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Open nowPosted 19 days ago

Social Services Coordinator

Southern Healthcare Management10 open roles

Where
Savannah, GA, USA
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Your applicationOpen nowSocial Services CoordinatorSouthern Healthcare Management · Savannah, GA, USA
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Share of postings closed within
  1. 2.1%1 day
  2. 4.5%3 days
  3. 12.3%7 days
  4. 19.3%14 days
  5. 35.6%30 days
  6. 58.1%60 days
This job: posted 19 days ago

The posting

Supports the Social Services/Admissions Departments in the pre-admission, admission and discharge process. Serves as the back up to the Director of Admissions. Works with social services to ensure the psychosocial needs of the residents and patients are met.

  • Tracks pre-admission referral activity daily / weekly.
  • Coordinates & review resident/patient electronic referrals and communicates with Director of Admissions to complete assessments.
  • Manages the electronic referral bed-offer process and obtain pre-authorizations from HMO's.
  • Validates Midnight Census with BOM.
  • Conducts tours of facility with potential residents / patients and their family members.
  • Assists the Director of Admissions with arrangements and confirmation of all admissions. Completes room assignment, roommate notification and notifies Departments of anticipated admission.
  • Welcomes new residents and assures contracts are completed on a timely basis.
  • Completes Admission Agreement with resident/patient or responsible party timely.
  • Ensures specialized equipment is ordered as indicated (reviews contract content for need to obtain prior approval from authorized payer).
  • Ensures level of care approval obtained as indicated and / or OBRA screen (PASSAR, MIMR) is completed.
  • Completes records and documentation in accordance with company policy and state and federal guidelines.
  • Helps resolve concerns of Resident and/or Family and participates in the Guardian Angel Program.
  • Provides patient comfort by utilizing resources and materials; transporting patients; answering patients' call lights and requests; reporting observations of the patient to nursing supervisor.
  • Primary Back-Up for the Director of Admissions when out on PTO, FMLA or the Director of Admissions position is open.
  • Training of Social Services Coordinator back-up responsibilities and monthly "Job Shadowing" coordination with the designated social Services Coordinator back-up as indicated in the Admissions Team Back-Up Process.
  • Receives Director of Admissions Responsibility Training and monthly "Job Shadowing" coordination with Director of Admissions.
  • Protects organization's value by keeping patient information confidential.
  • Services and protects the facility by adhering to professional standards, company policies and procedures, federal, state, and local requirements, and standards.

ADDITIONAL DUTIES AND RESPONSIBILITIES may include the following.

  • Assists in the completion of care plans and psychosocial assessments.
  • Coordinates care plan meetings with families.
  • Coordinates, notifies and documents room changes and roommate notifications when necessary.

QUALIFICATIONS

  • Minimum high school diploma or equivalent required.
  • One or more years experience in health care education/ marketing / insurance or commensurate educations preferred.
  • Must be familiar with medical terminology.
  • Proficient in the use of personal computer.
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