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Open nowFirst seen 33 hours ago

RQ11475 - Software Developer - CRM - Senior

SourceCode857 open roles

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Your applicationOpen nowRQ11475 - Software Developer - CRM - SeniorSourceCode

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Share of postings closed within
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  2. 4.3%3 days
  3. 11.5%7 days
  4. 18.1%14 days
  5. 35.6%30 days
  6. 44.6%60 days
This job: first seen 33 hours ago

The posting

RQ11475 - Software Developer - CRM - Senior

Location: Onsite - 40 St Clair Ave W - Toronto

Duration:1+ year contract -273 business days - Extension: 1

Must Have:

  • Must have prior "Lead" experience as a MS Dynamics Developer.
  • Minimum 7 years of software development and enterprise application delivery experience.
  • Minimum 5 years of experience implementing Dynamics 365 and Power Platform solutions and Azure solution design
  • Working knowledge of Dynamics interoperability, integration and capability with other Microsoft cloud technologies
  • Working knowledge of both low code development and custom development on Dynamics 365
  • Experience with Dynamics CRM Customer Service Workspace, Agent experience profile, Session templates, workstream, and routing.
  • Experience with custom. Web API development, ASP.NET. .Net Core, Entity Framework, Azure SQL, DevOps, CI/CD Pipelines etc.

Nice to have:

  • Prior OPS/Public sector exp.

Responsibilities :

Technical Leadership

  • Provide technical leadership, guidance, and mentorship to developers and technical team members.
  • Lead by example as a hands-on contributor while enabling team success and delivery excellence.
  • Perform code reviews and establish development standards, security controls, and best practices.
  • Create an environment where team members are empowered to contribute, innovate, grow, and perform at their best.
  • Coach and mentor developers, supporting their technical and professional growth.
  • Act as a subject matter expert and ensure effective transfer of solution-critical knowledge.

Solution Architecture & Design

  • Architect, design, and implement Dynamics 365 Customer Service and Case Management solutions using both out-of-the-box capabilities and custom development.
  • Strong expertise in Dataverse design and development, including data modelling, table relationships, business rules, security architecture, plug-ins, workflows, data migration, and system integrations.
  • Design scalable and secure enterprise solutions leveraging Dynamics 365, Power Platform, Azure, and Dataverse.
  • Develop architecture artifacts, including contextual, conceptual, logical, and physical solution designs.
  • Define technical roadmaps, integration patterns, and solution deployment strategies.
  • Ensure solutions align with enterprise architecture standards and best practices.

Development & Delivery

  • Collaborate closely with Business Analysts, Product Managers, Solution Architects, and stakeholders to refine and translate business requirements into technical solutions.
  • Develop detailed technical designs, sprint plans, and work breakdown structures within Agile/Scrum delivery frameworks.
  • Build and configure Power Apps, Power Automate workflows, custom connectors, plugins, and integrations.
  • Design and implement APIs and integrations with internal and external enterprise systems.
  • Lead functional workstreams and coordinate activities across developers, testers, business SMEs, and project teams.
  • Support application deployments, releases, troubleshooting, and ongoing production support.

Integration & Cloud Services

  • Design and implement integrations using Azure services and enterprise integration patterns.
  • Develop cloud-native solutions utilizing Azure Functions, Logic Apps, API Management, App Services, Storage Services, and Key Vault.
  • Ensure solution scalability, maintainability, performance, and security.

DevOps & Quality Assurance

  • Lead CI/CD implementation using Azure DevOps and GitHub.
  • Establish automated deployment and testing practices.
  • Ensure adherence to software engineering principles, coding standards, and quality assurance processes.
  • Manage development environments and support large-scale solution deployments.

Innovation & Continuous Improvement

  • Leverage AI technologies, including Microsoft Copilot, Generative AI, Agents, and Large Language Models (LLMs), to improve productivity, development practices, solution design, and testing approaches.
  • Promote continuous learning, innovation, collaboration, and knowledge sharing.
  • Stay current with Microsoft technology roadmaps and emerging industry trends.

Required Qualifications

Experience

  • Minimum 7 years of software development experience, including enterprise application delivery.
  • Minimum 5 years of experience implementing CRM, case management, or business process solutions using Dynamics 365 and Power Platform.
  • Minimum 3 years in a Technical Lead, Lead Developer, or Solution Lead role.
  • Experience leading cross-functional Agile delivery teams.
  • Experience delivering solutions in complex enterprise or public-sector environments.

Technical Skills

Microsoft Platform

Demonstrated hands-on experience with:

  • Microsoft Dynamics 365
  • Microsoft Power PlatformPower Apps Power Automate Power Pages
  • Microsoft AzureAzure Functions App Services API Management Logic Apps Azure Storage Azure Key Vault
  • Microsoft DataverseData Modelling Security Framework Business Rules Data Integration

Development Technologies

  • .NET / C#
  • REST APIs and Web Services
  • JavaScript / TypeScript
  • Azure DevOps
  • GitHub
  • Visual Studio
  • SQL Server
  • Enterprise integration and middleware technologies

Architecture & Integration

  • Experience designing and implementing complex integrations across multiple business systems.
  • Strong understanding of API-led architecture, cloud integration patterns, and enterprise software design.
  • Experience creating high-level and detailed solution designs.
  • Deep understanding of software engineering principles and design patterns.

AI Disclaimer: Source Code may use artificial intelligence (AI) tools to assist in certain aspects of its recruiting and business operations.

Note: The higher end of the range is intended for absolutely exceptional candidates who meet all must-have requirements and most or all nice-to-have qualifications. The client will evaluate candidates based on both rate expectations and overall skill set when shortlisting.

INCORPORATED RATE RANGE (7.25 billable hours per day)

  • $88.69/hr - $106.48/hr Inc.

T4 RATE RANGE (7.25 billable hours per day)

  • $70.95/hr - $85.18/hr T4
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