The posting
Bring Exceptional Dining and Hospitality to Life at Splendido
At Splendido, great dining is about more than what’s on the menu, it’s about the service, atmosphere, and personal touches that make every experience memorable. As our Restaurant Manager, you’ll lead the day-to-day restaurant operations, support and develop your team, and ensure residents and guests feel welcomed and well cared for every time they dine with us.
Working closely with the Director of Food & Beverage and Executive Chef, you’ll help bring the dining experience together, from smooth service and thoughtful responses to resident feedback to special themed meals, events, and a beverage program that meets our high standards. You’ll have the opportunity to build a strong team, keep operations running smoothly, and create a dining environment where great food and genuine hospitality go hand in hand.
ESSENTIAL FUNCTIONS
- Collaborates with Director of Food & Beverage in the timely hiring, orientation, scheduling and on-going training and performance management of restaurant team members.
- Manages all related systems within the restaurants.
- Supervises the flow of service to ensure that residents, guests, family members, and staff receive quality dining service.
- Inspects workstations for completion of assigned side work.
- Responds to resident feedback addressing concerns in a timely, professional manner.
- Maintains timely and professional communication with the Director of Food & Beverage and the Executive Chef and shares all food comments and suggestions with the Executive Chef.
- Works with restaurant management to help ensure budgetary compliance.
- Responsible to manage and maintain the equipment necessary to successfully operate the restaurants at or above Mather service standards.
- Coordinates and executes theme meals and/or functions and related billing processes and provides accurate and timely information so that billing for events/functions can occur and resident satisfaction is ensured.
- Oversees beverage program in conjunction with the Mixologist to ensure premium service and quality.
- Establishes, operationalizes, engages team members in, and sustains a Quality Assurance Process Improvement process.
QUALIFICATIONS AND SKILLS
Required:
- High school diploma or equivalent.
- Progressive experience in an upscale restaurant and/or Life Plan community.
- Able to multi-task in a fast-paced environment and make independent decisions.
- Proficient in Windows applications including Excel, Word and Outlook.
- Knowledgeable in Point-of-Sale systems.
- Knowledgeable in job related federal, state, and local regulations to ensure safe and clean dining environment.
- Certification in food safety/sanitation and BASSET.
- English language proficiency.
Preferred:
- College degree in culinary or hospitality management.
- Knowledgeable in Online ordering, Online Reservations.
Benefits
Mather offers a competitive benefits package.*
Team members are eligible for:
- A generous paid time off (PTO) program including vacation days/personal days, sick days, and holidays. This is an “earn-as-you-go” plan that rolls over year to year, offering long- and short-term flexibility.
- A 401(k) program with per pay-period employer match and annual employer contribution (available to those age 21 or better)
- Convenient, subsidized parking (or public transportation for certain locations)
- Wellness Spending Account: up to $300 available annually for Wellness related expenses such as gym memberships, financial planning, etc.
Benefits-eligible team members can take advantage of:
- Medical, dental, and vision plans
- Paid Parental Leave
- Adoption Assistance Reimbursement
- Tuition reimbursement for continuing education
- Extended illness benefits
- Employee wellness programs
- Short- and long-term disability insurance
- Life insurance is available to benefit eligible team members.
*Benefits are subject to change without notice. Benefits details dependent on employment status.
About Splendido
Splendido is a Life Plan Community for those age 55 and better. Thanks to our creative and dedicated team members, we offer residents new possibilities each day—along with resort amenities, numerous options for healthy lifestyles, and a breathtaking location in Oro Valley, Arizona. Splendido includes 293 Terrace and Villa Homes, as well as assisted living, memory care, long-term care, and rehabilitation services, along with multiple restaurants, a fitness center, an art studio, a putting green, and more.
Splendido is located at 13500 Rancho Vistoso Boulevard in Tucson.
About Mather
Mather is one of two parent organizations of Splendido. Based in Evanston, Illinois, Mather is a unique, non-denominational, not-for-profit organization founded in 1941. Dedicated to developing and implementing Ways to Age WellSM, we create programs, places, and residences for today’s young-at-heart older adults. Mather has received a national certification as a Great Place to Work®, and has been selected as a Nation’s Best and Brightest in Wellness Award recipient four years in a row.
Mather is an equal opportunity/affirmative action employer committed to an inclusive workforce. Candidates will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, marital status, veteran status, sexual orientation, genetic information, or any other protected characteristic under applicable law.
