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Open nowPosted today

Analista de Sinistro

SPS MONITORAMENTO LTDA

Where
Contagem, MG, Brasil
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Your applicationOpen nowAnalista de SinistroSPS MONITORAMENTO LTDA · Contagem, MG, Brasil

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on SPS MONITORAMENTO LTDA's own form.

The reply lands in your private mailbox

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

13.8% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 2.2%1 day
  2. 4.7%3 days
  3. 13.8%7 days
  4. 22.3%14 days
  5. 37.8%30 days
  6. 59.0%60 days
This job: posted today

The posting

Analista de Sinistros

Descrição da vaga

Analisar, acompanhar e garantir a correta gestão dos processos de sinistros e eventos envolvendo veículos protegidos, assegurando qualidade, agilidade, conformidade e controle de custos, contribuindo para a satisfação do associado e sustentabilidade da operação.

Responsabilidades

  • Analisar e validar processos de sinistros e eventos;
  • Garantir conformidade documental e processual;
  • Acompanhar processos junto a parceiros e prestadores;
  • Controlar prazos, custos e qualidade dos atendimentos;
  • Apoiar na tomada de decisões técnicas;
  • Contribuir para melhoria contínua dos processos;

Gestão e Análise de Sinistros

  • Receber, registrar e analisar ocorrências de sinistros;
  • Realizar análise técnica preliminar dos eventos;
  • Validar informações e documentos apresentados;
  • Identificar inconsistências ou possíveis fraudes;
  • Classificar sinistros conforme critérios internos;

Acompanhamento de Processos

  • Acompanhar andamento dos sinistros junto a oficinas, prestadores e parceiros;
  • Monitorar prazos e cumprimento de SLAs;
  • Garantir atualização constante dos processos;
  • Atuar na resolução de pendências e intercorrências;

Relacionamento e Interface

  • Manter contato com clientes, prestadores e parceiros;
  • Prestar esclarecimentos sobre andamento dos processos;
  • Garantir comunicação clara e eficiente entre as partes;
  • Atuar em situações críticas ou de maior complexidade;

Gestão de Vistorias e Inspeções

  • Agendar e acompanhar vistorias de veículos sinistrados;
  • Validar laudos técnicos e informações de inspeção;
  • Garantir conformidade com critérios de elegibilidade;

Controle de Custos e Qualidade

  • Analisar custos envolvidos nos sinistros;
  • Propor alternativas para otimização de despesas;
  • Garantir qualidade na execução dos serviços;
  • Avaliar desempenho de prestadores;

Relatórios e Indicadores

  • Elaborar relatórios gerenciais e operacionais;
  • Monitorar indicadores de desempenho (KPIs);
  • Analisar dados e propor melhorias;
  • Apoiar a liderança na tomada de decisões;

Suporte e Melhoria de Processos

  • Apoiar assistentes e equipe operacional;
  • Sugerir melhorias nos fluxos de trabalho;
  • Padronizar processos e procedimentos;
  • Participar de treinamentos e projetos internos;

Compliance e Normas

  • Garantir cumprimento das políticas internas;
  • Assegurar conformidade com normas do segmento;
  • Zelar pela confidencialidade das informações;

5. FORMAÇÃO ACADÊMICA

Mínimo: Ensino médio completo Desejável: Ensino superior em Administração, Direito, Gestão de Seguros ou áreas correlatas

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  1. A CV for this posting

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  2. 25 readers review it

    Recruiter, hiring manager, skeptic and more read every draft, round after round. You get the best round.

    The review screen in CV Rocket: how each CV was read, round by round.

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  4. Every reply, sorted

    SPS MONITORAMENTO LTDA's answer lands in your private mailbox, and we classify it on arrival: interview, question, rejection.

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  5. Reply with AI

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    An interview invitation in the CV Rocket inbox, added to the candidate's calendar.
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