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Open nowPosted 1857 days ago

Inside Sales Representative

Spartan17 open roles

Where
Waterville, ME, USA
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Your applicationOpen nowInside Sales RepresentativeSpartan · Waterville, ME, USA

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  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on Spartan's own form.

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The clock on this job

Early applications get read.

7.9% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 1.6%1 day
  2. 3.6%3 days
  3. 7.9%7 days
  4. 14.9%14 days
  5. 34.0%30 days
This job: posted 1857 days ago

The posting

SUMMARY:

The inside sales position is responsible for completing quotations, sales, customer returns, and provides sales support to outside sales people. This position also works to maintain customer contact, assist in miscellaneous projects, retain and strengthen customer relationships.

JOB RESPONSIBILITIES:

Respond promptly, accurately, and professionally to all customer inquiries.

Determine vehicle specificationsfor orders.

Track customer requests, calculate and provide quotes, orders and altered options, provide follow up and drive closure.

Expedite and follow-up on customer orders and resolve customer issues .

Maintain relationship with outside sales staff and support and assist in orders.

Process and maintain sales orders and change orders.

Perform related sales support activies as assigned.

Order parts using on – line parts manuals, engineering prints, and photographs .

Coordinate with buyer for special part purchases.

Ensures first pass phone percentage of 92% or better .

Provide support and guidance to shipping department personnel.

Locate appropriate service center and coordinate repair of truck .

Communicate issue to Technical Engineering support for solution .

Ensure proper handling of all warrant issues.

QUALIFICATIONS:

HS Diploma or GED required (Bachelor’s or Associate degree preferred)

E DUCATION AND OTHER REQUIREMENTS: (Select education and/or other certifications that may be either required or preferred to perform the job)

Degree Type Required/Preferred Area of Study HS Diploma or GED Required Bachelor’s Degree Preferred Associates or Technical Degree Preferred

Certificates / Certifications Required/Preferred Functional Experience 3 - 5 Years Describe Experience Required:

Management Experience N/A Approximate Number of Reports

Additional Requirements:

Proven ability to plan and handle multiple accounts and projects and meet deadlines High level of problem solving and decision-making capabilities Versatile, flexible, and a willingness to work with changing priorities Strong attention to detail, organized and analytical skills Team player Strong communication skills, verbal and written Leadership attributes and interpersonal skills

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