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Open nowPosted 67 days ago

Customer Service

sourcefit86 open roles

Where
Santo Domingo, Dominican Republic
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Your applicationOpen nowCustomer Servicesourcefit · Santo Domingo, Dominican Republic

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on sourcefit's own form.

The reply lands in your private mailbox

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

7.8% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 1.7%1 day
  2. 3.5%3 days
  3. 7.8%7 days
  4. 14.6%14 days
  5. 34.0%30 days
This job: posted 67 days ago

The posting

Position: Customer Service Representative

The Customer Service Representative is responsible for providing timely, professional, and high-quality support to customers through phone, email, chat, or other communication channels. This role focuses on resolving inquiries, addressing concerns, and ensuring a positive customer experience while adhering to company policies and service standards.

Key Responsibilities:

  • Handle inbound and/or outbound customer interactions in a professional and courteous manner
  • Resolve customer inquiries, complaints, and issues efficiently
  • Provide accurate information regarding products, services, and policies
  • Document interactions and update customer records in the system
  • Follow communication scripts and quality guidelines when applicable
  • Meet performance metrics related to quality, productivity, and attendance
  • Collaborate with team members and supervisors to improve customer satisfaction

Requirements:

  • High school diploma or equivalent (college studies are a plus)
  • Strong communication skills (verbal and written)
  • Customer-focused attitude with problem-solving skills
  • Ability to work independently (especially for WFH roles)
  • Basic computer skills and ability to navigate multiple systems
  • Prior customer service or call center experience is a plus

Work Setup:

  • Position available as Onsite or Work From Home, depending on operational needs
  • Schedule and training details will be provided during the interview process
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  2. 25 readers review it

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    The review screen in CV Rocket: how each CV was read, round by round.

  3. We apply on sourcefit's form

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    An application in CV Rocket: every answer filled in on the employer's form.

  4. Every reply, sorted

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  5. Reply with AI

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3×

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