The posting
Description:
SPS Commerce is a leading provider of cloud-based supply chain management solutions, serving a global network of retail trading partners. We foster a collaborative and inclusive work environment where innovation and continuous improvement are highly valued. Join SPS Commerce and be part of a dynamic team that's transforming the global retail supply chain!
Position Summary:
Job Description Summary:
The Project Manager is a key member of the Implementation team and leads implementations for Supply Chain Solutions for SPS Commerce Clients. Responsibilities include using best practice project management methodologies and processes for all SPS Commerce programs; including defining project scope, objectives, business outcomes and high-level milestones. Extensive interaction with clients and internal sales, marketing, functional team, technology and support teams will be required. A key focus of this position is Managing a broad and dynamic workload, in-depth analysis work and incorporation of strategic goals where applicable.
Key Responsibilities:
- Manage day-to-day project tasks for implementing SPS Commerce Products and Services from close of sale through handoff to customer support
- Create and maintain project work schedules, track customer requirements and translate customer requests into project deliverables
- Demonstrate proficiency in service delivery while managing multiple projects
- Monitor work-flow requirements to meet timelines and quality expectations
- Act as information broker by directing communication to/from team and customers
- Prioritize needs and effectively manage resources
- Advocate for positive change and improvement within the organization by identifying and communicating the compelling needs for change/improvement
Required Qualifications:
- Bachelor’s Degree or equivalent experience
- 2+ years of experience in a client facing role
- Fluent in German and English
- Project Management experience
- Demonstrated ability to work with minimal supervision while taking initiative and setting priorities in a demanding, fast-paced environment
- Experience working with ERP systems
- Strong problem solving & analytic ability
- Quality-focused; detail-oriented; ability to prioritize and multitask
- Proven ability to handle multiple projects
- Computer proficiency in Microsoft Office suite
- Excellent organizational skills and written/oral communication skills
Preferred Experience
- Project Management experience in Retail Supply Chain ecosystem
- Demonstrated understanding of processes and/or services to contribute to issue identification and idea generation/evaluation
- Experience developing processes and managing projects in a technology-based service organization
- Demonstrated ability to lead teams and achieve goals without direct authority over personnel
- Proven track record of designing, optimizing, and scaling operational processes while managing complex projects within the retail supply chain ecosystem.
- Experience working with retailers, suppliers, distributors, or 3PLs.
Location:
This role is remote in Germany. Düsseldorf/ Dortmund area is preferred.
What We Offer:
- Impact & High Growth: You won't just follow playbook processes; you'll help build and refine them.
- Clear Career Progression: Growth path opportunities
- High-Visibility & Diverse Projects: Dynamic portfolio ranging from high-impact ERP integrations to agile e-invoicing implementations across European retail giants.
- Autonomy & Ownership: High degree of freedom to take initiative, solve complex challenges, and directly shape our expanding European footprint.
- Culture & team: Be part of a fast-growing team at SPS with an energetic culture packed with team socials, company events, and plenty of reasons to celebrate our wins together.
Commitment to our Employees:
At SPS we power connections that drive the world of commerce forward, and our success depends on making strong decisions, fostering innovation, delivering unparalleled customer solutions, and driving outstanding business performance. We achieve this by creating an environment where every employee feels a true sense of belonging. We embrace diversity, equity, and inclusion, ensuring everyone feels accepted, valued, and empowered to make a meaningful impact.
We are committed to affirmative action and equal opportunity in all aspects of employment. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
