The posting
Description
Sprout Social is looking to hire an Account Executive, Enterprise to the Sales & Customer Experience team.
Why join Sprout’s Sales & Customer Experience team?
At Sprout Social, our Sales and Customer Experience team is the driving force behind how today’s most innovative brands use Sprout to power the future of customer connection. We sell and support the leading social intelligence platform for businesses, helping organizations unlock the full value of social data to drive strategic decisions. Through powerful social intelligence and trusted partnership, we enable teams to build authentic relationships and drive meaningful business impact.
In this role, you will collaborate with the brightest minds in the industry to support global giants like Salesforce, Airbnb, and Equifax. Just as importantly, we believe in the power of our people. You’ll find a culture that honors your ambition, encourages you to explore new horizons, and provides the framework for you to build a career that matters. If you’re ready to champion innovation and accelerate your impact, this is where you can do your best work.
What you’ll do
- Prospect, develop and close sales opportunities with new & existing customers in the enterprise segment.
- Own your numbers - consistently meet and exceed your activity goals (prospecting and meetings completed) to build a fruitful pipeline that will provide consistent quota retirement.
- Establish deep relationships within your book of business through multi-threading, achieving both executive or VP level and end user engagement.
What you’ll bring
Sprout Social is looking for a highly driven and tech-savvy Account Executive with strong business acumen to join our expanding Enterprise sales team. Ideally, you will be equally driven by a customer-centric mentality to grow customer accounts.
These are the minimum qualifications that our hiring team is looking for in this role:
- 4+ years of closing experience in B2B sales
- Proven success selling/cross-selling to enterprise organizations
- Ability to manage a large number of prospective accounts and identify problems, opportunities and consultatively provide solutions for each of them
Additionally, these are the preferred qualifications that would indicate a particularly strong candidate:
- Experience building relationships, presenting and selling to senior level decision makers across multiple functions
- SaaS experience preferred
- Experience working with internal partners and cross-functional stakeholders to increase deal momentum and exceed both prospects and customers expectations
- Strong understanding of the Marketing Tech landscape
How you’ll grow
Within 1 month, you’ll plant your roots, including:
- Complete Sprout Social’s new hire training & onboarding program alongside other new Sprout team members. You’ll gain a broader understanding of our products and how your role fits into the organization.
- Partner with the Director of Enterprise to define key success metrics for your role and how you will measure against them.
- Meet with current members of the Enterprise Sales team individually to understand what’s working, what’s not, and gather learnings to implement into your role.
- Shadow Account Executives on calls live or through Gong to learn sales strategies and positioning.
- Dive right into our platform to learn about what makes our platform unique, how our solution impacts business objectives and why customers love our solutions.
- Learn Sprout’s go-to-market messaging, key differentiators, develop and personalize segment-specific value propositions.
- Learn the relevant customer stories and case studies to justify your value propositions with real ROI examples from the field.
- Complete a demo and written certification to ensure comprehension.
- Learn Sprout’s existing customer sales process by shadowing your peers.
Within 3 months, you’ll start hitting your stride by:
- Meet with all your existing customers within the book of business and begin the process of building relationships with key strategic stakeholders.
- Understand the language of all your customers and where we can expand our offerings by expansion into new business units or increasing utilization of our platform with existing customers.
- Own your numbers - consistently meet and exceed your activity goals to build a fruitful pipeline that will provide consistent quota attainment after ramp.
- Co-build account & territory plans with your BDR, Professional Services, Solutions Engineers & Customer Success teammates.
- Regularly meet with your BDR to define a relationship that ensures seamless communication and coordination on expansion opportunities.
- Conduct active research leveraging all available tools and data sources to understand your customers’ brand, culture, KPIs, partners, and success metrics so you can add value throughout your interactions and become a trusted advisor.
- Gain a solid understanding of your customer’s internal transitions and mitigate the risk of customer churn.
Within 6 months, you’ll be making a clear impact through:
- Have built solid relationships at the C-Level with existing customers within your “book of business".
- Have built strong internal relationships with your peers, customer success, professional services, solutions engineering, our legal partners and others who will take part in your deal cycles. You will have a deep understanding of each team’s partnership expectations and service level agreement.
- Travel locally or out of state to meet with critical customers on a quarterly basis to speed up your deal cycles and increase win rates.
- Become a Sprout Social and social media expert to confidently speak to ever-changing trends, new product features and platform enhancements to help our customers realize their full potential and accomplish their goals.
- Consistently achieve your monthly and quarterly revenue targets.
Within 12 months, you’ll make this role your own by:
- Mentor and develop your BDR to become best in class at their respective functions and further advance their skill sets and career trajectory.
- Step up as a peer leader to share best practices across the organization and help others grow from your experiences.
- Consistently meet and exceed monthly activity, pipeline and new business metrics.
Of course what is outlined above is the ideal timeline, but things may shift based on business needs and other projects and tasks could be added at the discretion of your manager.
Our Benefits Program
We’re proud to regularly be recognized for our team, product, and culture. We invest in our team with a comprehensive, competitive benefits program:
- Comprehensive Health & Wellness: Premium BCBSIL medical, dental (high/low plans), and vision (Eyemed) insurance for you and your eligible dependents.
- Premium Mental Health Support: Full, free access to Modern Health for you and your dependents, including coaching, therapy sessions, and digital wellness resources.
- Retirement Savings: 401(k) plan with a 50% company match on your first 6% of contributions (a 3% total match).
- Financial Security: 100% employer-paid Life and Disability insurance for your peace of mind.
- Flexible Paid Time Off: A flexible PTO policy, supplemented with additional company-wide Rest & Recharge days throughout the year.
- Paid Parental Leave: Up to 16 weeks of paid leave for new parents to support you in expanding your family.
- Annual Lifestyle Stipend: A $1,000 USD annual Lifestyle Spending Account to spend on your physical, mental, and financial well-being.
- Work From Home Support: A one-time $550 USD stipend to set up your home office, plus a monthly $50 USD stipend for internet.
- Giving Back: 16 hours of paid volunteer time annually, plus a $100 annual match for your charitable donations.
- Additional Financial Perks: Access to pre-tax commuter benefits, subsidized child/eldercare (Care.com), discounted pet insurance (Figo), and no-cost personalized financial wellness support through Your Money Line.
*This list is for informational purposes only. Benefit offerings are discretionary and subject to change and do not constitute a contract or guarantee of benefits.
Whenever possible, Sprout wants to provide our team with the flexibility to work in the location that makes the most sense for them. Sprout maintains a remote workforce in many places in the United States. However, we are not set up in all states, so please look at the drop-down box in our application to see whether your state is listed. Few roles require an office setting. If your position requires a physical presence in a Sprout office, it will be evident in the job listing and your offer letter.
Our salary ranges reflect the expected earning potential for this role. Individual pay is based on geographic zone, relevant experience, and skills.
Our current hiring range for this role: $182,400 – $250,800 OTE annually. OTE is governed by an incentive plan. It is the sum of a fixed base salary plus incentives at target performance. Incentive compensation will vary based on performance. Offers are made within this range, with opportunities to grow within the broader band based on performance and impact.
We share both our current hiring range and our broader geographic salary bands to provide transparency into our compensation philosophy. This ensures you understand not only your starting potential but also the long-term growth potential available as you progress in your role.
We have two geographic pay zones in the United States:
Zone 1 (New York, California, Washington): $200,600 – $301,000
Zone 2 (All other US states): $182,400 – $273,600
These ranges were determined by a market-based compensation approach; we used data from trusted third-party compensation sources to set equitable, consistent, and competitive ranges. We also evaluate compensation bi-annually, identify any changes in the market and make adjustments to our ranges and existing employee compensation as needed.
Sprout Social is proud to be an Equal Opportunity Employer. We do not discriminate based on identity- race, color, religion, national origin or ancestry, sex (including sexual identity), age, physical or mental disability, pregnancy, veteran or military status, unfavorable discharge from military service, genetic information, sexual orientation, marital status, order of protection status, citizenship status, arrest record or expunged or sealed convictions, or any other legally recognized protected basis under federal, state, or local law. Because Sprout Social is a federal contractor, we affirmatively recruit individuals with a disability and protected veterans. Learn more about our commitment to diversity, equity and inclusion in our latest DEI Report.
If you require a reasonable accommodation for any part of the interview process or to submit your application, please email us at [email protected]. Include the nature of your request and your preferred contact information. We'll do everything we can to support your success during our recruitment process while upholding your privacy. Please note that only inquiries regarding accommodations will receive a response from this email address; other inquiries will not be addressed (e.g., you send your resume but are not requesting an accommodation).
For more information about our commitment to equal employment opportunity, please click here (1) Equal Opportunity Employment Poster and (2) Sprout Social's Affirmative Action Statement.
Additionally, Sprout Social participates in the E-Verify program in certain locations, as required by law.
Sprout Social Inc. and its subsidiaries process personal data submitted through your application to assess your qualifications for employment and to inform our hiring decision and, where applicable, for required governmental reporting. For more information, please review Sprout's Global Applicant Privacy Notice.
