The posting
Sprinklr is the definitive, AI-native platform for Unified Customer Experience Management (Unified-CXM), empowering brands to deliver extraordinary experiences at scale — across every customer touchpoint.
By combining human instinct with the speed and efficiency of AI, Sprinklr helps brands earn trust and loyalty through personalized, seamless, and efficient customer interactions. Sprinklr’s unified platform provides powerful solutions for every customer-facing team — spanning social media management, marketing, advertising, customer feedback, and omnichannel contact center management — enabling enterprises to unify data, break down silos, and act on real-time insights.
Today, 1,900+ enterprises and 60% of the Fortune 100 rely on Sprinklr to help them deliver consistent, trusted customer experiences worldwide.
Job Description
About this Role
The Senior Revenue Accountant plays a critical role in strengthening global revenue assurance across a diversified product portfolio, including SaaS subscription and usage-based models, professional services, and perpetual license offerings. This role helps ensure revenue processes are accurate, compliant, scalable, and aligned to the company’s growth objectives.
This position supports the review and approval of complex revenue arrangements, including multi-element contracts and non-standard commercial terms, to ensure full compliance with ASC 606. As a trusted business partner, the Senior Revenue Accountant works closely with Sales, Professional Services, Legal, Deal Desk, and other cross-functional teams to provide practical guidance on deal structure and the financial implications of customer contracts.
Operating in a global environment, this role partners with teams across regions to drive operational consistency, improve processes, and support predictable, profitable growth.
Main Responsibilities
- Serve as a subject matter expert on revenue recognition and advise stakeholders on the application of ASC 606 across complex customer arrangements, contract modifications, and non-standard deal structures.
- Review and analyze complex customer contracts to determine appropriate revenue recognition treatment and document technical accounting conclusions.
- Own key aspects of the monthly, quarterly, and annual revenue close process, including reconciliations, revenue analytics, forecasting support, reserve calculations, flux analysis, and management reporting.
- Partner with Sales, Deal Desk, Legal, FP&A, Customer Success, and Operations teams to ensure accurate contract setup, revenue forecasting, and financial reporting.
- Identify revenue recognition risks, operational inefficiencies, and control gaps, and drive process improvements to enhance scalability and compliance.
- Prepare and review revenue-related schedules and disclosures supporting internal and external financial reporting requirements.
- Lead revenue accounting initiatives, including system implementations, process automation, ERP enhancements, and integration projects.
- Collaborate with business and technology partners to define system requirements, evaluate impacts to accounting processes, and ensure alignment with company accounting policies.
- Execute and coordinate user acceptance testing (UAT), validation activities, and change management efforts for new system implementations and enhancements.
- Support internal and external audits by providing technical accounting support, maintaining SOX controls, and ensuring compliance with corporate policies and US GAAP.
- Mentor junior team members and provide guidance on revenue accounting processes, controls, and best practices.
Desired Skills and Experience
- 3-5 years of progressive accounting experience, including at least 2-4 years focused on revenue accounting within a SaaS, software, subscription-based, or technology company.
- Strong understanding and practical application of ASC 606 revenue recognition guidance, including experience evaluating complex contractual arrangements and multi-element transactions.
- Public accounting experience and/or experience at a publicly traded company strongly preferred.
- CPA certification or progress toward CPA preferred.
- Bachelor's degree in Accounting, Finance, Business, or a related field.
- Demonstrated experience owning components of the monthly and quarterly close process with minimal supervision.
- Advanced Excel skills, including complex formulas, data analysis, and reconciliation techniques.
- Strong experience with NetSuite Advanced Revenue Management in a multi-entity, multi-currency environment is required.
- Experience with RevPro, Salesforce CRM, Power BI, or similar financial systems and reporting tools preferred.
- Experience supporting ERP, revenue system implementations, integrations, or process automation initiatives.
- Proven ability to partner effectively across functions and influence stakeholders on accounting and process-related decisions.
- Strong analytical, problem-solving, organizational, and communication skills with the ability to manage multiple priorities in a fast-paced environment.
We focus on our mission: Sprinklr was founded in 2009 to solve a big problem: growing enterprise complexity that separated brands from their customers. Our vision was clear: to unify fragmented teams, tools and data — helping large organizations build deeper, more meaningful connections with the people they serve. Today, Sprinklr has a unified, AI-native platform for four product suites: Sprinklr Service, Sprinklr Social, Sprinklr Marketing, and Sprinklr Insights. Sprinklr is here to do three things:
- Lead a new category of enterprise software that we call Unified-CXM.
- Empower companies to deliver next generation, unified engagement journeys that reimagine the customer experience.
- Create a culture of customer obsession, with trust, teamwork, and accountability.
We believe in our product: Customers who value exceptional customer experiences have what they need on our single unified platform, built with an operating system approach on a single codebase. That means that everything — and everyone — can work together to service, respond, sell, and market to customers on the channels they prefer. While Unified Customer Experience Management (Unified-CXM) as a category is just getting started, we are well on our way to creating a no-compromise, unified approach to better customer experiences for the world’s leading enterprise brands.
We invest in our people: We offer a comprehensive suite of benefits designed to help each member of our team thrive. Sprinklr believes that you should be able to get the type of care you need for your personal well-being when you need it. We offer you and your family voluntary healthcare coverage in countries where applicable. We believe it is important to take time off – it is essential for your mental and physical wellbeing. We provide Sprinklrites with paid time off to recharge and spend time with loved ones. We want to grow our talent with purpose. Our open Mentoring Program is designed to create meaningful connections that support growth and amplify our focus.
To learn more about employee benefits by region, click here.
To learn more about all-things-Sprinklr, visit our candidate resource hub here.
EEO - Our philosophy: Our goal is to ensure every employee feels like they belong and are operating in a collaborative environment. We fervently believe every employee matters and should be respected and heard. We believe we are stronger when we belong because collectively, we’re more innovative, creative, and successful.
Sprinklr is proud to be an equal-opportunity workplace and complies with all applicable federal, state, and local fair employment practices laws. We are committed to equal employment opportunity regardless of race, color, religion, creed, national origin or ancestry, ethnicity, sex (including gender, pregnancy, sexual orientation, and gender identity), age, physical or mental disability, citizenship, past, current, or prospective service in the uniformed services, genetic information, or any other characteristic protected under applicable law.
Reasonable accommodations are available upon request during the interview process. To request an accommodation, please work directly with your recruitment coordinator or recruiter.
JOB REQ COMPENSATION RANGE
$83,000 - $138,000
The base salary range for this role is shown above. At Sprinklr, base pay depends on multiple individualized factors, including experience, qualifications, job-related knowledge and skills, and geographic location. Base pay is only one part of our competitive Total Rewards package: the successful candidate may also be eligible to participate in Sprinklr’s discretionary bonus plan, commission plan, and/or equity plan, depending on role.
US-based Sprinklr employees are eligible for a highly competitive benefits package as well, which demonstrates our commitment to our employees’ health, well-being, and financial protection. The US-based benefits include a 401k plan with 100% vested company contributions, flexible paid time off, holidays, generous caregiver and parental leaves, life and disability insurance, and health benefits including medical, dental, vision, and prescription drug coverage.
Warning about Recruiting Scams: Please be vigilant for recruiting scams impersonating Sprinklr. Sprinklr will never ask you for money, to pay for equipment, or for unnecessary personal information during the interview process. Sprinklr will also never pay in Bitcoin or send email communications from our executives. Please review the Federal Trade Commission's advice to avoid these types of scams.
If you are contacted by someone whom you suspect may not be appropriately representing Sprinklr, please do not engage and block their email or phone number immediately.
