Clinic Care Aide - Call Center

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Location: Carbondale, IL Shift: Days Time Type: Full-Time Facility/Clinic Name: System Office

Position Summary • Responsible for working collaboratively with physicians and other caregivers to deliver appropriate treatment and medical interventions in an ambulatory office setting.

Education • High School diploma or equivalent

Licenses and Certification • Current BLS certification; BLS from American Heart Association (AHA) preferred • Certified Nurses Aid certification preferred

Experience and Skills • Technical Experience: 1 year of clinical office experience preferred. Ability to perform manual blood pressure required. • Customer Service: 1 year of customer service experience preferred

Role Specific Responsibilities

• Demonstrate quality communication skills between the care team, outside agencies, patients, and their families through written, verbal, observation, and empathy skills. • Rooms the patient and documents required and updated clinical information in the electronic medical record following policy and procedures for process. • Demonstrates completed competency for accurate and appropriate documentation in the EMR and patient care following scope of clinical role outlined in policy. • Follows office procedures to monitor expiration dates and storage conditions of medications and supplies.

Compensation (Commensurate with experience):

$18.28

To

$27.42

To access our Benefits Guide/Plan Information, please click the link below:

http://www.sih.net/careers/benefits