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Open nowPosted 101 days ago

Assistente de Atendimento - Consórcio

soulemure98 open roles

Where
Brasília, Distrito Federal, BR
Work mode
On site
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Your applicationOpen nowAssistente de Atendimento - Consórciosoulemure · Brasília, Distrito Federal, BR
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The clock on this job

Early applications get read.

12.3% of postings close within 7 days. Measured by our own scanner across the market. soulemure postings stay open a median of 1 days.

Share of postings closed within
  1. 2.1%1 day
  2. 4.5%3 days
  3. 12.3%7 days
  4. 19.3%14 days
  5. 35.6%30 days
  6. 57.8%60 days
This job: posted 101 days ago

soulemure median: 1 days open

The posting

Estamos em busca de um (a) Assistente de Atendimento para atuar em uma empresa no ramo de Consórcios que realiza sonhos de clientes há mais de 44 anos. Venha fazer parte dessa equipe de excelência!

Responsabilidades:

  • Realizar atendimento aos clientes por telefone, WhatsApp, e-mail ou outros canais de comunicação;
  • Prestar informações sobre produtos, serviços e funcionamento dos consórcios;
  • Registrar e acompanhar solicitações, reclamações ou demandas dos clientes;
  • Atualizar dados cadastrais e informações nos sistemas internos;
  • Auxiliar na resolução de dúvidas relacionadas a contratos, assembleias, contemplações e pagamentos;
  • Direcionar demandas específicas para os setores responsáveis quando necessário;
  • Manter registros de atendimentos realizados e acompanhar a resolução das solicitações;
  • Apoiar outras áreas quando necessário para garantir a qualidade do atendimento.
  • Ensino médio completo;
  • Desejável conhecimento básico em: Informática e pacote Office;
  • Familiaridade com sistemas de atendimento ou CRM será considerado diferencial;
  • Experiência prévia em atendimento ao cliente;
  • Vivência em call center ativo ou receptivo.

Dados da vaga:

  • Salário: fixo;
  • Regime de contratação: CLT;
  • Pacote de benefícios: Vale alimentação, vale transporte, seguro de vida, convênio com o SESC, convênio com fármacia e plano de saúde com coparticipação;
  • Modalidade de trabalho: Presencial;
  • Horário de trabalho: De segunda à sexta, das 8h às 18h;
  • Local de trabalho: Asa Sul - DF.
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