The posting
The Company
At Springboard, we’re on a mission to bridge the world’s skills gap, offering transformative online education in data science, UI/UX design, machine learning, and coding. Our courses may be tech-enabled, but we're ultimately human-centric: each student taps into a vast community throughout their time with us, engaging with fellow students, industry-expert mentors, student advisors, and career coaches, the goal of which is to successfully transition students into their dream job. Through this hybrid approach, we’ve helped thousands of learners revamp their careers and, by extension, their lives, with hundreds of top-notch job offers received every year and a near-perfect placement rate for our program graduates.
Overview:
Springboard is launching an online course for aspiring Pharmacy Technicians who have no prior experience in healthcare or pharmacy. Springboard is looking to hire an engaging Live Course Instructor with prior experience teaching aspiring CPhTs to supplement the self-directed and 1:1 tutoring components of the program.
Responsibilities:
- Facilitate large-group “review sessions” (20-75 students per session) aligned to key curriculum areas over a 25-week period. Sessions will be 60 mins each. We’re expecting ~10 distinct lectures needed over this period, repeated 2-3 times each to accommodate time zones.
- Review sessions will have a specific focus on memorization, study strategies, and recall practice – eg: sharing mnemonic devices and memory tricks to learn specific topics, and quizzing students via games.
- Lead engaging, motivational sessions that help build student confidence on material.
- Prepare independently for live sessions (up to 4 additional hours per week).
- Work with Springboard to develop and modify session agendas and lecture decks as needed.
- Develop gamified approaches using tools like Kahoot and others.
- Offer 2-3 live session slots for a given topic, to accommodate different time zones.
- Perform skill demonstrations live, as needed, for 6 key lab skills.
- Support NHA ExCPT and PTCB exam prep by holding exam review sessions towards the end of the course.
- Respond to student questions and help moderate the course online community channel throughout the duration of the course, specifically responding to questions about the course material.
- This might also include monitoring Canvas discussion boards for weekly student responses and questions.
- Armed with an understanding of best practices and approaches to delivering Pharmacy Technician–aligned education online, apply your subject matter expertise in:
- Core pharmacy workflows and entry-level technician skill development
- Pharmacy law, regulatory compliance, and medication safety principles
- Pharmacology fundamentals, drug classifications, and brand/generic identification
- Dosage calculations, conversions, and accuracy protocols
- Customer service and patient-centered communication in pharmacy settings
- Appropriate depth of content for entry-level Pharmacy Technician training
- Pharmacy Technician scope of practice across retail and clinical environments
- How to recreate pharmacy workflow and skill-based training outside of a live pharmacy setting
- Determining “need-to-know” vs. “nice-to-know” knowledge for ExCPT-aligned training
- You may be called upon to:
- Work with Springboard's Learning Experience team and Instructional Designers to adjust session content as needed.
- Other needs as they arise
Qualifications:
- At least 5 years of experience working as a PharmD or a CPhT.
- Active PharmD or CPhT license and/or certification.
Experience teaching CPhTs online.
- Experience using online teaching tools (eg: Canvas, Zoom, Kahoot).
- Strong presentation and facilitation skills with large student audiences; students should feel more confident and motivated leaving the session than when they arrived.
- A robust toolkit of “memory and learning tricks” you use to teach CPhTs topics like Basic Pharmacology, Drug Classifications & Disease States, A&P, Pharm Law, Math, and more.
- Strong student empathy, excellent communication skills and a positive outlook on the PharmTech role & Pharmacy career.
- You live and work in the US.
Pay: Up to $40 an hour pending location and experience
We are an equal opportunity employer and value diversity at our company. We welcome applications from all backgrounds, and do not discriminate on the basis of race, religion, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
California Privacy Rights Notice for Job Applicants
Under the California Consumer Privacy Act (“CCPA”), Springboard is required to inform California residents who are job applicants about the categories of personal information we collect about you and the purposes for which we will use this information. This notice contains disclosures required by the CCPA and applies only to personal information that is subject to the CCPA.
