Skip to content
CV Rocket
Get started
How it worksThe enginePricingBlogContactSign in

Open nowPosted 14 hours ago

Starlink Business Operations Director (Japan)

SpaceX_Global22 open roles

Where
Tokyo, Japan
Get the CV for this job

From $25 per CV, paid once. No subscription.

Your applicationOpen nowStarlink Business Operations Director (Japan)SpaceX_Global · Tokyo, Japan

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on SpaceX_Global's own form.

The reply lands in your private mailbox

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

7.8% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 1.6%1 day
  2. 3.4%3 days
  3. 7.8%7 days
  4. 14.3%14 days
  5. 33.7%30 days
This job: posted 14 hours ago

The posting

SpaceX was founded under the belief that a future where humanity is out exploring the stars is fundamentally more exciting than one where we are not. Today SpaceX is actively developing the technologies to make this possible, with the ultimate goal of enabling human life on Mars.

STARLINK BUSINESS OPERATIONS DIRECTOR (JAPAN)

As the Starlink Business Operations Director for Japan, you will own consumer Starlink operations in Japan. You are responsible for coordination, cadence, capacity, and the operational systems required to deliver Starlink satellite broadband to consumer customers.

You are the connective tissue between Japan consumer operations and SpaceX functions in the US and APAC (product, engineering, supply chain, logistics, finance, customer operations, and legal/regulatory support). In a fast-paced environment, you keep consumer service running as a working machine: hardware in the right place, processes that hold at high volume, clean forecasts, and issues closed before they affect order-to-activation or customer support.

RESPONSIBILITIES:

  • Own Japan consumer operating plans, timelines, and weekly execution, and keep US and Japan stakeholders aligned on operational delivery
  • Build and run the Japan consumer operating cadence (forecasts, demand/supply, inventory, fulfillment, kit availability, order-to-activation, and performance reviews) so consumer service runs without operational drag
  • Own cross-functional coordination for Japan consumer operations: user terminals and accessories, software/feature readiness, warehousing and Japan logistics, customs, consumer retailer and e-commerce operational setup, and Japan consumer onboarding/support handoffs
  • Identify and clear operational blockers (capacity, process, tooling, policy, vendor, and internal SLA gaps) and put durable accommodations in place so consumer operations stay on plan
  • Partner with supply chain and operations to match Japan consumer demand to hardware supply, reduce cost-to-serve, and keep days of supply and last-mile performance inside plan
  • Stand up and improve the systems of record for Japan: reporting, KPI integrity, demand planning inputs, and the feedback loop from onboarding and support back into product and operations
  • Run operational playbooks for Japan consumer fulfillment and service delivery, including staffing/vendor readiness, compliance steps, and launch checklists for hardware, onboarding, and support
  • Analyze operational and customer-experience data to find friction in the Japan journey (order, ship, activate, support) and drive fixes with engineering, operations, and local teams
  • Represent Japan consumer operational requirements to Hawthorne and other SpaceX sites, and represent global process constraints back to the Japan operations team so decisions are executable

BASIC QUALIFICATIONS:

  • Bachelor's degree in business, finance, economics, engineering, or other STEM field
  • 10+ years of experience in business operations, program management, supply chain, telecommunications, broadband, or consumer products, including work in or with Japan
  • Fluency in both spoken and written English and Japanese is essential for this role, as the position involves regular communication and coordination with US and Japan based operations teams, Japan consumer retail customers, and stakeholders

PREFERRED SKILLS AND EXPERIENCE:

  • 5+ years leading operators, program managers, or analysts, or equivalent experience leading complex work through influence across functions
  • 15+ years of operations or scaled consumer/hardware operations experience in Japan
  • Experience running retail and e-commerce operations: inventory, order flow, SLAs, returns, and launch readiness
  • Experience coordinating hardware supply chain and Japan logistics (import, warehousing, last mile)
  • Experience running operational programs for consumer hardware or subscription services (tooling, fulfillment rules, reporting)
  • Demonstrated success turning operating plans into weekly execution and holding the line on operational commitments
  • Expertise in data analytics, forecasting, and performance management (Excel required; SQL or BI tools strongly preferred)
  • Leadership experience in fast-paced, startup-like cultures with a focus on cross-functional coordination and high standards
  • Familiarity with consumer hardware plus subscription-service operations (activation, billing, support, churn-related process)

ADDITIONAL REQUIREMENTS:

  • Ability to travel, up 50%+ of time within Japan and across APAC as needed
  • Must be able to work extended hours and weekends as needed
  • Please note that the hiring entity for the role will be under X Corp. Japan

SpaceX is an Equal Opportunity Employer; employment with SpaceX is governed on the basis of merit, competence and qualifications and will not be influenced in any manner by race, color, religion, gender, national origin/ethnicity, veteran status, disability status, age, sexual orientation, gender identity, marital status, mental or physical disability or any other legally protected status.

From $25, paid onceGet the CV for this job

What happens when you press

One press. We do the rest.

  1. A CV for this posting

    Written against SpaceX_Global's own wording, from every piece of relevant proof in your profile.

  2. 25 readers review it

    Recruiter, hiring manager, skeptic and more read every draft, round after round. You get the best round.

    The review screen in CV Rocket: how each CV was read, round by round.

  3. We apply on SpaceX_Global's form

    Our application engine gets through the hardest forms there are. Where a question needs you, AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

    An application in CV Rocket: every answer filled in on the employer's form.

  4. Every reply, sorted

    SpaceX_Global's answer lands in your private mailbox, and we classify it on arrival: interview, question, rejection.

    The CV Rocket inbox: each employer reply classified as an interview, an action or a rejection.

  5. Reply with AI

    AI helps you write the email, checks it and sends it. We show you whether the recruiter read it.

  6. The interview in your calendar

    Full integration with your calendar. The invitation goes straight in.

    An interview invitation in the CV Rocket inbox, added to the candidate's calendar.
Get the CV for this job

From $25 per CV, paid once. No subscription.

Why it works

3×

more interviews than doing it yourself with ChatGPT.

ChatGPT writes a CV and never learns what happened to it. We see every reply. For each CV we know:

  • How it was written, and how the review scored it
  • When we applied, and how long after the posting went up
  • Which posting, which company, which city
  • Who got the interview, and who heard nothing

That is how we know which CVs get called.

Get the CV for this job

From $25 per CV, paid once. No subscription.

The numbers game

More applications. More interviews.

Every application goes out with its own CV, written for that posting and paid once. Send enough of them and the law of large numbers finds you the job.

Get the CV for this job
By hand5–10
With CV Rocket100
applications a day

Nearby

Live postings like this one

Same employer first, then the same role elsewhere.

Before you press

Straight answers

Get the CV for this job

From $25 per CV, paid once. No subscription.

What if my background isn't good enough?

We make the most of the background you have. The CV uses every piece of relevant proof your profile holds, and one of the 25 readers reads your whole profile and flags what the CV left out.

Do you really apply for me?

Yes, on the employer's own form, the hardest ones included. Where a question needs you, you answer it right there and AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

Is it a subscription?

No. You pay once per CV, from $25. Every application goes out with its own CV, written for that posting.

One job. One CV.
Paid once.

Pick the posting you want. We write for it, apply for you and catch the reply.

Get the CV for this job

From $25 per CV, paid once. No subscription.