The posting
Job Description
The Business Development Specialist (BDS) is responsible for driving revenue growth within their assigned territory by consistently executing daily sales activities, adding value in every customer interaction, and managing opportunities through the full sales cycle.
This role focuses on meeting and exceeding territory revenue goals by making at least five live customer calls per day, following opportunity pipeline process, and maintaining accurate, timely documentation in CRM.
To be successful as a BDS, you must demonstrate product and industry knowledge, tailoring messaging to the needs and priorities of decision-makers in the DME market. Success requires preparation, follow-through, and a commitment to delivering on promises to ensure high levels of customer satisfaction and retention.
Sales Territory:
The territory includes South Texas (Austin, San Antonio, Houston and surrounding areas)
must live in this area
Key Responsibilities:
- Achieve and exceed territory revenue goals by executing a disciplined sales process and maintaining a strong opportunity pipeline
- Make a minimum of five live customer calls per day, prepared with relevant insights, competitive positioning, and value-based discussion points
- Add value on every call by understanding customer needs, identifying opportunities, and recommending appropriate solutions from the Rhythm product portfolio
- Follow the opportunity pipeline process to ensure timely progression through sales stages, with clear next steps and gate reviews
- Maintain accurate and complete CRM records for all sales activities, opportunities, and customer interactions
- Leveraging successful sales skills, identify opportunities to market, sell, upsell, and cross sell our innovative healthcare products to durable medical equipment providers within designated territory
- Do what you say; follow through on commitments to ensure customer satisfaction, trust, and long-term retention
- Build and maintain strong relationships with key decision-makers, influencers, and end users in assigned accounts.
- Demonstrate expert-level product knowledge and stay informed about industry trends, competitive products, and market developments.
- Tailor messaging to each audience, ensuring relevance and impact when engaging different decision-makers
- Partner with the Regional Sales Manager to review pipeline health, identify roadblocks, and develop strategies to close high-value opportunities.
- Collaborate with internal teams (Customer Experience, Sales Operations, AR, Operations) to ensure seamless customer experience
- Research prospective customers, identify key players, and generate new business opportunities
- Attend relevant industry events, conferences, and customer meetings as directed
Additional Responsibilities:
- Provide feedback to leadership on unmet customer needs, competitive threats, and potential product or process improvements.
- Analyze and create reports as required
- Achieve sales quotas and other performance metrics
- Maintain a professional presence in the field and represent Rhythm Healthcare's Core Values of EQ, Grit, Growth Mindset, and Sincerity.
Competencies:
- Superb interpersonal skills, including the ability to quickly build rapport, problem solve, demonstrate empathy, and seek resolution
- Driven self-starter with an entrepreneurial spirit, attention to detail and is well organized
- Train to expert level on all products
- Excellent written and verbal communication skills
- Ability to learn diverse skills quickly and efficiently, with an attitude of constant improvement and a desire for ongoing personal development
- Above average ability to utilize standard computer programs including but not limited to Excel, word, power-point
- Self-motivated with a high sense of accountability
- Commitment to excellent customer service and follow-up
Education and Experience:
- Bachelor's degree preferred and/or
- 3+ years of B2B sales experience, preferably in DME, healthcare, or medical devices or soon to be graduating students interested in medical sales
- Proven ability to consistently meet or exceed sales quotas.
- Strong understanding of sales processes, opportunity management, and territory planning.
- Proficiency in CRM systems (NetSuite preferred) and Microsoft Office Suite.
- Willingness to travel up to 50%, including overnights.
Travel Requirements
- Road warrior with regular overnight travel
- Ability to lift up to 50lbs without assistance
- Residence within the territory is required
What We Offer:
- Competitive salary and performance-based incentives
- Opportunities for professional growth and development
- A collaborative and supportive work environment
- Comprehensive benefits package with Unlimited PTO
