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Open nowPosted 43 hours ago

English Advertise success rep to Barca! (Or Span, French, Italian, german)

Sorenson Recruiting

Where
Spain
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Your applicationOpen nowEnglish Advertise success rep to Barca! (Or Span, French, Italian, german)Sorenson Recruiting · Spain

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  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on Sorenson Recruiting's own form.

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The clock on this job

Early applications get read.

12.7% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 2.2%1 day
  2. 4.5%3 days
  3. 12.7%7 days
  4. 20.4%14 days
  5. 35.6%30 days
  6. 58.7%60 days
This job: posted 43 hours ago

The posting

Role Overview:We are seeking Either English or Italian, Spanish or French or German Advertisement Success Representative to support an esteemed client in the digital advertising space. This role is a hybrid of strategic account management and operational excellence. You will be the primary link between client partners and Ad Operations—managing workflows, delivering insights, and driving This is a high-impact, fast-moving role—ideal for someone who excels at switching between hands-on tasksnand big-picture thinking.Key Responsibilities:Client Engagement & Strategic Partnership, Manage 3–4 client partners, including subsidiaries under large holding companies.Lead structured weekly check-ins, provide proactive recommendations, and build trust-based relationships.Support account retention and growth by identifying revenue opportunities and upsell strategies.Campaign Management & Operational SupportAct as liaison between client teams and Ad Operations; manage ticket submissions and QA deliverables.Use tools like Slack, Salesforce, and trackers to ensure smooth workflow and issue resolution.Oversee Direct IO, Programmatic, and Self-Serve (Ads Manager) campaign processes.Insight Generation & OptimizationDownload and analyze campaign performance data.Translate metrics into clear, actionable insights and optimizations.Deliver reporting narratives that align with campaign goals and strategy.Internal Collaboration & Workflow DevelopmentPartner with product, marketing, and engineering teams to surface client feedback and shape improvements.Help standardize evolving workflows in coordination with partners like MediaMint’s process teams.Contribute to resource creation and knowledge-sharing initiatives.Performance Metrics:Volume of Work (by case type, reason, and region)Average Handle Time for support and operational tasksQA Scores for campaign accuracy, strategy, and delivery timelinessMonthly CSAT Scores from client partners evaluating deliverables and communicationSkills & Experience:3+ years in Customer Success, Account Management, Ad Ops, or a similar client-facing roleProficiency with Salesforce, Google Sheets/Excel, Slack, and customer support platforms (Zendesk,<a href="http://Outreach.io" target="_blank" rel="nofollow">Outreach.io</a>)Strong problem-solving and communication skillsAbility to manage complex workflows and shifting prioritiesExperience in digital advertising (Direct IO, Programmatic, or Self-Serve) is a plusAnalytical mindset with a drive to turn data into actionable insightsa global professional services firm specializing in digital marketing and consulting. We work witha broad spectrum of clients - from Fortune 500 to start-ups. Our mission is to provide strategic, operationaland technical support that drives performance and delivers outstanding results for our clients. Our vision is tobe the transformative operating partner for media and technology companies worldwide. We currently have 7offices. Our headquarters is in Hyderabad and it is our main delivery and operations center. Our other officesare in San Francisco, New York, Spain, Canada, Mexico, Krakow

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