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Open nowPosted 151 days ago

Pet Parent Experience Associate

Sploot Veterinary Care39 open roles

Where
Aurora, CO
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Your applicationOpen nowPet Parent Experience AssociateSploot Veterinary Care · Aurora, CO

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on Sploot Veterinary Care's own form.

The reply lands in your private mailbox

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The clock on this job

Early applications get read.

7.8% of postings close within 7 days. Measured by our own scanner across the market. Sploot Veterinary Care postings stay open a median of 36 days.

Share of postings closed within
  1. 1.7%1 day
  2. 3.5%3 days
  3. 7.8%7 days
  4. 14.6%14 days
  5. 34.1%30 days
This job: posted 151 days ago

Sploot Veterinary Care median: 36 days open

The posting

Urgent Care + General Practice | No Overnights | Flexible Shifts | Pet Benefits

Sploot Veterinary Care is redefining urgent and primary care for pets, and we’re seeking a full-time Pet Parent Experience Associate to join our team. This role is ideal for someone who is passionate about delivering exceptional client experiences and making a meaningful impact for pets and their families.

What Makes You A Great Fit

  • Veterinary/Operations Experience: Veterinary, animal care, or clinic operations experience preferred, including hands-on work in a veterinary or animal care setting and front-desk/reception responsibilities
  • Customer Service Excellence: Demonstrated ability to deliver consistently high-quality, client-centered experiences
  • Schedule & Availability: Flexible weekly availability, including weekends, for 10-and 12-hour shifts in an onsite role at a dedicated home clinic, with occasional coverage across multiple clinic locations

What You’ll Do

  • Client Support & Coordination: Independently serve as the first and last point of contact for pet parents, providing a welcoming, empathetic experience from check-in through check-out
  • Schedule Management: Create, manage, and maintain the daily clinic schedule to ensure efficient appointment flow and operational consistency
  • Team Collaboration: Partner closely with veterinarians, technicians, and fellow associates to support high-quality patient care
  • Problem-Solving: Maintain composure in fast-paced or high-pressure situations, addressing in-clinic needs with professionalism and sound judgment
  • Clear Communication & Guidance: Reassure and inform pet parents, ensuring they feel confident and supported throughout their visit

The Perks of the Pack

  • $20–$22/hour, plus 1.5x pay on Sploot-recognized holidays, with opportunities for growth based on performance
  • Employee Pet Benefits — free, at-cost, or deep discounts for up to 5 of your own pets
  • Health, Dental, and Vision with a generous employer contribution; HSA available
  • 401(k) with company match
  • Generous PTO, and up to 12 weeks paid parental leave
  • Free Sploot-branded FIGS scrubs, snacks, and regular team events

At Sploot, we’re building the future of vet med one clinic, one case, and one team member at a time. Join our team and discover how fun, fulfilling, and supportive a veterinary career can be.

According to Colorado state law, our company practices continuous hiring, ensuring equal opportunity employment and ongoing consideration for qualified candidates. We welcome applications year-round and are committed to maintaining a diverse and inclusive workforce.

#LI-Onsite

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