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Open nowPosted 24 hours ago

Service Technician - Repair Service

SouthernCarlson110 open roles

Where
Des Moines, IA, USA
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Your applicationOpen nowService Technician - Repair ServiceSouthernCarlson · Des Moines, IA, USA

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The clock on this job

Early applications get read.

8.0% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 1.6%1 day
  2. 3.6%3 days
  3. 8.0%7 days
  4. 15.0%14 days
  5. 34.2%30 days
This job: posted 24 hours ago

The posting

Service Technician 📍 Location: Des Moines, Iowa 📅 Schedule: Monday-Friday, 9am-3pm Compensation: Hourly, based on experience

About Us SouthernCarlson is a leading distributor of the most recognized brands of construction and packaging tools, fasteners, jobsite supplies, and expert service across North America. Since 1947, we’ve built our reputation on reliability, integrity, and a commitment to helping our customers get the job done right. Our success is driven by more than just products — it’s powered by our people, our relationships, and our dedication to providing unmatched service every day.

Our Core Values At SouthernCarlson, our values guide how we serve customers, support our teammates, and grow our business. 🔧 Provide Fanatical ServiceWe take ownership of every challenge and go above and beyond to exceed expectations. ⚡ Act With UrgencyWe respond quickly and decisively — because our customers’ time matters. 🤝 Earn & Maintain TrustTrust is earned through consistency, accountability, and doing what’s right. 📈 Continuously ImproveWe never stop learning, growing, and improving how we work.

Job Description We’re hiring a Service Technician who enjoys hands-on work, problem-solving, and supporting customers with expert tool service repair. This role is essential to maintaining SouthernCarlson’s high standards of service by ensuring customer tools operate safely, reliably, and efficiently.

What You’ll Do

Diagnose, troubleshoot, and repair pneumatic and electric power tools (nail guns, staple guns, etc.) Perform preventative maintenance and ensure tools meet safety and performance standards Provide hands-on training to customers on proper tool operation and care Process service orders, parts requests, and required documentation accurately Partner with sales and operations teams to resolve customer issues Assist with customer orders and counter support as needed Maintain a clean, safe, and organized service area Deliver friendly, professional, and solutions-focused customer service

What We’re Looking For ✔ Experience repairing pneumatic, electric, or construction power tools preferred✔ Mechanical aptitude with strong troubleshooting skills✔ Construction, industrial supply, or related industry experience a plus✔ Customer-first mindset with strong communication skills✔ Ability to lift up to 50 lbs regularly and up to 100 lbs occasionally✔ Basic computer proficiency✔ High school diploma or GED required✔ Willingness to learn and retain technical product knowledge

Why You’ll Love Working With Us 🕒 Consistent Hours – Daytime schedule, Monday–Friday🤝 Positive Culture – Team-oriented, respectful, and supportive environment📈 Career Growth – Training and advancement opportunities💼 Competitive Benefits, including:

Health, Dental, and Vision 401(k) with Company Match Paid Time Off and Holidays

Our Values – OUR PROMISE MEANS MORE™

Respect – We treat everyone with kindness and fairness Integrity – We do what’s right, always Teamwork – We win together Family Feel – A nationwide company with a local, community-driven culture

 

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