Skip to content
CV Rocket
Get started
How it worksThe enginePricingBlogContactSign in

Open nowPosted yesterday

Crisis Communications Specialist

Southern Company79 open roles

Where
Birmingham, AL, United States
Get the CV for this job

From $25 per CV, paid once. No subscription.

Your applicationOpen nowCrisis Communications SpecialistSouthern Company · Birmingham, AL, United States

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on Southern Company's own form.

The reply lands in your private mailbox

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

12.3% of postings close within 7 days. Measured by our own scanner across the market. Southern Company postings stay open a median of 10 days.

Share of postings closed within
  1. 2.1%1 day
  2. 4.5%3 days
  3. 12.3%7 days
  4. 19.7%14 days
  5. 35.6%30 days
  6. 58.0%60 days
This job: posted yesterday

Southern Company median: 10 days open

The posting

Job Description

Crisis communications preparedness, rapid response, issues management and reputation recovery.

The Crisis Communications Specialist supports the development and execution of communication strategies that protect and enhance the company's reputation during crises, emergencies and other high-profile issues, with an emphasis on Operations business including generation and transmission. This individual serves as a key member of the Operations Communications and system crisis communications teams, helping develop timely, accurate and consistent communications for employees, customers, media, regulators, community leaders and other stakeholders. The role provides support for broader corporate communications efforts as assigned.

The specialist combines strong writing and strategic thinking skills with the ability to perform effectively in a fast-paced environment. The role requires excellent judgment, attention to detail, cross-functional collaboration and the ability to translate complex operational information into clear, audience-focused communications.

JOB REQUIREMENTS

Required

  • Degree in communications, public relations, journalism, marketing or a related field, or equivalent combination of experience and education.
  • Three or more years of experience in corporate communications, public relations, media relations, emergency management communications or a related discipline.
  • Crisis communications or emergency management communications experience.
  • Exceptional writing, editing and verbal communication skills.
  • Experience managing multiple priorities in a fast-paced, high-pressure environment.
  • Strong organizational skills and attention to detail.
  • Ability to handle sensitive and confidential information appropriately.
  • Demonstrated critical thinking, sound judgment and problem-solving skills.
  • Ability to work outside normal business hours during emergencies and crisis events.
  • Must be technology savvy with Microsoft 365 applications or other similar applications

Preferred

  • Experience supporting utility, energy, infrastructure, government or other highly regulated industries.
  • Experience with media monitoring, social listening and reputation management tools.
  • Familiarity with digital communications platforms, web content management and social media strategy.
  • Understanding of electric operations, including generation, transmission and distribution

MAJOR JOB RESPONSIBILITIES:

Crisis Communications and Incident Response

  • Support crisis communications planning, preparedness and response activities.
  • Assist in activating and executing crisis communications plans during incidents and emergencies.
  • Develop and update media statements, talking points, frequently asked questions, stakeholder communications and other crisis-related materials.
  • Coordinate with operational, legal, regulatory, security and executive leadership teams to help ensure communications are accurate and aligned.
  • Monitor evolving situations and provide recommendations on messaging, timing and communication channels.
  • Help identify and address misinformation, rumors and emerging reputation risks.
  • Support after-action reviews and incorporate lessons learned into future planning and preparedness efforts.

Strategic Communications

  • Research, write, edit and proofread communications for internal and external audiences.
  • Develop communication strategies and plans addressing reputation-sensitive issues and business priorities.
  • Produce executive messages, employee communications, presentations, media materials, website content and social media content.
  • Ensure content is clear, concise, audience-focused and aligned with company and AP style standards.

Media and Stakeholder Engagement

  • Support media relations efforts during crisis and non-crisis situations.
  • Assist in preparing company spokespersons and executives for media interviews and stakeholder engagements.
  • Coordinate communications with system communications partners and other stakeholders as needed.
  • Track media coverage and stakeholder sentiment and provide timely reports and insights to leadership.

Digital and Social Media

  • Support the development and deployment of digital communications during incidents.
  • Create and update website content, email communications and social media messaging.
  • Monitor digital channels for emerging issues, customer concerns and misinformation.
  • Track communication performance metrics and recommend improvements.

General Corporate Communications Support

  • Support overall Operations and corporate communications deliverables and contribute to communications strategy as assigned.

Measurement, Administrative and Continuous Improvement

  • Participate in and contribute to the design of tabletop exercises
  • Take part in ongoing training and efforts to continuously improve crisis communications and communications capabilities, along with incident simulations and exercises
  • Evaluated and support lessons-learned reviews
  • Develop and contribute to communications readiness assessments
  • Contribute to department reporting and administration, tracking and reporting

About Us

About Southern Company

Southern Company (NYSE: SO) is a leading energy provider serving 9 million customers across the Southeast and beyond through its family of companies. Providing clean, safe, reliable and affordable energy with excellent service is our mission. The company has electric operating companies in three states, natural gas distribution companies in four states, a competitive generation company, a leading distributed energy solutions provider with national capabilities, a fiber optics network and telecommunications services. Through an industry-leading commitment to innovation, resilience and sustainability, we are taking action to meet customers' and communities' needs while advancing our goal of net-zero greenhouse gas emissions by 2050. Our uncompromising values ensure we put the needs of those we serve at the center of everything we do and are the key to our sustained success. We are transforming energy into economic, environmental and social progress for tomorrow. Our corporate culture has been recognized by a variety of organizations, earning the company awards and recognitions that reflect Our Values and dedication to service. To learn more, visit www.southerncompany.com.

Southern Company invests in the well-being of its employees and their families through a comprehensive total rewards strategy that includes competitive base salary, annual incentive awards for eligible employees and health, welfare and retirement benefits designed to support physical, financial, and emotional/social well-being. This position may also be eligible for additional compensation, such as an incentive program, with the amount of any bonus/awards subject to the terms and conditions of the applicable incentive plan(s). A summary of the benefits offered for this position can be found here https://seo.nlx.org/southernco/pdf/SOCO-Benefits.pdf. Additional and specific details about total compensation and benefits will also be provided during the hiring process.

Southern Company is an equal opportunity employer where an applicant's qualifications are considered without regard to race, color, religion, sex, national origin, age, disability, veteran status, genetic information, sexual orientation, gender identity or expression, or any other basis prohibited by law.

Southern Company Services

From $25, paid onceGet the CV for this job

What happens when you press

One press. We do the rest.

  1. A CV for this posting

    Written against Southern Company's own wording, from every piece of relevant proof in your profile.

  2. 25 readers review it

    Recruiter, hiring manager, skeptic and more read every draft, round after round. You get the best round.

    The review screen in CV Rocket: how each CV was read, round by round.

  3. We apply on Southern Company's form

    Our application engine gets through the hardest forms there are. Where a question needs you, AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

    An application in CV Rocket: every answer filled in on the employer's form.

  4. Every reply, sorted

    Southern Company's answer lands in your private mailbox, and we classify it on arrival: interview, question, rejection.

    The CV Rocket inbox: each employer reply classified as an interview, an action or a rejection.

  5. Reply with AI

    AI helps you write the email, checks it and sends it. We show you whether the recruiter read it.

  6. The interview in your calendar

    Full integration with your calendar. The invitation goes straight in.

    An interview invitation in the CV Rocket inbox, added to the candidate's calendar.
Get the CV for this job

From $25 per CV, paid once. No subscription.

Why it works

3×

more interviews than doing it yourself with ChatGPT.

ChatGPT writes a CV and never learns what happened to it. We see every reply. For each CV we know:

  • How it was written, and how the review scored it
  • When we applied, and how long after the posting went up
  • Which posting, which company, which city
  • Who got the interview, and who heard nothing

That is how we know which CVs get called.

Get the CV for this job

From $25 per CV, paid once. No subscription.

The numbers game

More applications. More interviews.

Every application goes out with its own CV, written for that posting and paid once. Send enough of them and the law of large numbers finds you the job.

Get the CV for this job
By hand5–10
With CV Rocket100
applications a day

Nearby

Live postings like this one

Same employer first, then the same role elsewhere.

Before you press

Straight answers

Get the CV for this job

From $25 per CV, paid once. No subscription.

What if my background isn't good enough?

We make the most of the background you have. The CV uses every piece of relevant proof your profile holds, and one of the 25 readers reads your whole profile and flags what the CV left out.

Do you really apply for me?

Yes, on the employer's own form, the hardest ones included. Where a question needs you, you answer it right there and AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

Is it a subscription?

No. You pay once per CV, from $25. Every application goes out with its own CV, written for that posting.

One job. One CV.
Paid once.

Pick the posting you want. We write for it, apply for you and catch the reply.

Get the CV for this job

From $25 per CV, paid once. No subscription.