosted 2 days agoWe saw it 37 min after it went up

Service Advisor - Mercedes-Benz of Walnut Creek

Sonic Automotive379 open roles

Pay
$60,000 – $120,000 a year
Where
Walnut Creek, CA, United States
Work mode
On site
Get the CV for this job

From $25 per CV, paid once. No subscription.

Your applicationOpen nowService Advisor - Mercedes-Benz of Walnut CreekSonic Automotive · Walnut Creek, CA, United States

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on Sonic Automotive's own form.

The reply lands in your private mailbox

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

7.4% of postings close within 7 days. Measured by our own scanner across the market. Sonic Automotive postings stay open a median of 17 days.

Share of postings closed within
  1. 1.5%1 day
  2. 3.5%3 days
  3. 7.4%7 days
  4. 13.2%14 days
  5. 34.5%30 days
This job: posted 2 days ago

Sonic Automotive median: 17 days open

The posting

Company Description

Mercedes-Benz of Walnut Creek is looking for a Service Advisor to join our team!

Salary: $60,000 to $120,000

Why work for Mercedes-Benz of Walnut Creek?

More than half of our employees have had an internal promotion at our dealership. Many of our leadership team members were promoted from within our company. Our General Manager started in the automotive industry as a porter!

Do we have fun or are we like every other dealership?

These are some things that differentiate us from everyone else:

  • PB&J bar, noodle station, cereal station
  • We Ping pong tournaments
  • Monthly kick off lunches to feed our awesome employees and acknowledge our top performers in each department!
  • Community events
  • Monthly employee events
  • Celebrity clientele
  • And so much more!

How do we rank amongst other Mercedes-Benz dealerships in the Bay Area?

  • We are the #1 New and Pre-owned Mercedes-Benz dealership in Northern CA.
  • We are the #1 EQ Mercedes-Benz dealership in the country.

Mercedes-Benz of Walnut Creek is a Sonic Automotive Dealership. At Sonic Automotive, we believe in providing an exceptional experience for both our guests and our teammates. Please visit our career page at https://jobs.sonicautomotive.com/culture.

Job Description

Summary

As a Service Advisor, you will be a key member of our service team, responsible for providing outstanding customer service and ensuring the smooth operation of the service department. You will serve as the liaison between customers and our skilled technicians, ensuring that customer vehicles are properly diagnosed, serviced, and repaired in a timely manner.

Responsibilities:

  • Greet customers professionally, listen to their concerns, and accurately document vehicle service needs.
  • Explain recommended services and repairs, provide cost estimates, and obtain customer authorization.
  • Coordinate workflow to maximize service department efficiency.
  • Communicate with technicians to monitor repair progress and ensure timely completion of work.
  • Keep customers informed throughout the service process, including repair status, timelines, and any delays.
  • Prepare and explain repair orders and invoices, process payments, and maintain accurate service records.
  • Follow up with customers to ensure satisfaction, resolve concerns, and educate them on recommended maintenance services.

Qualifications

Qualifications:

  • Previous automotive service advising, or dealership service experience preferred.
  • Strong communication and interpersonal skills with the ability to build customer relationships.
  • Basic knowledge of automotive maintenance, repair services, and vehicle systems.
  • Proficient with computers, dealership management systems, and service scheduling software.
  • Excellent organizational skills with the ability to manage multiple customers and priorities in a fast-paced environment.

Additional Requirements:

  • Valid driver’s license with an acceptable driving record.
  • Must be legally authorized to work in the United States.
  • Ability to successfully complete pre-employment requirements, including background check, motor vehicle record (MVR) review, and drug screening.

Additional Information

Compensation:

  • $60,000 to $120,000
  • Hourly plus commission

(The Service Advisor Position has a pay scale consisting of the following elements and ranges. Wages include Base Hourly Compensation. The position may also pay commission compensation which is based on the value or amount of closed repair orders achieved from $0.00 (if no sales are made) without any upper limit other than sales performance. The position also may also pay a production bonus based on individual or team performance that may range from $0.00 (if baseline benchmarks are not met) without any fixed upper limit.)

Schedule:

  • Full Time
  • Monday through Saturday availability
  • Sundays off

What We Offer:

  • Comprehensive benefits package, including medical, dental, and vision coverage
  • Company-paid life insurance
  • 401(k) retirement plan with company match (Traditional and Roth options)
  • Generous paid time off and paid parental leave
  • Ongoing training and professional development to support career growth
  • A collaborative, performance-driven work environment

Learn more: https://jobs.sonicautomotive.com/benefits

Sonic Automotive is a Fortune 500 leader and one of the largest automotive retailers in the U.S., powering a nationwide network of top-brand dealerships. We’re transforming the car-buying experience with a fast-paced, people-first culture, innovative technology, and a relentless drive to win—for our guests and our teammates.

All your information will be kept confidential according to EEO guidelines.

From $25, paid onceGet the CV for this job

What happens when you press

One press. We do the rest.

  1. A CV for this posting

    Written against Sonic Automotive's own wording, from every piece of relevant proof in your profile.

  2. 25 readers review it

    Recruiter, hiring manager, skeptic and more read every draft, round after round. You get the best round.

    The review screen in CV Rocket: how each CV was read, round by round.

  3. We apply on Sonic Automotive's form

    Our application engine gets through the hardest forms there are. Where a question needs you, AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

    An application in CV Rocket: every answer filled in on the employer's form.

  4. Every reply, sorted

    Sonic Automotive's answer lands in your private mailbox, and we classify it on arrival: interview, question, rejection.

    The CV Rocket inbox: each employer reply classified as an interview, an action or a rejection.

  5. Reply with AI

    AI helps you write the email, checks it and sends it. We show you whether the recruiter read it.

  6. The interview in your calendar

    Full integration with your calendar. The invitation goes straight in.

    An interview invitation in the CV Rocket inbox, added to the candidate's calendar.
Get the CV for this job

From $25 per CV, paid once. No subscription.

Why it works

3×

more interviews than doing it yourself with ChatGPT.

ChatGPT writes a CV and never learns what happened to it. We see every reply. For each CV we know:

  • How it was written, and how the review scored it
  • When we applied, and how long after the posting went up
  • Which posting, which company, which city
  • Who got the interview, and who heard nothing

That is how we know which CVs get called.

Get the CV for this job

From $25 per CV, paid once. No subscription.

The numbers game

More applications. More interviews.

Every application goes out with its own CV, written for that posting and paid once. Send enough of them and the law of large numbers finds you the job.

Get the CV for this job
By hand5–10
With CV Rocket100
applications a day

Nearby

Live postings like this one

Same employer first, then the same role elsewhere.

Before you press

Straight answers

Get the CV for this job

From $25 per CV, paid once. No subscription.

What if my background isn't good enough?

We make the most of the background you have. The CV uses every piece of relevant proof your profile holds, and one of the 25 readers reads your whole profile and flags what the CV left out.

Do you really apply for me?

Yes, on the employer's own form, the hardest ones included. Where a question needs you, you answer it right there and AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

Is it a subscription?

No. You pay once per CV, from $25. Every application goes out with its own CV, written for that posting.

One job. One CV.
Paid once.

Pick the posting you want. We write for it, apply for you and catch the reply.

Get the CV for this job

From $25 per CV, paid once. No subscription.